奥黑尔威斯汀酒店

  • 美国
  • 伊利诺伊州,
  • 罗斯蒙特
  • 北河路 6100 号
  • 邮政编码 60018
  • 地图

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Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 3.8 out of 5 by 389 reviewers.
Rated 4 out of 5 by Misleading Info I called and made my reservation for a business trip with the SPG desk. They told me there would be a shuttle serice available for my Wife while I was in meetings. There was not. The only shuttle they have is to the airport. The other issue I had was with the Concierge not being available during the day. Multiple times myself or my wife went to ask questions and there was no one there. The hotel itself was nice and clean. July 3, 2014
Rated 4 out of 5 by Excellent food Very nice staff, great food, clean and comfortable. July 4, 2014
Rated 4 out of 5 by Good hotel - staff improving - big feel still I ended up arriving late to the hotel and my suite had been given away but the following day Sue sent me a letter apologizing for the mix up. In all, a good hotel. Chrissy Neri has been great - she stayed around one night to have a quick dinner with my project team and it was great to get to know her. She has also helped us with reservations. The one thing with the hotel is that it is large and you don't get the welcome home feel from all the streamlined processes and quickly learning staff. Somehow it all needs to feel personal and not that your just a # in the large hotel June 27, 2014
Rated 4 out of 5 by NO TOOTHPASTE!!! I reserved three rooms which we were overall satisfied with. Everything was good until we woke up the next morning and found that we didn't have toothpaste and when we called to the front desk and asked the cleaning lady we were told that you didn't have any either!!!! That totally ruined the whole experience!!!!! Please keep on hand extra toothpaste, toothbrushes, shower caps and a few other small items that guests may have forgotten to bring from home!!!! June 30, 2014
Rated 3 out of 5 by Parking The food service, desk , cleaning services weregreat. But,, we had problems nearly every time we went in our out of the parking lot swipecard not working. Also,,the greet/valet guys could see the line of people who couldn't get out of the parking lot bud didnt help until someone would ask them to assst. poor service. June 30, 2014
Rated 4 out of 5 by Staff is GREAT The staff really went out of their way to make sure all needs were met, and concerns addressed. Also very conveniently located to the best deep dish pizza Giordanos June 30, 2014
Rated 5 out of 5 by Excellent response times The staff was extremely customer-focused and responded quickly to our requests which helped to make the event a great deal more comfortable for our guests. June 30, 2014
Rated 5 out of 5 by Very Inviting Hotel The Westin is a very elegant , comfortable and relaxing hotel. Staff are very friendly and helpful. We had a situation and the manager was wonderful with assisting us. June 27, 2014
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