The Westin Michigan Avenue Chicago

  • 909 North Michigan Avenue
  • Chicago,
  • Illinois
  • 60611
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.6 out of 5 by 724 reviewers.
Rated 5 out of 5 by Wow! I was in Chicago on a business trip that I really did not want to take. I arrived late, flustered and very grumpy. I was greeted cordially, helped quickly and registered efficiently. The folks at the front desk even were able to find my PSG number and get me points for this stay. Once I was in my room, I was quite please with the quiet -- even though the hotel is directly downtown. The room was clean and comfortable, with none of the fake potpourri odors common in other hotel chains. September 27, 2015
Rated 3 out of 5 by Room had poor view and dirty windows Room had a poor view and very dirty windows. September 15, 2015
Rated 3 out of 5 by Coffee shop Drives me crazy this Starbucks lobby bar coffee shop closes at 3p. And no one else in the hotel evens knows where the nearest Starbucks is! Come on, at least put up a sign with the location of the nearest one. September 10, 2015
Rated 5 out of 5 by Perfect Weekend Hotel Stayed at the Westin for the Air & Water show August 14-16. Perfect location and treated like a celebrity by the staff, especially Phyllis Washington. Will not stay anywhere else when I am in downtown Chicago. August 25, 2015
Rated 2 out of 5 by Falls short on Comfort I love this location but unfortunately even though I stayed in a newly remodeled room, the bed and pillows were very worn out. I have stayed at $100 a night hotels with better beds. This is pretty essential and they need to work on this. No heavenly beds here. The staff and service was wonderful. Don't plan to stay in this location again, I feel it is overpriced for what you get. August 23, 2015
Rated 2 out of 5 by Surprised This hotel is located in a prime location, yet falls short of the wonder of the Miracle Mile. The lobby is cramped, small and filled with homeless people sleeping on the sofas. It is merely a place to check-in with the staff, who is uninterested, uncaring and does not wish to be bothered. There is no SPG recognition for members. The halls are drab, run down and in great need of repair and update. The room, a two room suite, was more than drab, in need of new carpet, proper lighting, a new sofa and many room updates. The lighting in the room needs to be noted: large, office type, fluorescent lights in the foyer that were just atrocious and the only lighting available besides a small bed lamp. In contrast, the bathroom was very nice and seemingly the only area that had been updated. This was truly not the experience we were looking for during our holiday stay. The SPG ranking is far higher than it should be. The one great experience was the restaurant downstairs (which is not affiliated with the hotel, yet it is yet is included within the hotel photo array.) Do not pay full price if you plan on staying here. August 13, 2015
Rated 3 out of 5 by Good location Good location, hotel very drab. Rooms and decore are uninteresting. Staff need to focus on needs of individual travellers as much as groups and meetings. SPG recognition is poor. Took more than 2 hours to have room de-feathered. August 9, 2015
Rated 5 out of 5 by We had a wonderful stay at the hotel. We loved the location and the hotel! When we got to the airport, we realized we had left our camera in the cab. We called the hotel and they immediately did a search of their security film and were able to find the exact cab so we were able to call the cab company. We will be back to stay again! August 4, 2015
  • 2015-10-05T07:26:01.693-05:00
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