The Westin Chicago River North

  • 320 North Dearborn Street
  • Chicago,
  • Illinois
  • 60654
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 4.2 out of 5 by 510 reviewers.
Rated 3 out of 5 by needs renovation This property's public areas needs a refresh and deep cleaning. The bar area and elevator lobbies on each floor are dirty, especially the carpets. March 3, 2013
Rated 4 out of 5 by lighting chairs Poor lighting set up had to be in the room to turn lights on. The chair and lounge were uncomfotable at best had to use pillow tosit in the chair August 21, 2012
Rated 2 out of 5 by Disapointment of Sushi Cook The Sushi Cook doesn't wash his hands and wear gloves before preparing the food. Food safety is definetely a concern at his hotel's restaurant. February 23, 2014
Rated 5 out of 5 by Great Continental Breakfast in Club Level The breakfast you serve in the Club Level is great. Had everything we liked. And, the assistance from the staff was spot on. June 15, 2014
Rated 5 out of 5 by Relaxing Room was quiet, spacious, and modern. August 21, 2014
Rated 4 out of 5 by great hotel for professional meetings the hotel is in a great central area and within walking distance to several touristic sights room was very comfortable and staff very friendly November 20, 2012
Rated 4 out of 5 by Great location for business event I attend an annual event at this facility and have been very satisfied with the event dedicated staff and services. A great location as well. October 27, 2013
Rated 4 out of 5 by Good features, great location, needs better front desk staff Great hotel but front desk staff, Michelle, needs to recognize members better and provide adequate service along with that member level. April 14, 2014
Rated 5 out of 5 by It's the little things I called housekeeping seeking dental floss. The head of housekeeping gave me her own personal pack. Amazing service without hesitation!! April 13, 2014
Rated 5 out of 5 by Great Hotel Great hotel, it even smells great. Attentive staff. Salawe at the front desk is the epitome of dignity and service. June 24, 2014
Rated 4 out of 5 by Beware of Parking I've paid what I thought was steep parking prices in the past however $65.00 a day parking is really sticking it to your valued customers. July 15, 2013
Rated 5 out of 5 by Location and Features The Westin is a beautiful hotel! Well maintained and very clean, comfortable rooms and excellent staff. Keep up the good work. Thank you. June 28, 2013
Rated 3 out of 5 by not ready When i did arrived in hotel to check in after 6 hours drive the room was not ready at time of checking wasi almost 45 minutes in lobby . November 19, 2013
Rated 5 out of 5 by This hotel has great views from every angle. This hotel was absolutely amazing. The decor was fabulous and luxurious. I felt comfortable and had all of my needs meet during my stay. November 11, 2012
Rated 5 out of 5 by Excellent Customer Service Very comfortable, quiet room. Big thank you to Brian Williams for going above and beyond to provide excellent customer service. May 9, 2014
Rated 5 out of 5 by Excellent Staff The staff at Westin are extremely friendly and provide excellent hospitality. July 28, 2014
Rated 5 out of 5 by Internet access Hotel stay, staff and accomodations were great. Too bad we had to pay for internet access - doesn't make sense in today's environment. February 24, 2013
Rated 5 out of 5 by Great My guests and I all appreciated your hotel. Well managed and well kept. Chicago itself a fun place. Thanks, Herbert June 6, 2014
Rated 4 out of 5 by Great location and staff Hotel is located in a great area of downtown Chicago with easy access to see lots of sites. The staff is knowledgeable and friendly. October 4, 2012
Rated 4 out of 5 by Summer Visit to Chicago Good experience. Bit disappointed that I did not get a river side room as requested when I made the reservations. June 10, 2014
Rated 3 out of 5 by dark and dingy horrible lighting in the room.cheap wallpaper and carpeting. 50 dollars for breakfast? July 17, 2014
Rated 1 out of 5 by Handicap Room I have no handicap room on my profile. The check-in person, Cameron, did not even mention the handicap room. June 19, 2014
Rated 4 out of 5 by Westin River North - Chicago Would recommend this hotel to both leisure and business travelers. One item I would have preferred is a daily newspaper delivery. August 17, 2012
Rated 5 out of 5 by Great Experience Thank you to Michelle who checked me in and was very welcoming upon arrival. She made the process seamless. Great stay overall. December 9, 2013
Rated 5 out of 5 by Aug2014 Lolapooloza Nice hotel in excellent location and friendly staff. August 5, 2014
Rated 5 out of 5 by Great Chicago Hotel This Westin on the river offers great rooms and a very good location for either North or South exploring ,dining or shopping. July 2, 2013
Rated 5 out of 5 by quality hotel everything was nice. room was comfortable, with a great view, and the staff were accommodating June 30, 2014
Rated 4 out of 5 by Hope it's better next time Could not get the room cool enough for sleeping. We're not advised about spg benefits on check in June 24, 2014
Rated 5 out of 5 by Comfortable and convenient Roomy and comfortable, and within steps of a variety of restaurants at all price levels. July 5, 2014
Rated 5 out of 5 by very nice experience Staff was very friendly and polite. Accomodations are spacious and convenient. Health facility small but quite acceptable. October 24, 2012
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