The Westin Atlanta Airport

  • 4736 Best Road
  • Atlanta,
  • Géorgie
  • 30337
  • États-Unis
  • Carte

Chambres et tarifs

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  • Pour des séjours de plus de 90 nuits, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour jusqu’à 550 jours en avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.9 out of 5 by 776 reviewers.
Rated 4 out of 5 by aiport shuttle makes it worth the stay make sure your room is far from the elevators and on a higher floor as the conference rooms are loud April 8, 2013
Rated 5 out of 5 by westin hotel Really nice place to stay April 8, 2013
Rated 4 out of 5 by Noise room Our guest in room 319 got home at 2:30 am drunk. Could hear everyting trough the walls Have stayed in better hotels with wall sounding. Door staff was very pleaseant and helpfull April 8, 2013
Rated 1 out of 5 by Moldy musty rooms I love Weston hotels and choose them often when I travel. This Atlanta hotel need refurbished I have been in 3 different rooms they are moldy smell and are damp. I do not feel well when I wake up, and my kids can not stand the smell. Ni will never stay in this hotel again, and do not recommend it! April 5, 2013
Rated 2 out of 5 by The jacuzzi was YELLOW and pool unkempt I dont ever complain but i felt the need to address this matter as it is a WESTIN after all- i expect better . I didnt care that the fitness center was under renovation and there was only treadmill and bikes. The pool was disgusting. Jacuzzi had a stench to it and the water was turning more yellow ( I have PICS) Was there all day and night with my kids and never saw anyone to test the water or tidy up the pool area. April 2, 2013
Rated 5 out of 5 by Expectations met My experience was excellent for a holiday weekend. From speedy check-in (even with overbooked property), to room status and staff smiles all around. As a former member of the travel industry it is always refreshing to be the recipient of high customer standards and quality. I will continue to recommend Starwood properties and the WESTIN Atlanta Airport in the future. April 2, 2013
Rated 2 out of 5 by skip this one in the future When I called for a reservation I specifically asked about this property being under renovations, primarily the pool, and was told no. Although the pool was not under renovations we were awaken by jack hammers for other renos. I also asked to verify pets were accepted and they are but was not told until checkin that there is a $100.00 non refundable pet deposit. When we entered our room there was a very strong odor of smoke and although I advised the staff of the odor I could not relocate because I had an adjoining room to my grandchildren. The following morning as my 5 year old grandson laid in bed with me, he lifted up the quilted blanket so that the light shown through and then shouted "this is disgusting" I looked to see what he was talking about and there was mold around all of the quilting. I have never had issues like this at any other starwood properties in the past. Very disappointing. April 2, 2013
Rated 5 out of 5 by Close to airport Love the shuttle. Friendly staff. March 30, 2013
Rated 5 out of 5 by Great location Just a few min from airport , very quiet not noise as other airport hotels Very clean and great staff March 29, 2013
Rated 5 out of 5 by The BEST room layout I've been in for a long time. I had only been home six days this month and the stay in your accommodations had the best laid out room I had been in the whole trip! Nice furnishings and comfortable chairs. The only item a bit tough was the price point of the food available in the resturant is outside of my corporate limits; but I guess I need to take that up with my company! Thanks March 29, 2013
Rated 5 out of 5 by Very helpful staff. Very clean Easy, friendly check in. Bar and dinner were fast and the food was very good. Clean comfortable room. A very positive experience March 29, 2013
Rated 4 out of 5 by I enjoyed my stay The hotel met my expectations. I enjoyed my stay there. The room was very comfortable and the location was perfect for me. The staff was very friendly and met my needs. March 28, 2013
Rated 5 out of 5 by AMAZING STAFF The staff in PBX/guest service was AMAZING! I fell ill in the middle of the week, I called the hotel operator to inquire about what medications were available in the gift shop... Not only did they send up the NyQuil I asked for, the sent up crackers, soup, & ginger ale! SO KIND!!! March 28, 2013
