Rated 3.9 out of 5 by 531
Rated 5 out of 5 by Rysox Loved this!
I love staying in Westin's. I travel to different conventions and every time I stay at a Westin (or other Starwood Property). The hotel is a bit of a walk and a few minutes away from the convention center but still convenient.
May 29, 2016
Rated 4 out of 5 by MF2016 Marks Stay
Highly recommend! Great property.
May 12, 2016
Rated 4 out of 5 by April2016 Making up for a false start
We checked into a room that had not been cleaned properly. While the linens were evidently fresh, the bathroom floor was visibly dirty, the toilet had not been cleaned and the seat was wet (gross!).
We called the front desk and they immediately rebooked us in a room across the hall, comped the parking fee and later sent a plate of fresh fruit.
The concierge (Denise) was awesome when we checked in and later when we went down to make dinner reservations. She was helpful, personable and took care of making our reservations.
April 11, 2016
Rated 4 out of 5 by mpol Nice as airport hotels go
This is one of the better airport hotels in the US. I'd even go so far to say that the inside doesn't even feel like an airport hotel. Nice lobby and rooms. And a decent bar. You dont want to spend more than 1 or 2 nights here, but it's great for that.
April 1, 2016
Rated 5 out of 5 by AttorneyTim Airport Hotel
Nice location in an office park area...McDonalds next door...nice property...staff and front desk was very helpful...Joseph gave me a nice quiet room upgrade...can't go wrong with this property near the airport and convention center
March 30, 2016
Rated 5 out of 5 by FinanceGuy A pleasant surprise
I have low expectations or North American Airport hotels these days. But this Westin was wonderful. Modern, well maintained rooms, truly fantastic staff in all departments that I had contact with and surprisingly good food in The Benchmark pub/lounge.
March 18, 2016
Rated 5 out of 5 by DCat Snowed In but Taken Care Of
Business trip took a detour with the snowstorm, but Alex at the front desk was helpful extending my stay. Thank you!
February 27, 2016
Rated 2 out of 5 by JaredL817 Excessive Noise
It was apparently a salsa dancing convention at the Westin O'Hare hotel the night I stayed. I was up all night due to partying and excessive noise on my hallway. I was told in the morning that every floor had noise complaints and certain offenders were kicked out. A rare unsatisfactory experience at a Starwood hotel.
February 27, 2016