Rated 4.2 out of 5 by 309
Rated 5 out of 5 by Momof4lilchix Love this Westin!
Very nice hotel! Everyone was so helpful! I will be staying here again when we come back to the city.
Rated 5 out of 5 by halea32 Great Location/Friendly Staff
I stayed in Chicago this weekend and has a great experience at this Westin. The staff was very courteous, especially Malcolm. The hotel was very nice and had a great location for shopping, restaurants, bars, etc. I plan on staying here on my next visit.
Rated 5 out of 5 by bazer100 Great Place to stay in Chicago
Stopped off in Chicago early November for 4 nights as part of trip to USA. Chicago was the first stop on our tour and we could not have been more impressed with the Westin at River North. From the minute we arrived we were made to feel very welcome and the staff greeting us at reception were fantastic. Our room was excellent and well maintained with a great view of the river. The hotel was very centrally located and ideal for our first time visit to Chicago. It won't be the last time we go to Chicago and we will definately be staying at the Westin again.
Rated 5 out of 5 by RandiJB Great service
Our stay was really enjoyable mainly because of the hotel staff we had contact with who took such good care of us. The front dest personnel was friendly and efficient and we found the concierge, Diane S, to be really exceptional. She was always so helpful to us no matter what it was we were requesting!. Her assistance really added to the quality of our stay.
Rated 5 out of 5 by Boomalaka great wonderful staff and concierge
very helpful and quick check-in
very helpful concierge with places to go and how to get there.
Rated 5 out of 5 by mnaa4 Calm before the storm.
We stayed at the River North Westin November 16 which was the night before big storms rolled through Chicago. We had a great experience and it all started off with a wonderful welcome from Sarah. Our check in experience was exceptional and it set the tone for a great stay.
Rated 5 out of 5 by SVO5Plus You Won't Be Disappointed
My third 2013 visit to this well-operated and welcoming Chicago hotel could not have been more comfortable nor pleasant. From Front Desk to Bellmen to Housekeeping to Hosts in the Club Lounge, every individual welcomed us and never failed to ask if anything more was needed. The staff understands well that sincere respect and enthusiasm for guests has results. I will always return to this very well- situated -to-The Loop hotel for its continuing efforts to please guests.
Rated 5 out of 5 by 0719Kim Never disappointed at the Westin...
Westin River North is beautiful and so centrally located to many Chicago attractions. Everyone so pleasant and helpful. I would definitely stay here again.