Rated 4 out of 5 by MarkTexNYC Great property, Great Value
I was in town for business, sadly nothing to do with beach/ocean/sunscreen/waves. In fact, I have no idea how far this Westin is from the beach...
For the rate I paid, I feel like I got a ton for my money, especially when it came to SPG platinum recognition. I was upgraded to a spacious suite that was super comfortable to spend hours upon hours working.
Close to FLL. Plenty of parking. Generous SPG platinum amenities. Shuttle that will take you around (but not airport). Awesome staff who remembers your name and follows through on what they're supposed to.
I will most definitely stay here on all trips to Ft. Laud.
March 4, 2012
Rated 1 out of 5 by Mike03 Horrible Stay
I stayed in room 1427 - one of the large deluxe rooms and the room was horrible. I checked in around 8pm and the room was dark - had a tough time finding a light switch - no switches by the door. The TV was small and faced didn't fac ethe bed - 2 people in bed couldn't watch tv comfortably. The sitting area was large and away from the bed - TV couldn't be seen from the sitting area. I called for some extra pillows and was told that none were available because hotel was full - then about 11pm - got a know at the door and they had pillows. NOT WORTH $250
December 4, 2011
Rated 2 out of 5 by jmp0921 rude
your staff is rude, my check in was rude, i sat in your breakfast buffet , i ate and finished without anyone greeting me our asking me if i needed a drink, people around me where being served. and i had to get up to ask for a check, your website also said it was a twenty to twentyfive dollar cab fare from the airport, thats not correct it costs me forty two dollars. your rooms where exceptionally clean and comfortable. this was a first day of my vacation, im glad the rest of the week was better.
March 28, 2013
Rated 5 out of 5 by Bigcat Very nice hotel. Would return
We stayed at the Westin prior to going on a cruise along with 2 other couples. The rooms were very nice. They were clean and nicely decorated. The pool area was also well maintained. We enjoyed our stay and would return. We would also recommend for short stay. Not a lot nearby. You really need to have a car.
April 23, 2013
Rated 1 out of 5 by Adnan Still not sure that is Westin Hotel
I've been to many hotels of Westin. I couldn't belive that SERVICES is in one of thier hotels.
December 13, 2011
Rated 1 out of 5 by Scott Many issues
Assigned room 517 just after midnight.
Floor lamp had bulb hanging loose with exposed wiring.
Desk lamp inop.
Moved to room 1000.
Room has an unpleasant odor. Too late to make another switch.
Iron full of corrosion. Two more irons brought to the room were also contaminated with rust and residue. Could not iron a white dress shirt.
Could not log in to wifi.
No desk phone. Bed phone defective.
It was two AM before I got to bed after a 14 hour duty day and having been up since 7:00 AM.
Next morning, breakfast meats in the buffet were cold.
March 6, 2013
Rated 5 out of 5 by NYYanks527 Always a Pleasure.
This was my 3rd stay in the past 3 months and as always, it was a pleaure. Doug Hope, the hotels GM, does an excellent job with his team here. For those of you that are Platinum level you will appreciate the upgrades, special parking area and 50% off food. On this most recent trip I had an associate with me and the front desk was kind enough to upgrade him to an Executive Suite, while I received the Presidential suite.
They really know how to treat the elite level members of SPG.
March 12, 2013
Rated 4 out of 5 by Knox16 Generally Good
Excellent, comfortable room. Convenient location, nice people working there. One computer in business center did not work and could not be fixed while I was there. 50% off on food for platinum members plus free parking. Needs a club lounge. Lots of cruise passangers staying there.
March 5, 2012