Rated 5 out of 5 by SeattleSandy I would recommend this hotel
I would recommend this hotel for a number of reasons. Our particular flight arrived late in the evening, so we wanted a hotel close to the airport and with access to downtown the next day. We found the shuttle from O'hare to the hotel convenient as well as the access to the Blue Line to downtown Chicago. Also, the room had well-thought-out features. For example, there were outlets in the bed-side lamps for recharging cell phones, etc. Also, the bed was extremely comfortable and the pillows were not so large that I woke up with a kink in my neck. We also found the staff in the lounge to be very friendly and accomodating. And, lastly, the room rate was reasonable.
September 8, 2014
Rated 4 out of 5 by VeraLC This hotel is very customer friendly
We had and issue with our bath room for 3 days, but Manager David Vergate correct
September 12, 2014
Rated 4 out of 5 by CarsonBeckett Excellent Hotel
I stayed at the Westin for a convention and had absolutely no trouble getting to sleep despite the proximity to the airport. The room was clean and comfortable, though I found the lack of overhead lighting in the main area made the room a bit under lit with only a handful of lamps to provide illumination.
My only complaint with the service is the lack of a door hanger to request housekeeping, as I had to go to the front desk after the second night to request housekeeping, after which there were no issues.
I will be returning to the Westin for future events and I would definitely recommend the hotel for others who are in the area for similar events.
August 31, 2014
Rated 4 out of 5 by Trav38 Business Travel
I stay here frequently because it is a clean, upscale business hotel and most of all the staff treats me like family. Sue, Maria, and Kelly are all class acts when making sure I am always at home even when away from home. The only small complaint I would ever bring up is that the Starbucks in the hotel closes at 6:30pm. It would be great and convenient if it was open until 9pm at least.
September 4, 2014
Rated 5 out of 5 by chimpanshane awesome awesome
this is one of the cleanest hotel ive been to..very relaxing and the staffs are very accomodating..food was great..and i also enjoying a complimentary wifi..and in the morning i love to workout first before i start my everyday routine..they have a 24 hour gym and swimming pool that really fits to make you energized the whole day..there's one thing i just want to complain about..hope they have a shuttles that we can ride to explore all of the nicest place in rosemont..they have a shuttle but the route is only on Ohare Airport..overall this hotel was awesome.. id give 9.5 ratings.,
August 28, 2014
Rated 5 out of 5 by Matthew20017 Too Short, But An excellent Stay
The facilities, hospitality, and service at the Westin Hotel were outstanding and I look forward to returning for a longer period of time! I loved the shower head - thank you for offering the flexibility of overhead and/or handheld!
September 2, 2014
Rated 5 out of 5 by Anne59 Anne59
Outstanding service. Always very clean and comfortable.
September 2, 2014
Rated 5 out of 5 by Beekman Keeps Improving
The hotel has undergone a recent remodeling, and it now has a fresh, new look. It is my consistent choice when staying near O'Hare, and I have stayed here for years. I am pleased that there are still some familiar faces here whom I have come to know over time. Great choice at the airport.
August 30, 2014