Rated 4 out of 5 by Lemmy Great Location
The location is perfect. We were disappointed that there was no pool. And the room was tiny. But the employees were great.
January 21, 2013
Rated 5 out of 5 by jogger Good Vibe in Lobby
The room was very comfortable, but the bathroom could have used some freshing.
Bed was perfect, loved the pillows
September 16, 2013
Rated 5 out of 5 by tony121 My stay
I was here for work and i was very happy with my stay because of the kind, helpful and friendly staff of the Westin.
July 16, 2013
Rated 5 out of 5 by Jackie1620 Beautiful Hotel!
From the time we checked in to the time we left, wonderful service and a beautiful room!
November 23, 2013
Rated 5 out of 5 by jogger Hotel is a Perfect Location
The Westin Michigan Ave is in the heart of Chicago, which makes it the perfect place to stay.
November 11, 2013
Rated 5 out of 5 by Rich63 Terrific Service
All staff were extremely helpful and friendly.
December 28, 2013
Rated 5 out of 5 by Bobe Best hotel in Chciago...or anywhere!
Best staff. Best rooms. Best facilities...and after you've been once, everyone remembers you!
Why go elsewhere?
August 5, 2013
Rated 5 out of 5 by Maxie1934 Yearly visit
We love this hotel. It was our anniversary when we checked in. We received a bottle of wine and a superb view.
August 25, 2013
Rated 3 out of 5 by Bobbyjoke876 Loud and annoying
Our room was beside a wedding party which hosted a loud and annoying party until 3am. We got very little sleep.
July 21, 2013
Rated 2 out of 5 by JSGpoa2013 hotel rooms need to be updated and up graded
Worst beds and pillows I have ever experienced at a SPG chain. If you need sleep do not visit this one.
October 7, 2013
Rated 3 out of 5 by Illini33 Room was less than expected
Room was small and outdated. Paint was peeling from the ceiling in the bathroom. Unimpressed!!
November 4, 2013
Rated 5 out of 5 by Mario5678 Location
The location of the hotel is great right on the magnificent mile. Hotel very clean and very friendly staff ⭐⭐⭐⭐⭐
January 24, 2013
Rated 4 out of 5 by MAMster Comfortable rooms
Quiet, restful rooms, somewhat confusing with an east and west tower when trying to get to upper floors
September 23, 2013
Rated 4 out of 5 by Doc88 Heater
The room was cold when we arrived and took a few hours to warm-up. Otherwise the stay was good. Love the bed.
January 31, 2013
Rated 5 out of 5 by Christopher10001 All Around Best Stay
I've stayed at this Westin 19 times and I've never been disappointed. I feel at home the minute I walk in.
June 27, 2013
Rated 2 out of 5 by amanda8 The room was not clean
Unfortunately my room was not clean, bed was not done and hotel reception could not resolve the problem.
March 13, 2013
Rated 5 out of 5 by Squirty local and convenient
We were greeted exceptionally well and the room was very comfortable. We would stay here again.
October 2, 2013
Rated 2 out of 5 by Texas123 Extra work on you the customer
I appreciate the upgrade but have yet to obtain a copy of my portfolio which creates extra work for me.
March 21, 2013
Rated 5 out of 5 by MAM111 weekend in Chicago
The staff was extremely helpful and polite. The rooms met our expectations. Location is perfect.
September 23, 2013
Rated 3 out of 5 by nm123 Average hotel
This hotel was clean and convenient, but our room was located near an elevator shaft and quite noisy.
January 28, 2013
Rated 2 out of 5 by Dr12 This Hotel has great potential
Great Location, and Lobby, but the rooms are very tired and worn. Very much in need of a renovation.
March 25, 2013
Rated 5 out of 5 by twin A great location
Step out to Michigan Avenue and get caught up in the city's vitality. Fabulous shopping and dining.
April 29, 2013
Rated 5 out of 5 by LisaLT SPG Loyalty
I am very loyal to the SPG brand and most importantly,I prefer Westin out of all your hotels.
September 17, 2013
Rated 5 out of 5 by michael this hotel staff gives great customer service
Recent changes in decor and management have made this Westin our go to hotel in Chicago Thank you
January 26, 2013
Rated 4 out of 5 by LW35 great hotel great location
i really enjoyed my stay! great hotel... a bit cold close to the window but besides that great!
January 29, 2013
Rated 2 out of 5 by RickyRSR Not up to Westin standards
Second time staying here in the last year and a half. Place is looking really dated
October 7, 2013
Rated 5 out of 5 by JMA52 Location, Location, Location
Love this hotel! From the location, to the amenities to the staff. Just cant say enough!!
August 2, 2013
Rated 1 out of 5 by Lateeerrrr In need of a major overhaul
What a dump. I can't believe you have the Weston name attached to such a bad property.
September 3, 2013
Rated 5 out of 5 by SFNative The staff is amazing
The staff goes out of its way to anticipate your needs and to exceed your expectations.
June 23, 2013
Rated 5 out of 5 by Jackie69 Great Location and view!W
Wonderful staff, great service and a great visit to a beautiful city.
October 31, 2013