Rated 3 out of 5 by Shuttle service frequently inadequate. First let me state that I stay over 100 nights a year and have now stayed at this property twice in the last 10 days. EACH time my flight came in the late evening I was unable to board the shuttle due to overcrowding. Each time there were about 10 others that were also stranded. Seeing the shuttle was full, I called the property to inquire whether an additional shuttle was being dispatched, and EACH time I was instructed to wait for the next one that would arrive in the next 15-20 minutes. I then asked to speak with a manager, and after some phone line transfer I was disconnected. By this time the next shuttle had arrived. The second time, essentially was a repeat of the first, however, the shuttle driver did enlist the help of shuttles of nearby properties. There still was not enough room for myself, my colleague, and a family of 5. So I called again, was told the same again, and asked for a manager again. This time I was connected with whom I was told was a manager. I asked if this is normal procedure to tell patrons to "just wait for the next shuttle." She denied that this was their procedure and would dispatch another shuttle. I leave it up to you whether you wish to stay here or not, but I would expect to wait at the airport curb for some time. Clearly there is an issue here. In these difficult economic times, I see very few businesses that can afford to be lax in customer service. March 28, 2013
Rated 3 out of 5 by Hotel is old and the staff was not helpful We were given tickets for parking and was still charged. The food was below average and several menu item were not available. I travel monthly to Atlanta and was extremely disappointed . I had 5 guests with me and am sure my disappointment was equally shared. March 27, 2013
Rated 5 out of 5 by Awesoem staff and hotel Clean, close proximity to airport, and a caring staff. What else would you want? Great stay! March 26, 2013
Rated 1 out of 5 by the less then 10 hour stay we arrived in the hotel because of a plus one day international flight. My wife and I arrived at 10pm. We were in the bar ordering food by 10:30pm. The drink orders were took and never brought to us. We had to walk up to the bar to get them ourselves from the bartender. We ordered food burger came out raw. In the room we were in a corner the walls were very thin and the room next to us stayed up all night. 3 calls to front desk and nothing was done. We left the hotel at 6am back to the airport. Westin is normally good not his one. March 25, 2013
Rated 4 out of 5 by Hotel is very comfortable The staff is friendly, the service is great and the rooms are super clean. March 25, 2013
Rated 2 out of 5 by Mediocre at best I was very disappointed in the price and quality of the dining options. I had no car during my stay and had to rely on the dining options at the hotel. Everything was greatly overpriced and the food and service was average at best. I had to return my meal once because it was not made correctly. It was so bad the second time I would have returned it again if I thought there was any chance of it being any better. Prior to my stay, I can only remember sending one meal back in my life and that was for undercooked chicken. March 25, 2013
Rated 5 out of 5 by This hotel has comfortable rooms and great staff. I will stay at this hotel whenever I am in Atlanta. The staff was helpful, the rooms very comfortable and clean and the location was very convenient to the airport. March 24, 2013
Rated 3 out of 5 by good hotel Pillows are all soft; need to switch two of the four out with firmer pillows. love the leaf shaped soap. March 22, 2013
Rated 2 out of 5 by Horrible night Could not sleep due to AC noise. March 19, 2013
Rated 4 out of 5 by great modern decor beautifully decorated rooms. We felt the staff may have been short handed as we had called housekeeping for extra pillow and 5 hrs. later, no pillow. We had to make a couple more calls. The food in the restaurant was excellent. Bed was comfortable. March 15, 2013
Rated 5 out of 5 by Wonderful staff We are always welcomed by a friendly and helpful staff! This stay was no exception-in fact, the young man who checked us in was friendly, enthusiastic, and welcoming. March 13, 2013
Rated 5 out of 5 by Simply Amazing Definitely one of the best hotels I've ever been to. Great comfort and amazing attention. March 12, 2013
Rated 3 out of 5 by Rooms not so great. Really not impressed with the quality of the furnishings. Badly worn furniture and unsightly stains on the cushions. I opted for a junior suite for a business meeting with a client, and was disappointed with what I got. The bed was great, as always, but I had to brush a few insects off before crawling in. Westin's are usually well above average; not this one. March 12, 2013
Rated 3 out of 5 by College Board Meeting THe hotel was fine for the conference. Small and compact. The room was OK. The drawer was fixed but the TV remote never did work. March 11, 2013
Rated 4 out of 5 by Great features but don't know how to deal with power loss Overall great hotel and very comfortable, but unfortunately staff didn't know how to handle a blackout, felt nervous and wound up giving me the wrong room and wouldn't do anything about it. I can excuse them for this, since the overall experience was very nice, but they need to train and empower their people better then they do. March 10, 2013
Rated 5 out of 5 by The Westin is awsome My experience at the Westin was wonderful March 9, 2013
Rated 2 out of 5 by Internet did not work and staff was indifferent the internet did not work during our stay. spent 20 minutes on the phone with iBahn and they told us it was the on-servers. Staff was indifferent to the whole problem and took no action to resolve it.. we will not stay at this hotel again. March 8, 2013
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