Rated 3 out of 5 by omama This hotel needs work
Because of weather back home in philadelphia, we stayed for 7 nights in what is called a living room suite. Suite needs lots of work for personal comfort, badly needs at least one more mirror, full length, only mirror is in bathroom. shower needs some grab bars and somewhere to put down shampoo and other amenities used in the shower. never had placard for breakfast to hang on door for room service, on last night called 3 times to get one and could have gotten it myself faster. we were there for a family weekend and staff behing desk had no clue what our rate was supposed to be. need a chair in the bedroom, had to ask for one. the suite we were in needs a lot of work to bring it up to suite standard! food staff in the restaurant was wonderful, very friendly and eager to help. buffet breakfast was very good and varied. room service was too expensive for what it was. I would stay there again but unless suites are upgraded, would stay in a room instead.
November 6, 2012
Rated 3 out of 5 by SOLEDADBOI Expected More From This Hotel
I had a few issues regarding room service and taxi services. I requested for a Manager to contact me and was told one was not available. Front desk said they would have the Manger contact me prior to leaving. I left with no response. Not happy at all.
August 11, 2014
Rated 5 out of 5 by lovebuyingcars A top notch place to stay in Atlanta
This is one of the best hotel I have stayed at this year. Service was fantastic, the breakfast selection was top notch and despite the renovations going on the experience was fantastic!
I am looking forward to my next stay!
Thanks for the great service.
July 19, 2014
Rated 2 out of 5 by wesbob Between the renovations and weddings.......
Its hard to enjoy much of anything at this hotel. The common areas are under construction, the breakfast area changed daily, the restaurant is closed, the lobby is closed, the business center is closed....Its a joke. Plus nothing more I love smelling when walking around that paint & drywall. Total waste of 2 days.
May 26, 2014
Rated 2 out of 5 by mm78 Disappointed
The lobby area is decent but the bar furniture is old and disgusting. The elevators and hallways are hot and muggy. Our first room was so stuffy we had to move at 12:30am. We had to ask more than once for our "clean" sheets and towels to be replaced because they had stains on them. Very disappointed with the Westin Perimeter.
September 3, 2013
Rated 2 out of 5 by Molly123 Below Westin Standards
Very disappointed in my stay at this Westin. The staff was very good - it was the rooms. The chaise lounge in our room had a stain on the cushion that was immediately noticeable. The room was missing a full length mirror. The pillows were hard and there was not a robe. This was not typical for my experience at Westin hotels.
February 4, 2013
Rated 5 out of 5 by MrRoyalty WONDERFUL HOTEL AND LOCATION
stayed here for a weekend trip really enjoyed the hotel everything was better than I expected. I especially loved the shower and the buffett was amazing. The staff was extremely friendly and helpful. I will be staying again this weekend while in town.
August 4, 2014
Rated 5 out of 5 by Phillip423 Always a Pleasure
I have stayed at this hotel many times. The location is great. The staff is very friendly and helpful, and I love the sense of restfulness when there. I rated the cleanliness a 3-star this time. Although I left the room before noon, I did not get my room cleaned. I did report this, and the hotel did remedy the situation.
October 19, 2012
Rated 5 out of 5 by Tyedup001 Responsive Staff
Over the past 3 months, I have stayed at this property several times and am always impressed with the responsiveness of the staff and the friendliness of the front desk team. They do a great job of accommodating large and small requests. This is a great property. I look forward to the room and common space renovations.
September 20, 2013
Rated 2 out of 5 by Thunder Not good hotel
Very unhappy with stay. This was supposed to be a 4 star hotel and it was a 2+ at best. The rooms are very old worn out and because of that appear not clean. Upon getting off the elevator the carpet in the halls was loose and coming up and wrinkled and the same in my room. I normally love Westins this was unacceptable.
May 14, 2013
Rated 5 out of 5 by RoadWarrior88 Southern Tour Finale
The Westin was the last stop on our four state tour of the south and I am glad we saved the best for last. From the moment we checked in until we left the staff was friendly and helpful, the room was great, and the food in the restaurant was a southern feast. Thank you for making our lat night a night to remember.
April 28, 2013
Rated 1 out of 5 by CoxEmp2013 Disheartening
As I began to get ready in the morning I found the state of the room... disturbing. There was mildew in the shower old floss wrapped around the sink faucet and stray hairs stuck to the shower wall and shower grip bars.
The worst part, realizing that the bed i just slept in had stained sheets.
I'll never go back.
July 18, 2013
Rated 4 out of 5 by Charlie62 A little disappointed
Took a long time for me to get checked in after I was told the room was dirty and just needed to be cleaned. Waited several hours and was able to check in once the desk had a shift change. The 2nd shift was much more polite and took good care of me. 1st shift wasn't friendly at all...never once apologized.
