Rated 3 out of 5 by MikeJK This hotel should flip to a Sheraton
Good stay - but this hotel is definitely old and warn out.
July 16, 2014
Rated 4 out of 5 by DebbieTN Shower was terrible
The water in the shower was either hot or cold. One shower head off to help environ. Not sure why that would effect the ability to regulate water temperature. Showers were not fun!
Otherwise, hotel was excellent.
July 15, 2013
Rated 5 out of 5 by colby0413 Front desk staff were helpful
Upon check out I informed the front desk that the shower curtain seemed to have stains on it . Since the curtain was White the stain really was noticable. The staff thanked me and were going to take care of it !
March 6, 2013
Rated 4 out of 5 by Jason2727 Exactly what you want in an airport hotel
This is exactly what a hotel airport should be. It was far enough away that plane takeoff and landings do not keep you awake but close enough that the courtesy shuttle gets you to the airport in plenty of time.
September 17, 2013
Rated 5 out of 5 by EdH2013 The Hotel has great features
This is a very nice facility. The rooms are clean, the beds extremely comfortable and the food was outstanding. A great location to hold a conference or large meeting. The meeting facilities exceed excellent.
June 27, 2013
Rated 4 out of 5 by Shanwoo Bellman was Phenomnal
The overall stay was OK, but the bellman/valet staff was superb. From one bellman giving great shopping referrals along with directions, to Francis being outstanding with his customer service and hospitality.
August 6, 2013
Rated 5 out of 5 by Shefpat Overnight Stay
Upgrades being done, rooms comfortable, bathroom newly upgraded, wish it had walkin shower, only issue they didn't tell me there was no club room had to ask for free breakfast after going to my room
March 29, 2014
Rated 4 out of 5 by fagunn Great airport hotel
Our stay was excellent. Only problem we had was a very long wait for hot water in the mornings but I did not address this with the staff. All in all it is a great hotel and we have stayed here several times.
December 9, 2013
Rated 5 out of 5 by csull1075 Great Hotel - convenient
Hotel and staff were absolutely fantastic. Hotel was clean and well maintained, and staff provided southern hospitality at it's finest. Great hotel wouldn't hesitate to stay again.
May 9, 2014
Rated 5 out of 5 by kquinn12 Great Place to stay
I would definately stay here again!! The staff was very nice, professional and very helpful since we were there during the Final 4 with helping us get around Atlanta. Very, very impressed with this place!!!
April 11, 2013
Rated 4 out of 5 by Marialuisa Good staff for the most part!
The hotel is one which I have frequented for the past 10 years. The loss of concierge floor is a minus but the rooms are still very nice.
June 15, 2014
Rated 5 out of 5 by GET1 Great hotel- Staff A+
Great hotel. Staff super and so easy to get in and out of airport with the hotel shuttle running every 20 minutes.
June 26, 2014
Rated 2 out of 5 by Caro27 Dirty room
good location, great staff, very friendly, however my room was so dirty: hair in bath and dust all over the place, dirty carpet...! i checked the bed sheet and they were clearn! not up to Westin standard!
October 1, 2012
Rated 4 out of 5 by Jonboy23 Another good stay, but...
When I stay at in-town hotels (and even this airport hotel is more "in-town" than my home), I generally spend my time working on my laptop or enjoying television shows I have downloaded from iTunes onto my iPad. I cannot recall a time when I have been unable to connect my iPad to the connection panel or an HDMI input at this particular Westin and it not work in the past. However, during this recent stay, the connection panel did not work and the direct HDMI inputs on the TV could not be selected. The input button was disabled. I find this to be an incredibly disappointing change that may affect my future plans to stay at this hotel. It may not seem like a big deal, but being able to watch the TV I want to watch when I want to watch it, especially if the technology allows for such a novel idea, is important to me. There is no reason to completely cripple a TV from having basic functionality.
Aside from this important-to-me issue, there are no complaints about this hotel. Perhaps the price for parking would be the only complaint, but only because that has increased by ~60% in 1-2 years.
