The Westin Peachtree Plaza, Atlanta

  • 210 Peachtree St. NW
  • Atlanta,
  • Georgia
  • 30303
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 324 reviewers.
Rated 2 out of 5 by Needs Improvement I started my staying with waking up to dirty linens in my bathroom. I did get immediate response when calling and speaking to the manager and he very politely took $50 off my room charge. Though that was cordial, I did not feel like I as in a clean room from that moment on. The hallways were very loud late at night and I could hear commotion around 1am. thus not really providing a great night sleep. Again as I checked out I was offered a Starbucks compliment of which I declined. A hotel this nice, I expect more. I stay here frequently as I have a college student in Atlanta and wonder if it is time to start looking for another option. October 5, 2015
Rated 5 out of 5 by Great Staff From the moment I walked into the hotel I was greeted with excellent customer service. The young lady at the front desk was extremely friendly and polite. She acknowledged that it was my daughter's birthday and made her feel special. The rooms were immaculately clean and the suite we stayed in was spacious and beautiful. Overall, the stay was memorable!! September 30, 2015
Rated 4 out of 5 by Paige was great, Carl was unprofessional! Reserved 3 rooms, charged for 4. Still awaiting adjustments. September 17, 2015
Rated 5 out of 5 by This hotel is children friendly Our stay was impeccable! Your entire staff was friendly no matter where we went or who we encounter, from the top down to house keeping the customer service was top notch!. September 17, 2015
Rated 2 out of 5 by Excellent room but poor staff The view of Atlanta from our room was amazing. However, the staff was horrible. The breakfast I ordered the night before never showed, we had no wash cloths, and when I called the desk with a question, they promised to call back and never did. September 12, 2015
Rated 1 out of 5 by One Star Stay All of them. This hotel not only did not meet my expectations it amazed me how bad this hotel is. There is not ample parking for the hotel. The employees park in the limited spots. The checkin is staffed by employees that barely speak coherent english. My agent was trying to discuss the green program but with her bad english and her double speak I barely understood her. Somehow my husband and I ended up with a handicap room, even though we checked in early and are not disabled. The elevators are confusing on which ones go to which floor. The room itself was something I would find in a motel 6. The bathroom door handle fell off. When we did contact the front desk and they sent someone up the repair man could not fix it so he told us "dont pull too hard". The refridgerator did not work. The room is so very small and poorly laid out that if we left the bathroom door open it blocked the main door. The bathroom and a rain head shower head and there was no water pressure. That made taking a shower difficult. The lighting in the bathroom was barely enough to qualify as a night-light. I had the hardest time putting my makeup on. The last straw was on our very last night. The toilet stopped working. Outside of the room had to do with the "premier" Sun Dial restaurant. A hotel like this should have a direct line from the front desk to the Sun Dial, which it does not. I had to call 15 times to ask if I left my wallet there. They said no. I asked the front desk, they said no. I finally sent my husband up (I cannot take the glass elevator) and thankfully the same waitress was there. She told my husband that she has been trying to call our room. We never received any call, but our voicemail light was blinking. I called voicemail but it said we did not have any. The light never stopped blinking. If a hotel that wants to say it is a 4-star and charges over $200 per night then it should not have these kinds of problems. September 8, 2015
Rated 5 out of 5 by Great Staff! My husband and I were supposed to stay at this property for our honeymoon but I got pneumonia on the day of my wedding. This week we came to Atlanta and decided to stay here to make up for the honeymoon and really enjoyed our stay. When checking in Gaby was kind enough to greet us warmly and upgrade us to a higher floor. We dined at the Café in the morning for breakfast and Mulunesh took excellent care of us and remembered all our preferences. Lastly, I ended up in ER on my birthday (I know right) which was our last night at the hotel and called the front desk and spoke to a very understanding front desk agent named Anjelo to inform them that we would probably need late check out and he was kind enough to extend our check out until 4pm. August 30, 2015
Rated 5 out of 5 by Above and Beyond My Highest Expectations I cannot rave enough about my latest stay at the Westin Peachtree Plaza. It happened to be my birthday weekend and you would have thought I was visiting my best friend's house instead of a large hotel! From the moment I walked in, I was wished a happy birthday at the front desk, when someone brought water to my room, and when I called Service Express. Wow! Being a platinum guest is like living at a king at this hotel. My room was spacious and comfortable and the hotel even sent a beautiful chocolate plate to say Happy Birthday to me. The hotel is right next to MARTA making it a quick and cheap 20 minute ride from the airport. I was able to walk to all the local excitement including the College Football Hall of Fame, for the first time. All around, this hotel never ceases to amaze me in making me feel like I am in a small boutique hotel rather than a big hotel. The staff (including the management people with whom I interacted) treat me like family and making come there a pleasure. Lastly, I realized that I left my toothbrush charger in the room hours after checkout. I called the hotel, the staff went right to my room, located the item, and was kind enough to mail it to my home. All that before my toothbrush ran out of the charge! August 24, 2015
  • 2015-10-06T07:43:34.626-05:00
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