Rated 5 out of 5 by ToniCTravelAmeniti1 Best hotel overall in Rosemont - Ohare area
This is in my opinion the best hotel in Rosemont/O'hare area.
The property has a special Westin vibe. The location is absolutely great; it is accessible from everywhere. The property is well kept and very stylish. Rooms are decently large and well decorated. Food is plentiful in the area. Diverse activities in the area are abounding and it is a stroll to downtown if you time traffic.
Rosemont now offers many great restaurants and a destination shopping center. There are conferences all the time and sometimes it could be crowded.
This hotel stands out and it is surprisingly affordable for the quality.
I had two rooms and as a platinum member I got suite upgrades for both easily.
I will use this property more in the future.
Benchmark Food at a Benchmark Hotel. This is a cozy restaurant. Very stylish and clean. Food is decent. The whole experience is benchmark.
December 17, 2014
Rated 4 out of 5 by wigstheome Nice Westin Stay
Checked in on a late Tuesday evening. Self-parked in the back of the hotel. Check-in was quick with no wait, and as a Platinum, was given room 740, an Executive Suite. The suite was spacious and very comfortable, and well insulated from airport noise. I grabbed a quick bite at Benchmark Gastropub in the lobby, which was just okay and nothing more. Breakfast the following morning was better, and having a Starbucks in the lobby an additional positive. Check-out was simple and quick. Very nice stay, all in all.
December 19, 2014
Rated 4 out of 5 by AM1436 Nice hotel, but...
The Westin O'Hare is a nice hotel with well-maintained rooms and public areas. However, unlike any other hotel I've stayed at near O'Hare, the hotel charges $25 per night for overnight parking - a fee that is not explicitly stated anywhere on the hotel's website.
December 8, 2014
Rated 1 out of 5 by travelerx Once great - but on a downhill slide.
I travel for a living and Platinum-level on SPG (just for context). This hotel was once a very nice place to stay. But things have changed. Dirty towels, horrible in-room dining, clueless staff - all things one doesn't want to run into while trying to conduct business on the road. Maybe the new complex on Bryn Mawr is drawing too many patrons away from this hotel. I asked the taxi driver about the hotel to see if my displeasure was unique. He confirmed the hotel can't keep staff and that guests seem to be unsatisfied with their stay much like I was. Don't stay here unless you have to or you're prepared for a lackluster Westin experience.
November 12, 2012
Rated 4 out of 5 by wigstheome Very Nice Stay
Checked in on a Monday evening. Front desk was engaging and helpful, and I was upgraded to a suite (1116). The suite was well designed, comfortable, and in excellent condition. Went down to Benchmark for a bite to eat, and service was very good; food quality was decent, although the salad was much better than the flatbread. After a great night's sleep, a correct and final bill was emailed to my preferred account. Worth noting if you haven't stayed here in a while, the room renovations were well done. Solid stay.
May 8, 2014
Rated 5 out of 5 by wtiggerr58 37th Wedding Anniversary
We had wanted to go out of town but not sure if the weather would cooperate so we made plans to stay close to home! Westin offered a great price within our budget. The hotel is beautiful and the rooms are great. One day we had breakfast at The Benchmark and very attentive waitress. The next day we ate breakfast in our room, it came quickly and was delicious. Upon our arrival we received champagne, strawberries, crackers and cheese....we might have to give Westin a visit before our next anniversary .....awesome staff
January 22, 2013
Rated 5 out of 5 by Devo22 worked very well for the aquatic conference. I have come here several times for this conference and love it.
The facilities work very well for the aquatic conference. I have come several times and always enjoy my stay.
November 17, 2014
Rated 5 out of 5 by PennyIN What a great place to stay before you fly out
We always stay here the night before we fly out!!! Always feel rested even at 4:00 a.m. My husband accidently left his cell phone in our room, realized it after we had been thru security at O'Hare. We called Westin and they sent security up to check if the phone was there and they called us back and told us they had the phone and would hold onto it until we returned from our vacation. Upon returning we went to the front desk and they called security and they returned his cell phone!!!! No worries!!!!!
December 27, 2011