March 5, 2014
Rated 4 out of 5 by melissasuddith The hotel is a great conference sight.
My stay at the Westin Airport Atlanta was great. The only negative I have to comment was the wait to check in when we arrived. The staff was very polite and helpful. The rooms were nice and clean.
February 24, 2014
Rated 3 out of 5 by Mike2122 Not bad
While the hotel and its facilities are nice, the restaurant and bar were subpar. The food was way overpriced, and at-best average. Many of the menu items were not available either. Needs a club lounge
January 12, 2013
Rated 5 out of 5 by Devin Excellent Hotel Stay...
Mykel (I think that's the correct spelling), the front desk clerk was very friendly and helpful. The atmosphere of the hotel was very nice, and very clean. The room itself was clean and smelled great.
February 26, 2013
Rated 5 out of 5 by Pittsburgh0777 The Hotel has a great layout
I attended a meeting that used the theater seating. It was great. I liked the way everything was centrally located in the lobby and how open and airy the lobby is. Elevators were fast and responsive.
February 8, 2013
Rated 5 out of 5 by Bradley117 Sleep over
We were totally happy with the quality of the bedding collection, the staff and a really good burger in the lounge area. The room was very quiet to be at the airport. Thank you.
April 28, 2014
Rated 3 out of 5 by JodellS Pretty Alright
Everything was pretty ok with the hotel except being woke up in the middle of the night by room service that I did not order. After beating on my door, they called me twice. They had the wrong room!
September 15, 2013
Rated 4 out of 5 by FatWally Convenient to airport with MARTA service available at airport.
Convenient to airport where MARTA service is available. Shuttle service to/from airport is great. Staff was very friendly and helpful. Room was quite comfortable. Great food in the Palio restaurant.
September 21, 2012
Rated 4 out of 5 by berna Good service and good atmosphere
The service was very good. There was always someone who could help and offered help when needed. I especially like the relaxing atmosphere with ample seating areas, a nice bar and restaurant spaces.
December 25, 2012
Rated 2 out of 5 by klw1999 This hotel runs at a slow pace.
I stayed here with a group and would not return. First, the house keeping was below par, the everything (especially bar and food service) was very slow. Also3 out of 5 treadmills were out of order.
February 11, 2013
Rated 2 out of 5 by PARO Needs work
Long female hair found by sink.
Wet urine beneath toilet seat.
No soap or shampoo in bath/shower.
Carpet rippled throughout room.
Breakthrough A/C noise from rooms above and below disturbed sleep.
June 5, 2013
Rated 5 out of 5 by Juneau3111 Enjoyed every aspect of this hotel
I enjoyed everything about this hotel. Rooms and amenities were very nice. The resturant and bar served very good and affordable food. All the hotel personnel were very friendly and accomondating.
October 21, 2012
Rated 5 out of 5 by Qwovadis Nice Experience
GREAT HEAVENLY beds nice staff and rooms Westin our favorite hotels at a great price point. Room had a mildew smell that cleared quickly with runnung AC. We will return next time we visit Atlanta.
April 21, 2013
Rated 5 out of 5 by Fearful2 Cato rocks!
Needed assistance getting to airport to pick up my son LATE at night. On his way home, Cato took the bus with me to the airport and walked me to where i needed to be! first rate customer service!
July 16, 2012
Rated 3 out of 5 by DB30 Not typical Weston
Very disappointing. Wife always prefers Weston. This facility was no better than any average hotel. Palio restaurant was absolutely the worst dinner of our stay in Atlanta. Poor food and service.
May 14, 2013
Rated 5 out of 5 by MDSNurse The room gets a little muggy at times.
Beautiful rooms, however while showering the winds in the bedrooms becomes foggy due to the steam coming from bathroom during showers. Just a little more air flow to the room clears this problem.
January 7, 2013
Rated 5 out of 5 by jj23 Enjoyed my stay
The hotel met expectations. The staff was very friendly and helpful.
I was nervous about staying b/c the hotel is close to the airport but there was no airport noise and the room was very clean.
June 18, 2012