The Westin Maui Resort & Spa, Ka'anapali

  • 2365 Kaanapali Parkway,
  • Lahaina
  • Maui,
  • Hawaii
  • 96761
  • United States
  • Map

Rooms & Rates

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See room terms and details for information about rollaway and/or extra person charges.

Rated 3.8 out of 5 by 890 reviewers.
Rated 4 out of 5 by Customer it is a very nice place to stay but the cleanness of this hotel and room room need big improvement also the room need some remodeling getting to old concierge and photographic office not very friendly and help full August 9, 2012
Rated 4 out of 5 by great location Westin has the best location for water sports and dinning & shopping. Very friendly staff. August 4, 2014
Rated 5 out of 5 by Hospitable As always, we were married here 20 years ago, the Westin makes us feel comfortable, romantic and rested. It's a beautiful facility and every staff person is kind and attentive. Our third visit and the best so far! October 15, 2012
Rated 5 out of 5 by fabulous stay We had a wonderful stay with the most awesome room. I can only make one complaint...the line to check in and out was quite long and took at least 30 minutes...but the wait in that beautiful setting was not so bad. January 13, 2013
Rated 5 out of 5 by Perfect Family Resort The resort is extremely family friendly. The staff is very attentive to guest requests and needs. The restaurant team is excellent and takes great care of everyone. Even to the extent of putting names to faces. November 26, 2012
Rated 5 out of 5 by Excellent hotel The Westin is always our hotel of choice when we are on Maui because of it's wonderful service, cleanliness, and beautiful grounds. July 17, 2014
Rated 5 out of 5 by Excellent! Outstanding hotel! Great Kaanapali location! Close to great restaurants. One of us had knee problems so access to all levels of the pools was a bit difficult...otherwise it was terrific! May 23, 2014
Rated 3 out of 5 by Front Desk Front desk is inadequately staffed . On numerous occasions there is an unreasonable wait . Platinum desk is often unattended. Encountered very rude front desk clerk on this particular checkin May 8, 2014
Rated 4 out of 5 by Rooms need to be updated This hotel has an excellent location and facilities. The biggest negative are the rooms. They are in desparate need of updating and this would be the one factor that would give me pause for a future stay. January 31, 2013
Rated 3 out of 5 by Paper Thin Hotel was under construction and the walls were not well insulated between rooms. The rooms were very clean and the beds were extremely comfortable, but hallway and adjoining room noise was undesirable. December 7, 2013
Rated 4 out of 5 by great outdoors the pool was spectacular for the children and adults also..kind and happy staff August 2, 2014
Rated 3 out of 5 by Unfriendly Staff At check-in and the few times I needed to ask questions during my stay, the reception staff was unfriendly and not helpful. I know it was the Christmas season, but a smile would have gone a long way... December 29, 2012
Rated 4 out of 5 by Pool This hotel has the greatest pool in Ka'anapali August 10, 2014
Rated 5 out of 5 by Beautiful hotel The facilities are beautiful and every room has an amazing view of either the ocean or the mountains. The openness throughout the lobby and the great pool and beach views are amazing. May 17, 2014
Rated 5 out of 5 by Wonderful Resort We had a wonderful time at this resort. The waterfalls, birds ,fish, flowers, pools with caves etc. make this a true pradise. The staff were all very friendly and welcoming. We will be back. :) Aloha December 10, 2013
Rated 5 out of 5 by Confortable Hotel Very good time in this vacations August 12, 2014
Rated 5 out of 5 by Loved this Hotel We loved this hotel. Brilliant facilities, amazing friendly staff, exquisite pools, beach, foyers etc We would return in a heartbeat. Offers a little of everything and with great service. Loved it! October 27, 2012
Rated 3 out of 5 by The hotel is dated The rooms are small. Service wasn't very good. Every restaurant/bar was extremely slow. I asked for a king size bed and received 2 full size beds. No food and beverage service around pool or beach. May 22, 2013
Rated 5 out of 5 by Carpet the room i stayed in needs carpet replacement ,Water damage. I rated so high because i am Hotel Employee,and i know how importend Ratins are,but no Questions the Service was Excellent Thank you August 26, 2012
Rated 5 out of 5 by Almost heaven! Really enjoyed the resort overall. One suggestion though, arrange the lounge chairs around the pool so that the pool access points are accessible to everyone including those with disabilities. August 3, 2012
Rated 5 out of 5 by Great family resort This resort was wonderful. The only things we didn't like was the food was way to expensive but that is every where and the room was to small. But other than that it was an awesome vacation!! August 3, 2012
Rated 4 out of 5 by Great Location and property The location and property grounds themselves are fantastic. We had an ocean room view and were a little disappointed at how "worn" the room and corridors were. Rooms definitely neeed updating June 18, 2013
Rated 4 out of 5 by Spend a day at the pool. Great location for sitting by the pool - including one for adults only. The rooms are clean but nothing special. July 15, 2014
Rated 5 out of 5 by Great Location Great staff Resort is accommodating for all types of travelers, from family, singles,honeymooners and of course conventions. Westin Hotel and Resort Maui will always be the first and only choice for me. March 25, 2013
Rated 5 out of 5 by 3rd stay at the Westin Maui Love the location on Ka'anapali beach and the grounds are so beautiful. The staff has always tried to cater to my desires. We have stayed elsewhere but this continues to be our favorite. June 22, 2013
Rated 5 out of 5 by Just as advertised - you won't go wrong here.! Pro's: The best location in Maui with great service, amenities, food, pool and beaches. Close to Whaler's village shopping (next door) and excellent shuttle service to town and neighboring resorts. Snorkelling right in front of hotel with great sandy beaches. The Time share tour to their neighboring resort was also well organized and low pressure and a great chance to explore possibly owning a condo in Maui. Cons: The only con (a minor one) is that the room in our luxury beachfront tower unit needs updating - which I understand will happen in the near future after they complete the reno's in the main building as the carpet was showing it's age but is generally o.k. otherwise. I would suggest in the meantime a good thorough cleaning wouldn't hurt as the carpets, doors and nooks and crannies need some "going-over" as they show a few minor paw prints and dust (but not filthy). In all I could not think of a better place to stay in Maui as we visited a few neighboring properties and none could compare overall to this place. It may not be the cheapest place - but as they say - "you get what you pay for"! January 4, 2014
Rated 4 out of 5 by Great lobby, ambience, terrific spa Spa services were excellent. The pools were awesome - esp the slides. The concierge lines were often busy - but that is a good thing - the hotel is busy! June 10, 2014
Rated 4 out of 5 by Beautiful and Relaxing This hotel was both beautiful and relaxing. It had a fun pool and comortable rooms. The staff was both friendly and accomodating. June 29, 2014
Rated 5 out of 5 by pool area incredible great service, pool area amazing, location is the best. waterfalls are incredible. very friendly staff. lots of activities to do at the hotel. love the pink flamingos and black swan. January 17, 2013
Rated 3 out of 5 by Expected more for the money. Rooms and hallways need a refresh. Poorly designed (even dangerous) bathroom seemed like an afterthought. Nice property and location but would probably stay somewhere else next time. May 18, 2013
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