The Westin Chicago River North

  • 320 North Dearborn Street
  • Chicago,
  • Illinois
  • 60654
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 4.2 out of 5 by 482 reviewers.
Rated 5 out of 5 by Westin with a lounge Was upgraded on the morning of arrival to a deluxe corner room, with Club Lounge access. This is my third stay here, and is my preferred SPG property. Rooms here are spacious, with a sofa for lounging and great views of the city. From ORD, took the Blue line to Clark, then walked 5 minutes to the hotel. It’s a little easy to get disoriented from the El station, but once you figure out which was is North, it’s pretty straightforward. Unlike other Westin, they have a Club Lounge. The Lounge has a solid continental breakfast in the mornings, with boiled eggs if you’re looking for a bit of protein. In the evenings, there’s a great selection of cheese, desserts, and hot food (fried cheese balls, egg rolls, and samosas) available. Alcohol is charged directly to your room by the bartenders and lounge attendants. You’re given slips of paper to fill out with your room number and tip. Not a fan of the tip field, but the attendants there do an excellent job, so was more than happy to do so. The gym is large and has an excellent selection of machines. I was able to walk everywhere from the hotel, so I find the hotel’s location to be great. December 13, 2012
Rated 4 out of 5 by Overall very nice... Over all the room was very nice but the toilet was VERY short and the toilet seat was a very cheap plastic one that when you sat on it it slid sideways. March 4, 2013
Rated 3 out of 5 by not ready When i did arrived in hotel to check in after 6 hours drive the room was not ready at time of checking wasi almost 45 minutes in lobby . November 19, 2013
Rated 5 out of 5 by Great Experience Thank you to Michelle who checked me in and was very welcoming upon arrival. She made the process seamless. Great stay overall. December 9, 2013
Rated 4 out of 5 by Great location for business event I attend an annual event at this facility and have been very satisfied with the event dedicated staff and services. A great location as well. October 27, 2013
Rated 5 out of 5 by Professional and Clean The staff were great and very helpful. The hotel was very clean, food was good, and the cost was excellent in comparison to other hotels in the area! June 11, 2012
Rated 4 out of 5 by Great location We love to stay at the Westin. There are many choices in Chicago, but we will be coming back to the Chicago River North. Great service at every level September 4, 2012
Rated 3 out of 5 by poor service Hotel itself is nice, the front end staff needs HELP!...The check in girl needs a new job.The nicest person who works at this hotel is the Door man! September 28, 2012
Rated 3 out of 5 by needs renovation This property's public areas needs a refresh and deep cleaning. The bar area and elevator lobbies on each floor are dirty, especially the carpets. March 3, 2013
Rated 4 out of 5 by lighting chairs Poor lighting set up had to be in the room to turn lights on. The chair and lounge were uncomfotable at best had to use pillow tosit in the chair August 21, 2012
Rated 5 out of 5 by Great Stay House of Blues In town for a show at House of Blues across the street. Everything was great. January 21, 2014
Rated 4 out of 5 by great hotel for professional meetings the hotel is in a great central area and within walking distance to several touristic sights room was very comfortable and staff very friendly November 20, 2012
Rated 5 out of 5 by 5 Star From check-in to check-out....1st Class all the way. Great Food & Professional Staff January 13, 2014
Rated 4 out of 5 by Beware of Parking I've paid what I thought was steep parking prices in the past however $65.00 a day parking is really sticking it to your valued customers. July 15, 2013
Rated 5 out of 5 by Location and Features The Westin is a beautiful hotel! Well maintained and very clean, comfortable rooms and excellent staff. Keep up the good work. Thank you. June 28, 2013
Rated 5 out of 5 by This hotel has great views from every angle. This hotel was absolutely amazing. The decor was fabulous and luxurious. I felt comfortable and had all of my needs meet during my stay. November 11, 2012
Rated 5 out of 5 by Internet access Hotel stay, staff and accomodations were great. Too bad we had to pay for internet access - doesn't make sense in today's environment. February 24, 2013
Rated 4 out of 5 by Great location and staff Hotel is located in a great area of downtown Chicago with easy access to see lots of sites. The staff is knowledgeable and friendly. October 4, 2012
Rated 5 out of 5 by Well-received Staff was excellent in terms of treating us as Starwood Preferred Guests. January 12, 2014
Rated 4 out of 5 by Westin River North - Chicago Would recommend this hotel to both leisure and business travelers. One item I would have preferred is a daily newspaper delivery. August 17, 2012
Rated 5 out of 5 by Great Chicago Hotel This Westin on the river offers great rooms and a very good location for either North or South exploring ,dining or shopping. July 2, 2013
Rated 5 out of 5 by very nice experience Staff was very friendly and polite. Accomodations are spacious and convenient. Health facility small but quite acceptable. October 24, 2012
Rated 5 out of 5 by Love this Westin! Very nice hotel! Everyone was so helpful! I will be staying here again when we come back to the city. November 26, 2013
Rated 5 out of 5 by Great Hotel / Location Stay here almost once a month when trveling for work. Exccellent staff, great views. December 20, 2013
Rated 5 out of 5 by Best place to stay in chicago I have been staying at this hotel for 7 years and it consistently is the best hotel in the u.s. best staff by far December 19, 2012
Rated 5 out of 5 by want to please you! tried very hard to find us the right room. also concierge helped us find a misplaced backpack in a crowded lobby. February 11, 2013
Rated 4 out of 5 by good hotel stay was comfortable. good location. they need to do something about the power outlets. they were bad in my room. November 24, 2012
Rated 5 out of 5 by great wonderful staff and concierge very helpful and quick check-in very helpful concierge with places to go and how to get there. November 18, 2013
Rated 5 out of 5 by wonderful hotel We came for a wedding in Chicago. The hotel and staff were amazing. The location is ideal. We will come back. December 20, 2012
Rated 5 out of 5 by comfortable and convenient The staff is great, the beds are comfortable, and the location is great. All in all, a great place to stay! January 28, 2013
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