Rated 4 out of 5 by MXK1964 3rd stay at Westin
Very nice hotel, good services, and excellent location, at a reasonable price. Clean, nice facilities and good options for eating inside the hotel or a short walk around the hotel. Would stay there again!
July 8, 2014
Rated 5 out of 5 by Fran0502 Great stay as always
Everytime I come to Chicago, I stay at the Westin Ohare. Always a great stay!
July 8, 2014
Rated 5 out of 5 by MrsReed2011 Great Airport Hotel
Excellent hotel, close to airport with very easy shuttle service. Will definitely stay here again.
Park and fly was also very easy.
July 7, 2014
Rated 4 out of 5 by Jrhd4u Misleading Info
I called and made my reservation for a business trip with the SPG desk. They told me there would be a shuttle serice available for my Wife while I was in meetings. There was not. The only shuttle they have is to the airport. The other issue I had was with the Concierge not being available during the day. Multiple times myself or my wife went to ask questions and there was no one there. The hotel itself was nice and clean.
July 3, 2014
Rated 4 out of 5 by IraL Excellent food
Very nice staff, great food, clean and comfortable.
July 4, 2014
Rated 4 out of 5 by raran9989 Good hotel - staff improving - big feel still
I ended up arriving late to the hotel and my suite had been given away but the following day Sue sent me a letter apologizing for the mix up. In all, a good hotel. Chrissy Neri has been great - she stayed around one night to have a quick dinner with my project team and it was great to get to know her. She has also helped us with reservations. The one thing with the hotel is that it is large and you don't get the welcome home feel from all the streamlined processes and quickly learning staff. Somehow it all needs to feel personal and not that your just a # in the large hotel
June 27, 2014
Rated 4 out of 5 by MIMI3 NO TOOTHPASTE!!!
I reserved three rooms which we were overall satisfied with. Everything was good until we woke up the next morning and found that we didn't have toothpaste and when we called to the front desk and asked the cleaning lady we were told that you didn't have any either!!!! That totally ruined the whole experience!!!!! Please keep on hand extra toothpaste, toothbrushes, shower caps and a few other small items that guests may have forgotten to bring from home!!!!
June 30, 2014
Rated 3 out of 5 by chatty Parking
The food service, desk , cleaning services weregreat. But,, we had problems nearly every time we went in our out of the parking lot swipecard not working. Also,,the greet/valet guys could see the line of people who couldn't get out of the parking lot bud didnt help until someone would ask them to assst. poor service.
June 30, 2014