Rated 5 out of 5 by SFOOGG Wow another great trip~!
My third trip and will be back.
My first with the kids. They loved it and the staff made their first trip perfect. Upgraded room, excellent staff (poolside gal Bell thx again!), folks at the inflatables/towel stand thx!
Folks at the SPG desk thx!
Plenty or parking!
Only place Ill ever stay on Maui
August 12, 2014
Rated 5 out of 5 by Vicklesss this hotel is amazing
Great pool, great rooms, beautiful beach, good food, great service. What else could you ask for??
August 18, 2014
Rated 5 out of 5 by MMMaui Great hotel in Maui
Loved our stay at the Westin. A beautiful property and close to everything.
August 2, 2014
Rated 5 out of 5 by Jeff710 Outstanding Stay
Very comfortable and enjoyable stay ...
August 18, 2014
Rated 4 out of 5 by daniel07 best location, views,outdoor pool landscape
the hotel meet all my expectattions, with an exception of the food, and the noise.
we have noise from elevator system,
August 28, 2014
Rated 5 out of 5 by ChattySheri Fantastic Stay at Westin!
We will definitely stay at the Westin Ka'anapali resort again! Beautiful hotel and grounds. We had an amazing premium ocean view room (rm #813) and could watch the sunset from the balcony each night. The staff is really friendly and attentive. Our package included the morning buffet breakfast and we really enjoyed having that as an option. Good food choices and very tasty. Fresh local fruit as well! yumm.
Looking forward to visiting Hawaii again soon.
August 26, 2014
Rated 1 out of 5 by LN1234 Not Up to Westin Standards
As a platinum member, I have stayed at many Starwood properties and this was by far the worst. While the facilities were average, the service was horrible. The staff had absolutely no accountability or concern for the guests. Examples include: While valeting my car, I dropped a bottle of water. Instead of offering help, the valet encouraged me to climb under the car to get it. He did not offer to help, or even move the car to make it easier. Also, I rented the cabanas and was told it was from 8 - 5. At 4:15pm, I was told by the cabana attendant to leave because she was short staffed and her shift was over at 4:30. I was not allowed to stay until 5pm. These are just two examples of many that occured during my 4 day stay at the hotel. I will definitely not return.
August 22, 2012
Rated 5 out of 5 by maui2014 Gorgeous Resort
Staff was exceptional, they accommodated our flight times to allow for odd arrival and departure times, everyone we interacted with was pleasant, helpful and friendly. The food was great, the drinks were fantastic. The pool area was kept clean, more than adequate seating space, was very relaxing stay.
August 25, 2014