The Westin Peachtree Plaza, Atlanta

  • 210 Peachtree St. NW
  • Atlanta,
  • Georgia
  • 30303
  • United States
  • Map

Rooms & Rates

Close
  • For stays longer than 90 nights, please call 866-539-3446.
  • You can only book up to 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4 out of 5 by 289 reviewers.
Rated 5 out of 5 The Hotel Lost & Found I thought I left my IPad in my room after checkout. The next day I contacted hotel lost and found and Officer Smalls was EXCELLENT and COURTEOUS. Officer Smalls located my IPad that I had actually left at the valet station instead of the room. She also ask me to verify things to make sure that it was mine before turning it over to me...very professional!! Every staff member that I encountered was great but Officer Smalls was the best! It is great to know that there are still honest people who are happy to help! May 25, 2015
Rated 1 out of 5 by Overcharges and bad customer service Very disorganized billing department, do not rely on invoice they will drop under your room's door on the day of your departure, they break down your bill in half days to make you confused, they will not give you an invoice for your total staying and later when you are thousands miles away they keep charging your credit card then if you will call them they hang up the phone on you. I have disputed charges and will never ever use Westin for my future trips. May 23, 2015
Rated 1 out of 5 by Bad value Room clean. Check in awful. Pan handlers in lobby asking for money. Lots of drunk people in the hotel. Lots of noise. Just a poorly run westin. Room service crazy expensive. May 22, 2015
Rated 1 out of 5 by Filthy My husband and I just stayed at this hotel and we were very disappointed by the appearance of the room. It was sooo dirty even my husband couldn't believe it! The vacuum hasn't seen a crevice tool in months and under the TV was half an inch of dust along with change from a previous guest. Behind the night stands and along every edge was terribly dirty! Also, we thought it was pretty expensive to have a simple drink in the lounge. We purchased 2 domestic beers one night and it cost us $15.00 along with having to pay for WiFi, which I never had to do in my life, even in a much cheaper hotel. It has ALWAYS been complimentary. Will never book this again! May 18, 2015
Rated 5 out of 5 by Perfect Visit Everything about my visit was perfect. The room was comfortable and the staff was friendly. My skyline view was amazing. I will definitely be back and recommend this hotel to everyone. May 15, 2015
Rated 3 out of 5 by Disappointing customer service and lack of attention to detail in room. Pros: Room was spacious and comfortable. Nice view. Cons: I payed an extra $50/night for the "premium" rooms which are advertised as being on floors 57 or higher. When I checked in I was actually given a room on the 50th floor. After realizing this I went to speak with the front desk staff who apologized for the website being incorrect. My only consolation? "Well you still have access to the complimentary wifi." Thanks, but in case you didn't know, most people don't book the premium hotel room just so that they can check their email for free. Other issues: I found dried rose petals scattered about the room, clearly left over from a romantic evening for a previous guest. The packaged soap in the shower was already opened. Lastly, the morning coffee selection consisted of four different kinds of decaf coffee. Almost seemed like a joke. May 10, 2015
Rated 2 out of 5 by Awfull SPG experience I always choosed Westin or SPG affiliate hotel when I travel and I have to say that it is always been a good choice but this hotel and its guest services make me question wether I will ever go back to one of their hotel. First the room has not been cleaned from previous guest. The duvet was spoted with .. whaterver, the bathroom miror was full of toothpaste and hair all over the bath's wall. I had to ask twice to have it clean and still the hair were left in the bath. The room was never clean in the four days I was there, but somebody keept coming in the room to put a new bottle of water (thank you) but didnt do the bed OR leave those $5 rebate they are supposed to have. I had to argue when I left to get the point put into my account. Plus, the SPG clark didnt want to help me because I was not a gold or platium member (but didnt offer to check if I could be), she told me to wait in line and keept talking with her colleague. We could all used that colleague as well as their was more the ten people in line! The overall experience has been very unpleasent. May 4, 2015
Rated 1 out of 5 by Unleasant experience The towels and sheets smelled as if they had been left in the washer too long; that musty smell. It was the same for entire stay. The glasses smelled like it too like it's in the water. May 1, 2015
  • 2015-05-26T20:54:19.664-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_289, tr_289
  • loc_en_US, sid_1023, prod, sort_default
2 3 4 5 ... 11 next>>