The Westin Atlanta Airport

  • 4736 Best Road
  • Atlanta,
  • Georgia
  • 30337
  • USA
  • Landkarte

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Rated 3.8 out of 5 by 738 reviewers.
Rated 1 out of 5 by Moldy musty rooms I love Weston hotels and choose them often when I travel. This Atlanta hotel need refurbished I have been in 3 different rooms they are moldy smell and are damp. I do not feel well when I wake up, and my kids can not stand the smell. Ni will never stay in this hotel again, and do not recommend it! April 5, 2013
Rated 4 out of 5 by Dishonest staff Check-in person asked for email address at check-in. I explained that I never share my email, and she said it was only to send me a receipt. I asked her to confirm that I would never be spammed by the hotel, which she did. The hotel did not send a receipt, but did start sending unsolicited email. October 14, 2012
Rated 3 out of 5 by Mrs. The rooms were not what I expected of a supposed four star hotel. We arrived at 6am and got up moving at 9am. So, I did not notice the stain in the chair until we returned that evening. Upon returning, we found that our room was not cleaned; neither did the hall appear to have been vacumned. May 20, 2013
Rated 4 out of 5 by Service that exceeds expectations I spent 3 weeks in Atlanta during the storms and the shuttle staff did a great job. The serving staff at the Martini bar and Palio did a nice job taking care of the guests even when delivery trucks did not arrive. All kept their smiles on and did a great job. February 16, 2014
Rated 5 out of 5 by Patron gift shop charges/Business center charges Even though the Westin Hotel is a 5 star hotel; I think that charging $3.00 for two copies is extremely excessive/short of abusive. $2.00-$3.00 for a disposable razor (that can be purchased at the Dollar Store at 5 for $1.00 is short of stealing. $2.89 for a soda, just taking advantage. November 4, 2013
Rated 4 out of 5 by Better than expected I read several reviews prior to arriving. Stayed only one night but was thoroughly impressed with the service, the room, the amenities, and the value. Only qualms are the self-parking fees and ongoing construction. March 23, 2014
Rated 5 out of 5 by Great location Great location. Good value. Comfortable room as one would expect. Bathroom could be larger, but well lit and functional. Public spaces well maintained. Parking not free, though. Prices at bar a little on the expensive side, though service great. Would definitely recommend this property. December 21, 2012
Rated 5 out of 5 by Overnight Stay Upgrades being done, rooms comfortable, bathroom newly upgraded, wish it had walkin shower, only issue they didn't tell me there was no club room had to ask for free breakfast after going to my room March 29, 2014
Rated 5 out of 5 by Nice Stay I had a nice, easy stay at this hotel. Only stayed one night for a meeting, but the room met my expectations. The meeting room was nice as well. The food was fine - nothing great, but perfectly fine. Overall, a very pleasant stay at this hotel and will be back if business needs arise. October 17, 2013
Rated 4 out of 5 by This hotel has great features Excellent airport hotel, good for meetings. The food is fine and what you would expect, but does not match a private restaurant. Of course, that is a tough standard for any hotel. In addition, the mattresses did not match the SPG top of the line, which is usually an SPG attraction.. December 17, 2012
Rated 2 out of 5 by Good Stay Nice clean room. I was not happy with the front desk staff. I am a gold preferred member. She did not offer my free room upgrade, my welcome gift, or anything. I realized this after I got to my room. I tried asking about the reasoning the morning after, but she would not help me. October 20, 2013
Rated 5 out of 5 by AMAZING STAFF The staff in PBX/guest service was AMAZING! I fell ill in the middle of the week, I called the hotel operator to inquire about what medications were available in the gift shop... Not only did they send up the NyQuil I asked for, the sent up crackers, soup, & ginger ale! SO KIND!!! March 28, 2013
Rated 4 out of 5 by This Hotel has great Rooms The Hotel has grweat rooms and facilities. The one place I thought you fell short was the food. I ordered a Chef salad in my room. When the salad arrived it was flat the cheese was partially melted and the flavor was lacking. I did not feel that I got my moneys worth for the food. March 4, 2013
Rated 2 out of 5 by It smells and is dirty The staff were very nice. But my room smelled - like they were trying to cover up a bad smell with another smell. And the sheets on the bed had stains on them. And my sink would drain VERY slowly. Fitness center was too warm and had limited equipment - many pieces did not work. February 10, 2013
Rated 5 out of 5 by Loved this hotel! Probably one of the best hotels I've ever stayed at. Staff service was excellent and I would highly recommend the hotel to anyone. April 14, 2014
