Rated 2 out of 5 by catlover1 this hotel needs better trained staff
The staff could not get our charges correct on the bill after three times of trying and the food was not a good value.
June 4, 2013
Rated 5 out of 5 by Nonie300 Another Wonderful Stay
Spent 3 days enjoying myself at the hotel. Top honors to Larry and the entire banquet facilities staff at Ohare Westin
January 9, 2013
Rated 4 out of 5 by obr1969 hotel is very close to airport and freeway
easy check in
February 5, 2014
Rated 4 out of 5 by JDK23 close to the airport; comfortable rooms
Hotel was comfortable and conveniently located near Ohare airport. Staff was friendly
December 23, 2013
Rated 5 out of 5 by Whit40 Great People Enjoyable Evening
Everyone we dealt with at the Hotel was friendly and attentive. They made our stay enjoyable. Couldn't ask for more
August 14, 2012
Rated 5 out of 5 by mlr8105 A first
This is the first time I have been totally satisfied on a hotel stay. Location, staff and comfort was excellent.
April 24, 2013
Rated 4 out of 5 by nichols7346 Chicago
Hotel was excellent and meeting room and space more than enough. Room was clean and bed was very comfortable.
January 7, 2013
Rated 5 out of 5 by Shorty75 Great Hospitality
The accommodations were great!
I had problems with the special billing for the breakfast and parking package.
March 25, 2013
Rated 5 out of 5 by SC01 Very clean and comfortable
Stayed in one of the newly remodeled rooms and it was fantastic with a spa like shower very comfortable bed.
January 11, 2013
Rated 4 out of 5 Wonderful Airport Hotel
Great hotel for airport conference. Reasonable price, lots of amenities and very quiet!!! Staff were superb.
October 29, 2012
Rated 4 out of 5 by KZtraveler New Rooms
Great remodel. A solid Westin Property. Great Shuttle services to and from airport.
December 9, 2013
Rated 4 out of 5 by spif my stay
I enjoyed my stay at the Westin. I loved the Starbucks coffee. The atmosphere was very pleasant.
October 31, 2013
Rated 5 out of 5 by John215 Nice place to get stuck on a short night.
The staff was wonderful the room was outstanding.
For someone who lives in Hotels this is a great stay
April 30, 2013
Rated 5 out of 5 by depuy123 Westin in September
The bed was comfortable, the linens clean and fresh. The staff was very friendly and accomodating.
September 19, 2013
Rated 5 out of 5 by Mark1956 Enjoyed our stay
The hotel was clean and comforting. Enjoyed staying at The Westin. Has access to Food and Airport.
January 13, 2013
Rated 5 out of 5 by flyingdawg ORD Location
Excellent airport location. Beautiful, large pool. Close to CTA. Great, brief one-night stay!
September 14, 2013
Rated 4 out of 5 by MikeHP Great customer service (7/10 - 7/11/2013)
I was in Chicago, to do some interviews. After checking in at the Westin O'hare, I got to my room, and realized my "suite" did not have a separate living room (no door between bedroom and living room space). I immediately called down, to see what other rooms were available (about 9pm on a Wednesday night). I was immediately assured that they would see what was available, and they quickly found a sutiable room...however it needed to be cleaned. This was well after housekeeping went home, but they had me in my new room in about an hour. Major kudos to Nadine, as well as Kelley from the front desk, and Maria in Service Express, for understanding my situation, and coordinating a quick solution. Additionally, I had the pleasure of having breakfast and lunch in the Benchmark restaurant. I say "pleasure", as the food was very good. However, it was the friendly service and "on point" recommendations by our server, Maria, which made the experience. She always had a smile, checked in often but not too much, and just had the attitude of someone committed to providing great service, and making sure everyone she came in contact with, had a better day. Thanks to all who made my short stay remarkable.
July 16, 2013
Rated 5 out of 5 by FMVF22 The hotel was very comfortable and welcoming
Great hotel and location. Room was very comfortable. Appreciated the complimentary self park.
January 14, 2013
Rated 4 out of 5 by neal1 Memorial Weekend Stay
Your restuarant and bar need to be open later, especially when you have events at the hotel.
May 28, 2013
Rated 5 out of 5 by Lat66 Room was very nice and comfortable.
The room met my expectations and more.
Very nice hotel and would stay there again.
September 16, 2013
Rated 5 out of 5 by JOBTRV Very nice!
Meet all of my needs and then some. Great location, nice size rooms and very clean.
December 10, 2012
Rated 4 out of 5 by DavePe Comfortable room-but rest of hotel needs a renovation
The room was comfortable, but the lobby, resturant, etc, needs to be refurbished.
December 25, 2012
Rated 5 out of 5 by Didi Recent Stay at the Westin O'Hare
Hotel has a nice atmosphere, is comfortable and met all of my travel needs.
October 7, 2013
Rated 5 out of 5 by Nannytfl Westin O'Hare Chicago
The hotel was clean. The restraurant food was amazing. Staff were friendly.
September 29, 2013
Rated 4 out of 5 by bomac57 Well done
Pleasant stay, conveniently located, nice staff members, consistent experience.
November 5, 2012
Rated 4 out of 5 by Johndoh Good Busines Hotel
This was a quick overnight, nice clean facilites, easy access to the airport.
December 17, 2012
Rated 4 out of 5 by awh3196 A Great Hotel
The hotel was great and the staff took good care of us could not ask any more
August 15, 2012
Rated 5 out of 5 by CG1964 Great Location for trip
Clean hotel with a great location and all emenities i needed for my trip!!
September 4, 2012
Rated 1 out of 5 by Sher95 Dump
This hotel is run down and dirty. Does not live up to your brand at all
December 23, 2012
Rated 3 out of 5 by ADVJulie This hotel has great staff!
The staff is unmatched but the facility is in need of a refresh badly.
October 23, 2012