The Westin Atlanta Airport

  • 4736 Best Road
  • Atlanta,
  • Georgia
  • 30337
  • USA
  • Landkarte

Zimmer & Preise

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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 3.9 out of 5 by 783 reviewers.
Rated 5 out of 5 by Gift shop The only thing I would add to this hotel would be a gift shop. I had to go to another hotel to shop for gifts for the family. October 12, 2013
Rated 4 out of 5 by Overall experience good, food good but dinner service very slow I was there for a conference and the banquet room and breakout rooms were adequate and served our purpose well. The food served for our provided meals was average. Housekeeping for me was the shining star for this hotel. Dinner the 1st night was very good but the delivery time for our meals fell very short of acceptable(20 -30 minutes) Also the rooms in the vicinity of the atrium are not the rooms to stay in as the bar is right there and the noise level can get high, at least to the 3rd foor. October 12, 2013
Rated 5 out of 5 by Great Stay i attended a wedding and stayed at your hotel. I was pleased with the professional attitude that your staff displayed. From the time I checked in until I checked out, your staff was amazing. The wedding went off without a hitch. I would stay again without hesitation. October 10, 2013
Rated 5 out of 5 by clean, comfy good location and cleanliness, enjoyed watching planes taking on and off October 9, 2013
Rated 4 out of 5 by Very attentive and helpful staff The property is very much in line with the brand's standards. The staff is attentive, helpful and accommodating. Yuki in particular stood out. Thank you all for your service and quality. October 7, 2013
Rated 5 out of 5 by nice place to stay nice hotel with very comfortable beds. If you like to watch the planes come and go an east facing room is ideal but it is not noisy. October 5, 2013
Rated 1 out of 5 by SPG Platinum Member Stayed twice in September, I won't be back to this property. 1) Stingy with SPG upgrades 2) Ration water, 2 bottles of water/day, most other properties will give you more on request 3) Fridge in room made racket, hard to sleep 4) Had an early morning flight. No junior suite upgrade on arrival and was told none available, woken at 1am due to party in adjacent room, doors banging, suite offered at 1am when I complained, really, I thought none were available? 5) Unresponsive management, complained to GM, didn't hear back. October 3, 2013
Rated 3 out of 5 by Not enough bang for the buck The hotel, while nice and a comfortable sleep did not offer anything other than a comfortable bed. The hotel is not in an area walking friendly and yet charges to park your car, charges for faster internet, charges you for using their computer/printer and I did not even want to think of asking for coffee. Maybe this is the way of the future, but services here are lacking and should be part of the experience of a nice hotel stay. September 29, 2013
Rated 4 out of 5 by Very expensive amenities but great hotel Overall- it is a fantastic hotel with an extremely professional, courteous and helpfull staff. Room service was excellent and reasonable. Parking charges were ridiculous at $16/day. The hot tub was cold which was a dissapointment. The double head shower was really nice but nonfunctional since the diverter spout did not fully close- probably an inferior product that looks good but lacks functionality, common in construction/renovation these days. September 27, 2013
Rated 5 out of 5 by Excellent Staff and Service...;most times The bartenders, waiters and waitresses, front desk staff were all friendly and provided excellent service at all times. The restaurant and bar had a nice variety of all types of food and snacks. Rooms were not cleaned until very late each day, however. September 24, 2013
Rated 5 out of 5 by Beautiful Hotel This hotel is beautifully placed. The staff is very attentive and pleasant. The atmosphere is upbeat and personal. I travel to Atlanta a lot but have never stayed at this location. That has changed now :-) September 24, 2013
Rated 1 out of 5 by I WILL NEVER STAY HERE AGAIN!!! I am very discappointed in the service and pricing that I received this weekend at this hotel. I have stayed at this same location for years and I am appalled at the crazy prices for parking, internet, etc. The hotel has always been a 4-star hotel, but not after this weekend. I was once a loyal customer, but as of today, I will stay elsewhere! September 24, 2013
Rated 3 out of 5 by Excellent Room; Weak Customer Service Room was great; check in for other guests was difficult due to staff member inability to understand/comprehend English. Valet service was poor. Ordered room service; food was delicious, but staff seemed overwhelmed. September 23, 2013
Rated 3 out of 5 by Four Night Stay The front desk staff was very helpful, as was the shuttle crew. They were open to taking us to whatever destination we needed. Very nice service. I was disappointed in the TV reception. With technology being what it is, there's no reason for there not to be digital reception for all channels, let alone that they were't all HD. My room was not cleaned on the third night of my stay. I didn't discover this until later in the evening, so by that time it was too late to really have anyone come to clean. The restaurant was nice but the menu was too limited. But what they do offer was very tasty. September 23, 2013
Rated 1 out of 5 by once is enough Highly incompetent staff....dreadful restaurant, and a GM who refuses to give out their email.....forces you to go through a secretary....have NEVER heard of that... September 22, 2013
Rated 5 out of 5 by Great Experience This hotel has the most comfortable bed I have ever slept in. It was like being in a cocoon. Oh my goodness! Service was great. Positive experience overall. September 22, 2013
