Rated 3 out of 5 by Kyle Ready for update
Nice location but ready for update. Furniture in room (desk) uncomfortable compared to other westin properties. Bar was subpar and not inviting.
October 26, 2012
Rated 5 out of 5 by SPGLifetime1 No risk in staying at this hotel!
Always a pleasure to stay at this hotel when arriving late into O'Hare. I would highly recommend this hotel as a stay.
November 24, 2013
Rated 5 out of 5 by Trojan Business meeting place
Hotel is very convenient for business meetings. Easy and efficient pickup and return to airport. Meeting rooms are well maintained and staffed
June 16, 2013
Rated 5 out of 5 by peach This Hotel is huge, very nice, pool very small.
This Hotel is huge, very nice and clean, but pool and spa is not nearly big enough for the ammount of people. Staff was very nice and helpful.
August 1, 2012
Rated 4 out of 5 by Caselaw37 First TImer
First time staying at a Westin property and I must say I was very happy with the friendliness of the staff and the cleanliness of the hotel.
August 9, 2012
Rated 4 out of 5 by JDK23 close to the airport; comfortable rooms
Hotel was comfortable and conveniently located near Ohare airport. Staff was friendly
December 23, 2013
Rated 5 out of 5 by princessa51 Need restaurant
The hotel is great. Only downside for me is the restaurant. I have eaten there 3 times in the past year and each time was disappointing
December 30, 2012
Rated 5 out of 5 by Robert52 Westin O'Hare
The hotel is great but the cost of the restaurant is a bit high. It would also be nice to have an upright bike in the fitness center.
April 22, 2013
Rated 5 out of 5 by Rovema Great Customer service
All of The associates were sincerely interested in helping me And ensuring I was comfortable and well served... I really liked that
December 17, 2012
Rated 4 out of 5 by KMHC Very nice
Very nice place. Good conference space. Close to train but a little hard to get there. Very accommodating about cancelled flights.
March 6, 2013
Rated 3 out of 5 by Wooglin Non-Existent Air Conditioning & Poor Food
The air conditioning in my room was feeble and did not do a good job of cooling the room.
The food served was mediocre and bland
August 8, 2012
Rated 4 out of 5 by KZtraveler New Rooms
Great remodel. A solid Westin Property. Great Shuttle services to and from airport.
December 9, 2013
Rated 4 out of 5 by NTSINC Good hotel for conference
Enjoyed my stay at hotel while attending a conference. My only complaint is that the room service was a little expensive.
August 29, 2012
Rated 5 out of 5 by Rusty65 Friendly Staff
Hotel staff was extremely friendly, from front desk to houskeeping to wait staff in the dining room. Extremely pleased.
July 27, 2013
Rated 5 out of 5 by nyyanksgirl22 amazing time
This is my 2nd yr staying here for the vampire diaries convention and I love this hotel!! Very clean and awesome staff!
April 8, 2013
Rated 2 out of 5 by catlover1 this hotel needs better trained staff
The staff could not get our charges correct on the bill after three times of trying and the food was not a good value.
June 4, 2013
Rated 5 out of 5 by Nonie300 Another Wonderful Stay
Spent 3 days enjoying myself at the hotel. Top honors to Larry and the entire banquet facilities staff at Ohare Westin
January 9, 2013
Rated 5 out of 5 by Whit40 Great People Enjoyable Evening
Everyone we dealt with at the Hotel was friendly and attentive. They made our stay enjoyable. Couldn't ask for more
August 14, 2012
Rated 4 out of 5 by spif my stay
I enjoyed my stay at the Westin. I loved the Starbucks coffee. The atmosphere was very pleasant.
October 31, 2013
Rated 5 out of 5 by mlr8105 A first
This is the first time I have been totally satisfied on a hotel stay. Location, staff and comfort was excellent.
April 24, 2013
Rated 5 out of 5 by Shorty75 Great Hospitality
The accommodations were great!
I had problems with the special billing for the breakfast and parking package.
March 25, 2013
Rated 4 out of 5 by nichols7346 Chicago
Hotel was excellent and meeting room and space more than enough. Room was clean and bed was very comfortable.
January 7, 2013
Rated 4 out of 5 Wonderful Airport Hotel
Great hotel for airport conference. Reasonable price, lots of amenities and very quiet!!! Staff were superb.
October 29, 2012
Rated 5 out of 5 by SC01 Very clean and comfortable
Stayed in one of the newly remodeled rooms and it was fantastic with a spa like shower very comfortable bed.
January 11, 2013
Rated 5 out of 5 by depuy123 Westin in September
The bed was comfortable, the linens clean and fresh. The staff was very friendly and accomodating.
September 19, 2013
Rated 5 out of 5 by John215 Nice place to get stuck on a short night.
The staff was wonderful the room was outstanding.
For someone who lives in Hotels this is a great stay
April 30, 2013
Rated 5 out of 5 by flyingdawg ORD Location
Excellent airport location. Beautiful, large pool. Close to CTA. Great, brief one-night stay!
September 14, 2013
Rated 5 out of 5 by Mark1956 Enjoyed our stay
The hotel was clean and comforting. Enjoyed staying at The Westin. Has access to Food and Airport.
January 13, 2013
Rated 4 out of 5 by MikeHP Great customer service (7/10 - 7/11/2013)
I was in Chicago, to do some interviews. After checking in at the Westin O'hare, I got to my room, and realized my "suite" did not have a separate living room (no door between bedroom and living room space). I immediately called down, to see what other rooms were available (about 9pm on a Wednesday night). I was immediately assured that they would see what was available, and they quickly found a sutiable room...however it needed to be cleaned. This was well after housekeeping went home, but they had me in my new room in about an hour. Major kudos to Nadine, as well as Kelley from the front desk, and Maria in Service Express, for understanding my situation, and coordinating a quick solution. Additionally, I had the pleasure of having breakfast and lunch in the Benchmark restaurant. I say "pleasure", as the food was very good. However, it was the friendly service and "on point" recommendations by our server, Maria, which made the experience. She always had a smile, checked in often but not too much, and just had the attitude of someone committed to providing great service, and making sure everyone she came in contact with, had a better day. Thanks to all who made my short stay remarkable.
July 16, 2013
Rated 5 out of 5 by FMVF22 The hotel was very comfortable and welcoming
Great hotel and location. Room was very comfortable. Appreciated the complimentary self park.
January 14, 2013