Rated 5 out of 5 by DenisD Just great place
I stayed for just 1 night (like 9 hours) between flights. The hotel greatly exceeded my expectations. Thought it looks somewhat old and tired outside it was fine inside. The lobby/bar/restaurant area looked modern and sleek. My room (deluxe) was also very modern and felt fresh. It was actually very spacious. The breakfast also surprised me, it was more like in a hotel in Europe or in Asia, not in North America. The wide variety of cheeses was present along with all the other cold/hot items. I would also like to mention Reno (an associate who checked me in, might be mistaken with her name). She was so lovely and cheerful. She really put me in a good mood in the beginning of that stay.
September 20, 2016
Rated 2 out of 5 by FAZ25 Just ok
Starpoint no added correctly.
September 15, 2016
Rated 5 out of 5 by Carhartt Exceeded Expectations!
I was very impressed by how well run and put together The Westin Atlanta Airport was. Dana at check in was incredible! I felt like I was having a conversation with a long time friend. The room was very clean, modern, well appointed, and refreshed. The internet was fast and reliable. The room air conditioning worked well. I had an incredible stay. My only regret is not being able to stay longer!
September 14, 2016
Rated 5 out of 5 by Chris052006 Great hotel
This hotel is rated somewhat lower than I believe is fair. Upon check in all of the staff were friendly and welcoming. Their internet was down so they were manually checking people in. The manager was out explaining the situation, apologizing, and reassuring they were moving as quickly as possible. They handled everything very well.
The room was up to Westin standard. The bed was very comfortable and made me wish I never had to wake up to go to work. It was clean. and had everything you need.
One thing I would love to see is cold water at the check in counter. I feel it's becoming a Westin standard to have some ice water and maybe some infused water available when checking in and while in the lobby.
overall, this place was great and id stay here again.
September 10, 2016
Rated 5 out of 5 by bcw28 Very Nice Hotel!!
My and my 2 daughters stayed here while visiting DC during the 4th of July 2016 and we were very impressed by the hotel and staff.It's very close to the Metro and it's in a very nice area. We will stay here again in the future.
August 19, 2016
Rated 4 out of 5 by Izabella Business Traveller Woman Perspective: good place to relax after flight
There are very few airport hotels that stays positively in my memories.
Westin Atlanta hotel definitely belongs to such a place.
The hotel is clean and offering good service standard.
I was positively surprised by very friendly and fully professional staff.
We have taken junior suits that was providing us enough level of space and comfort.
As we were requesting a quiet room, we've got one with parking view.
Despite some planes landing nearby my family was having a very good sleep.
In the evening we were eating dinner in a hotel restaurant and the food was good.
But breakfast was one of the best experience I have had in US.
Full choice of cold and warm that has satisfied even our European tastes.
And it was no problem to drink a real Starbucks coffee we like, as the breakfast team was ordering and bringing us with no problem.
It is not very often when I can say the stay was good, but the stay in Westin Atlanta hotel definitely was.
August 9, 2016
Rated 3 out of 5 by Randy1026 Good room, but other amenities need improvement
We visited this hotel on a family vacation for 4 nights. Front desk service was excellent, the room was immaculate and despite being close to airport there was no plane noise inside room, we slept great. However, my family visited the fitness area. There were several issues observed there: poor design in the fact that you have go through the fitness area to reach either the hot tub or pool area which leads to wet floors, our workouts were interupted several times by kids running through area, playing on the equipment, and taking selfies on equipment. Not once did we see a staff member speak to the kids in the area, staff was present in the area as the entry door was broken. 2) We had an issue also with the valet driver speeding through the parking lot coming close to my older daughter, my wife yelled for him to slow down and he stopped the car and got out used profanity towards my wife. We immediately notified the front desk of the issue once we got inside. Not sure of a resolution on that item. 3)the parking rate is very high for the limited amount of spaces available and no spg discount. On a related note the parking area is small and there is additional parking underground but even further from hotel and very difficult to maneuver in that area, we even found one person double parked in the main area and told front desk but not much they could do.
July 24, 2016
Rated 3 out of 5 by CCM03 Business Center is $$$
ATL is an average airport Westin. Rooms are comfortable, but nothing special about the place. Property is showing its age.
While most properties now offer a business center with complimentary basic services (I.e. A printer to use to print out a couple pages), this hotel charges $5 for 10 minutes of computer plus $1/page for a b&w print. Even for a Platinum 75+ nights? :-(
It's airport convenient, but after a couple stays here, I think I'll try another property next time.
June 30, 2016