Rated 4 out of 5 by This hotel is a great conference location I recently hosted a conference at this Westin and the participants were very pleased with the location and its close proximity to the airport. The rooms were attractive and the beds comfortable. The other positive thing was the ease and comfort of movement between ballroom and meeting spaces. The meeting area was spacious and very accommodating. Finally, the food and service were excellent. September 20, 2013
Rated 1 out of 5 by Only positive was proximity to airport Over-rated, over-prized and offering little in service and comfort.. The whole building is old and smells of meldew. No breakfast and outrageous parking fee. September 18, 2013
Rated 1 out of 5 by Staff Not Organized No acknowledgement of my SPG loyalty. No bottled water in room Long wait to check in September 18, 2013
Rated 3 out of 5 by Under Expectations I am a loyal SPG Platinum customer and love the Westin chain. I was disappointed during my recent stay at the Atlanta Airport Westin due to a forced layover. The carpet in the hallway was significantly stained (4th floor on the way to my room 444) There were no water bottles in the room and the cleaning was not thorough. Someone left a coffee filter in the coffee machine. No shampoo bottles, etc...When I checked in the person at the front desk didn't seem knowledgeable about the hotel. I've stayed here before and had a much better experience. Sorry Atlanta Airport Westin, I'm pulling for you to do better. Thank you, September 17, 2013
Rated 4 out of 5 by Exactly what you want in an airport hotel This is exactly what a hotel airport should be. It was far enough away that plane takeoff and landings do not keep you awake but close enough that the courtesy shuttle gets you to the airport in plenty of time. September 17, 2013
Rated 4 out of 5 by mr Very Good Hotel I'll be Back In Dec. 2013 September 16, 2013
Rated 3 out of 5 by Pretty Alright Everything was pretty ok with the hotel except being woke up in the middle of the night by room service that I did not order. After beating on my door, they called me twice. They had the wrong room! September 15, 2013
Rated 5 out of 5 by Thindustrial 13 - Excellence I stayed here for the Thindustrial 13 Event by ACP. The conference rooms were great as well as the entire staff and the rest of the hotel. I would highly recommend this hotel for anyone looking for a place to hold there next event or just looking for a nice place near the airport. The BAGS service is way cool! I wish more hotels would offer this kind of services... September 13, 2013
Rated 5 out of 5 by This hotel has great service Hotel was very clean, friendly people, great service, we had a problem with air conditioner it was very noisy and we got moved to another room right away. Restaurant was even better AWSOME service from our server S-Hossain he was fantastic fast service very friendly recomended salmon and it was so good. Our stay was fantastic. September 9, 2013
Rated 2 out of 5 by 335th Signal Command Conference Dear General Manager Mr. Bill Henderson, I am an active US Army Soldier that recently stayed at the Atlanta Westin Hotel durring the period of 3-7 September. The purpose for m staying there was as the planner and action officer for the 335th Signal CMD GF-14 Coordination Conference. We has an attendance of over 75 Soldiers and Civilian Contractor from various outside supporting agencies critical to our Command mission. The challenges that we encounter while we were your guest and the mst critical one was the hotel internet services. It was not consistent nor reliable. We complained many times without obtaining a resolution. We had much work to do at nights slides presentation, updates to our bosses, check our emails......etc. My personal experience broken chair in my room and stained yellow pillows that I didn't noticed till two nites after I have been using them. Very Respectfully CW5 P US Army. September 8, 2013
Rated 5 out of 5 by Westin ATL 23 Sep 13 Nice room, great bed, and good fitness center. Complimentary water. Restaurant provided full breakfast buffet, reasonably priced. Airport shuttle about every 20 minutes. September 5, 2013
Rated 5 out of 5 by Heavenly Beds We were in Atlanta for a Church Conference, with long work hours to support our conference - so when it was time for bed we were ready for comfort - the beds at the hotel far surpassed our expectations. They are heavenly - no need to toss or turn to find that right spot - wherever you lay it was the perfect spot. Thank you Westin September 4, 2013
Rated 3 out of 5 by Comfy Room, Fridge empty, Need more towels On check-in, the process was smooth and the personnel were very friendly and welcoming. I was told that money would be held on my card for incidentals, but my room fridge was empty. The room was very comfy, especially the beds. I slept great. But, the one armchair was very dirty. The room was cleaned in a timely fashion and cleaned quite well. But when I asked for extra towels, they weren't provided. Maybe they forgot. The pool was clean and warm, and the hot tub was a perfect temperature. The workout room seemed newly equipped, and is very nice. Overall, a pretty good, relaxing experience. I'll be glad when my SPG points earn me an upgrade. September 3, 2013
Rated 4 out of 5 by Noisy aircon units Everything fine in the hotel, but no "Club Room" for meetings etc? My room 1085 although not close to the huge aircon units was quite noisy with them. In fact I thought that they were running engines tests at the nearby airport but in the morning I saw the noise was caused by the aircon units. Good job I was dead beat and jet lagged! September 3, 2013
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