Rated 4 out of 5 by Last Minute Required Lodging The Hotel is very nice overall; however, the room was listed as a non smoking room. Someone previously had smoked in this room you could still smell the left-over when entering the room. Other than that it was a comfy stay for a last minute need. Close to the airport and such. July 26, 2013
Rated 5 out of 5 by comfortable rooms updated bathrooms unexpected overnight stay in Atlanta...and only stayed 1 night due to flight delays.....wonderful hotel, top notch. Room very clean. Love that the bathroom was updated. I travel quite often for work and many times hotels have updated rooms and the bathrooms are from the 70's. January 29, 2013
Rated 3 out of 5 by Nice Hotel if waking up early! This hotel met all our needs except for the fact of the planes taking off so early in the mornings. On Sat. and Sunday it seemed as though it was a bit later than the weekdays though. Restaurant and bar area was great and staff was friendly! Would stay here again on weekends! January 28, 2013
Rated 3 out of 5 by Thin walls. Stayed at your hotel twice in the last two weeks. On both occasions we were disturbed in the middle of the night by other guest. The first time by a couple having a intimate moment, however on Saturday night my disturbance came from the hotel staff. My room number was 589. May 6, 2013
Rated 5 out of 5 by Exceptional service from staff The staff was extremely accommodating, particularly the front office and security staff. The bed was, as always, "heavenly". :) The only negative was that we were unable to get our choice of food that was listed on the room service menu when we arrived after midnight. :( October 28, 2012
Rated 4 out of 5 by A wonderful place to stay The hotel was very clean and the staff was polite and accommodating. My first room had a funny scent in it. The staff immediately moved me to another room and and apologized for any inconvenience. The bed is amazing, I slept like a baby. I look forward to visiting again! April 29, 2013
Rated 5 out of 5 by Almost always a great experience I love this hotel. The location is very convenient to the Airport, yet you feel like you are away and can relax. The rooms are fantastic. On this stay my shower was cold and the front desk did not seem to care. I would just chalk this up to one person having a bad day. October 17, 2013
Rated 5 out of 5 by Great Stay i attended a wedding and stayed at your hotel. I was pleased with the professional attitude that your staff displayed. From the time I checked in until I checked out, your staff was amazing. The wedding went off without a hitch. I would stay again without hesitation. October 10, 2013
Rated 2 out of 5 by what happened I typically choice to stay at westin this particular time really disappointed me , not the staff , but the condition of hotel . No amenities in the room , hotel didn't have chargers , but stated in the amenities book . pool and gym area untidy , and bar area the same August 4, 2013
Rated 5 out of 5 by unexpectedly relaxing surprise I booked a room here for one night- knowing we were arriving on a late flight into Atlanta. i really didn't know what to expect- given the proximity to the airport, etc. however our room was VERY quiet, dark and best of all modern/clean. We had a GREAT night sleep. February 20, 2013
Rated 3 out of 5 by This hotel needs some more updates The hotel was recently renovated but the furnishings were still shabby and the restaurant looks like a cafeteria. The staff was nice and helpful but most things were out of there control. This was not my usual Westin Stay. February 24, 2014
Rated 4 out of 5 by A Great Weekend The staff was knowledgable,courteous,and friendly.At my service the moment I arrived. I most enjoyed breakfast. The food presentation was as good as any 3 star restaurant and more convienent. It was a pleasant,restful weekend. I will stay again if I am in Atlanta. August 12, 2012
Rated 5 out of 5 by Great Stay I recently stayed at the Atlanta Airport Westin Hotel. Great stay. The Junior Suite was great a lot of space. Had to order in food from room service and I was not disappointed. The food was great and was delivered in a timely manner. I will stay there again !!! November 4, 2013
Rated 5 out of 5 Great Stay! The hotel staff was friendly and very courteous. Beautiful facility with everything we needed for an awesome trip. The price was extremely reasonable and would certainly recommend The Westin to others. My only recommendation is to lower the nightly cost to park. May 20, 2013
Rated 5 out of 5 by Wonderful stay The staff is friendly, the rooms were very clean and the workout/ pool area was top notch. There isn't much dining you can walk to, but the restaurant in the lobby is very good and the waiters, Jamal and Mohomed were both terrific. This was a great stay for us! June 24, 2013
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