Rated 5 out of 5 by Sandie1217 Great hotel
Great looking airport property-perfect for Chicago area. Renovation looks great.
October 16, 2014
Rated 5 out of 5 by Vermont2014 Perfect Entry to Chicago
I arrived at O'Hare late at night so chose to stay at this Westin since it was near the airport. Good choice. The wait for the shuttle to the hotel was short and it only took about 5 minutes to get to the hotel. The room was very clean and comfortable. The restaurant offered a nice breakfast buffet, and the staff were friendly and efficient. I used the fitness room and pool and have one suggestion for improvement. The shower area is very small and it would be nice to have a shelf in the shower for personal items and even some small lockers. That said, the area was clean and everything worked as it should. Overall, a great short stay.
September 22, 2014
Rated 5 out of 5 by Claret This is an excellent airport hotel
Everything and more than expected of an airport hotel. The staff could not have been more helpful and responsive.
September 29, 2014
Rated 5 out of 5 by Redg I was treated like a Star!!!:)
I stayed over the weekend on 9/20/2014 with my family. And I must say, kudos to the front desk staff, room service, bell service and most specially Housekeeping for making our stay enjoyable. When we checked-in around 3:30pm, the front desk agent was super friendly and welcoming. She and the bellman took care of providing a wheel chair help for my mother. It made a big difference to feel you are taken cared of by the staff. We ordered room service, and the staff were very courteous in attending to our needs. When we came to our room, the room was immaculately clean and the housekeeping staff was very helpful attending to our requests. We requested a extra bed and they quickly responded to my request. We went our for dinner, and they made sure our room is made up and refreshed. Kudos to you guys!!! We will definitely come back!
September 22, 2014
Rated 5 out of 5 by SeattleSandy I would recommend this hotel
I would recommend this hotel for a number of reasons. Our particular flight arrived late in the evening, so we wanted a hotel close to the airport and with access to downtown the next day. We found the shuttle from O'hare to the hotel convenient as well as the access to the Blue Line to downtown Chicago. Also, the room had well-thought-out features. For example, there were outlets in the bed-side lamps for recharging cell phones, etc. Also, the bed was extremely comfortable and the pillows were not so large that I woke up with a kink in my neck. We also found the staff in the lounge to be very friendly and accomodating. And, lastly, the room rate was reasonable.
September 8, 2014
Rated 5 out of 5 by Fox39 Hotel is modern, clean and convenient
Overall a very good facility.
September 22, 2014
Rated 5 out of 5 by lolib Great location
Great staff and easy to and from the airport.
September 21, 2014
Rated 4 out of 5 by CarsonBeckett Excellent Hotel
I stayed at the Westin for a convention and had absolutely no trouble getting to sleep despite the proximity to the airport. The room was clean and comfortable, though I found the lack of overhead lighting in the main area made the room a bit under lit with only a handful of lamps to provide illumination.
My only complaint with the service is the lack of a door hanger to request housekeeping, as I had to go to the front desk after the second night to request housekeeping, after which there were no issues.
I will be returning to the Westin for future events and I would definitely recommend the hotel for others who are in the area for similar events.
August 31, 2014