August 2, 2012
Rated 3 out of 5 by meatrock21 hotel needs a serious facelift
Hotel was not very clean or new. The table in the room was coming apart, the chair in my room was filthy. I would never recommend or stay here again. I'm shocked westin has there name on this hotel. The young man who checked me in was excellent. His service for me and my wife was the highlight of our stay!
August 13, 2013
Rated 5 out of 5 by Chris929 My Stay At Westin Atlanta Perimeter North
I had a very nice stay. The staff was accommodating, friendly and in the lounge restaurant the evening associates with as good as they come. It is clear the hotel is under renovation and they did a good job sharing what we can expect next. In addition, when I had a need it was immediately addressed.
March 24, 2014
Rated 5 out of 5 by kaytsis Enjoyed our stay!
The hotel itself is well put together. Elevators are on time, rooms are comfortable, meals are DELICIOUS! The staff were all extremely friendly. The only thing I would change would be the carpet in the hallways. It is well worn. Other than that the hotel was perfect! Highly recommend this Westin!
October 21, 2013
Rated 5 out of 5 by Ponder Vacation
Our stay was great. We enjoyed the location. Their were so many friendly faces. The housekeepers there did an awesome job each time we greatly appreciate that they was so nice. I will recommend this hotel to my friends and family. Hopefully next year we can come again for a wonderful get away.
October 18, 2012
Rated 5 out of 5 by Phillip423 It's About Time....
I love staying at this hotel, but it's really time for a make-over. It's finally happening! I love the architect/artist conceptions of how the hotel will look in the future. I'm glad to see that the hotel has now started renovating. Will make this location an even more relaxing location.
October 21, 2013
Rated 3 out of 5 by ann35211 Hotel stay
The hotel was decent for the pay. It was a little below my expectation of how a Westin would look like...Fitness Center was excellent! The TV's were a nice touch to use while working out!
The bellhop was extremely nice to me! He helped with information about the city. Thank you so much!
September 19, 2012
Rated 5 out of 5 by medeb I love staying at the Westin Perimeter
We have the Atlanta Round Up tes.here and I love it. We came there years ago, but for some reason we had to change. We came back last year and it is fantastic. I am excited to see all the updat
August 7, 2014
Rated 2 out of 5 by Heights1985 This hotel needs an update
It is not up to Westin standards. There was smell of smoke in my room so they just sent up a spray and said it was all over the hotel and must be in the vents. Everything was outdated- torn sheets, tattered towels, old tile. The staff was courteous but the facility was not up to par.
April 30, 2013
Rated 3 out of 5 by FMK3 Not now due to Renovation
Normally a great experience here, but they are undergoing a renovation project. It was loud during our meetings and throughout or stay. The food was not up to usual standards either. The staff did their best. Normally I would highly recommend staying here but not at present.
May 2, 2014
Rated 4 out of 5 by Laura1234 Great breakfast
The staff and the food at breakfast were both outstanding. The salt water pool is very nice.
Our family of four found the double beds to be comfortable, but too small. We will look for a hotel with only queen-sized beds in the future.
July 14, 2014
Rated 5 out of 5 by Srmays The hotel was quite accommodating
Despite the work that was being accomplished the hotel and its staff were very accommodating and professional. My wife and I would certainly consider staying at the Westin should we return to Atlanta. Thank you for your service.
July 17, 2014
Rated 3 out of 5 by ppwrd needs improvement
i love the Westin brand and SPG
I think very highly of them, but my stays at the wesin in Atlata perimeter is not up to par. the carpet is dirty, my bathroom floors had stains on them.. not enough electrical outlets by the bed so you can work on your laptop, ipad, iphone etc..
January 12, 2013
Rated 1 out of 5 THE ABSOLUTE WORST
My stay this past weekend (sep 6-8 2013) was the absolute worst EVER! I have never experienced such a rude and unprofessional staff as to what I faced at the Westin Atlanta. I will NEVER stay at a Westin again all because of their rude and ignorant behavior. I'm still furious.
September 9, 2013
Rated 5 out of 5 by MissTt Great hotel
My children, small dog and I stayed here over the weekend. The hotel is great, the walking path is beautiful, restaurant staff very friendly, front desk helpful, and convenient parking. It is also very close to shopping and great restaurants. This was a perfect place to stay!
May 16, 2012
Rated 5 out of 5 by Jessica28 Nice
This hotel was very nice. The staff was welcoming and the room was clean and neat. The bed was so comfortable I didn't want to get up. I left my toothbrush at home and called express service and they brought one up to my room right away. I would definitely stay there again.
February 26, 2014
Rated 4 out of 5 by Punjabi Not familiar with A/C settings
Setting temperature in the room is not easy. There could be some instructions for setting the temperature in the room.
Ordinary hotels are providing WiFi, but your hotel does not do in the rooms, a poor choice.
July 21, 2014
Rated 5 out of 5 by DivaCarm End of Summer 2014
clean room and friendly staff
September 5, 2014