Rated 4 out of 5 Nice spaces, nice rooms
The lobby area is very pretty, lots of nooks to sit and talk. Not so happy with wi-fi access, spotty in lobby and expensive in the room.
October 27, 2014
Rated 3 out of 5 by Pauline2014 My experience
I actually was looking forward to my night at Westin as I had previously been on overnight at this particular location, best room, service, etc 1st time. Not this time. Customer service lacking, flight crew had to wait on long line to check in, room had been smoked in requested another room, waited for 15 minutes before someone brought me new key...very disappointed.
October 24, 2014
Rated 5 out of 5 by jiggy1955 A smooth trip
A very pleasant motel. Courteous staff and quiet, comfortable room
October 22, 2014
Rated 4 out of 5 by BusTravelCA Perfect for meetings by the airport
Had meetings in various hotels around but this facility is far better than the other. The quality of the rooms and the catering is higher and the rooms are very comfortable. We are changing to meet here regularly now.
October 19, 2014
Rated 5 out of 5 by Sandie1217 Great hotel
Great looking airport property-perfect for Chicago area. Renovation looks great.
October 16, 2014
Rated 5 out of 5 by Vermont2014 Perfect Entry to Chicago
I arrived at O'Hare late at night so chose to stay at this Westin since it was near the airport. Good choice. The wait for the shuttle to the hotel was short and it only took about 5 minutes to get to the hotel. The room was very clean and comfortable. The restaurant offered a nice breakfast buffet, and the staff were friendly and efficient. I used the fitness room and pool and have one suggestion for improvement. The shower area is very small and it would be nice to have a shelf in the shower for personal items and even some small lockers. That said, the area was clean and everything worked as it should. Overall, a great short stay.
September 22, 2014
Rated 5 out of 5 by Claret This is an excellent airport hotel
Everything and more than expected of an airport hotel. The staff could not have been more helpful and responsive.
September 29, 2014
Rated 5 out of 5 by SeattleSandy I would recommend this hotel
I would recommend this hotel for a number of reasons. Our particular flight arrived late in the evening, so we wanted a hotel close to the airport and with access to downtown the next day. We found the shuttle from O'hare to the hotel convenient as well as the access to the Blue Line to downtown Chicago. Also, the room had well-thought-out features. For example, there were outlets in the bed-side lamps for recharging cell phones, etc. Also, the bed was extremely comfortable and the pillows were not so large that I woke up with a kink in my neck. We also found the staff in the lounge to be very friendly and accomodating. And, lastly, the room rate was reasonable.
September 8, 2014