The Westin Indianapolis

  • 50 South Capitol Ave.
  • Indianapolis,
  • Indiana
  • 46204
  • USA
  • Landkarte

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Informationen zu Zustellbetten und/oder Aufschlägen für weitere Personen finden Sie in den Zimmerbedingungen und Details.

Altersrichtlinien

Gäste müssen mindestens 21 Jahre alt sein, um im Hotel einchecken zu können.

Rated 3.9 out of 5 by 228 reviewers.
Rated 2 out of 5 by Excellent location Wonderful view, great shower, excellent location to convention facilities, aging facility, toilet did not flush properly, bathroom sink leaked, room service was poor, overcharged at checkout. We stayed five days and would NOT return. June 25, 2013
Rated 5 out of 5 by Always Great The hotel never fails to meet expectations. June 14, 2014
Rated 4 out of 5 by Personal Touch Received a welcome email from Front Office Manager which was a nice touch. Clean comfy room with great views. Facilities were wonderful and the staff was very helpful in suggestions to eat... Thanks, Griffin SPG Platinum September 15, 2013
Rated 5 out of 5 by Hotel staff was very attentive Everybody was very pleasant and willing to help with any questions or details. Very clean and comfortable room. Great location, center of everything. April 28, 2014
Rated 1 out of 5 by Would not visit I have been back from my for two days and have called three times asking for a copy of my charges. The hotel must not have email since they cannot seem to send my charges to me. March 30, 2014
Rated 5 out of 5 by This hotel is wonderful Best hotel we ever stayed June 3, 2014
Rated 1 out of 5 by Disappointed First stay was not a good one. Didn't appreciate sleeping on a mattress with no linen. Called for linen never got it. Very disappointing From this experience I can't say I would recommend September 15, 2013
Rated 5 out of 5 by Awesome experience This was a great stay for me as I stay at the Westin for a full week. Centrally located and the staff was very helpful, especially Ed at the front desk. April 3, 2014
Rated 5 out of 5 by Room Fan The fan in my room ran and shut down too frequently, which interrupted my sleep. I was unable to set on a constant run mode. April 25, 2014
Rated 5 out of 5 by Friendly surroundings and staff Good experience. Hotel in great shape after re-do---staff very friendly and courteous--has been a good experience every time I've stayed. April 7, 2014
Rated 5 out of 5 by Great Hotel and Staff Stayed here for my 40th. The staff was alerted to this and I received presidential treatment. It was awesome. Hotel was clean and staff was great. March 17, 2014
Rated 5 out of 5 by Great place to stay The room and accommodations were delightful. Downtown Indianapolis is beautiful. May 9, 2014
Rated 4 out of 5 by my review Great work desk and chair, internet expensive but responsive when it works. Bed a bit too soft. Fragrance of soap and shampoo a bit off-putting March 17, 2014
Rated 2 out of 5 by Not a Great Hotel You have to pay for parking either valet or public parking garage a block away. Room bathroom was disgusting. However most of the staff is very courteous and helpful. July 6, 2013
Rated 4 out of 5 by Hotel conveniently located. I had a conference at the convention center and this hotel was idea of getting back and forth - close and convenient and a great restaurant. March 17, 2014
Rated 4 out of 5 by great location staff was great and bedding was comfortable May 16, 2014
Rated 1 out of 5 by Construction work through night time There was construction work going on through the night time and it was very disturbing for the guests to sleep. Also the hotel and room was not clean. December 12, 2013
Rated 5 out of 5 by Perfect location Great spot. Right on the start line! May 17, 2014
Rated 5 out of 5 by great clean rooms Great frindly people, clean rooms, the staff is always friendly and helpfull. April 28, 2014
Rated 3 out of 5 by Tired old hotel How can you have non dairy creamer in this room ? Every Westin does offer half and half. Room service did bring milk but then I have to tip $2. October 5, 2013
Rated 5 out of 5 by Great Stay The room and service were great as always. May 10, 2014
Rated 4 out of 5 by This hotel staff cares. I appreciate a team who cares. This was true of my stay. All of us need to unleash our passion for serving others. March 20, 2014
Rated 3 out of 5 by Tired This hotel was once great, however it is badly in need of a refresh. Simple things like having electric plugs on the desktop are missing. December 8, 2013
Rated 4 out of 5 by Conference Goer One of the best hotel experiences I have had in a long while. I would recommend this place to anyone! April 3, 2014
Rated 4 out of 5 by Service was good but noise woke me up! Room was good. Staff was great. Shula's steakhouse was excellent as usual. Walls seemed to be very thin. Heard neighbors getting up at 5am. April 9, 2013
Rated 5 out of 5 by Excellent Customer Service Everyone at this hotel was extremely courteous and friendly. They could not have made us feel more welcome. March 23, 2014
Rated 5 out of 5 by Great Hotel The hotel, staff and upgrades are Fantastic. May 6, 2014
Rated 4 out of 5 by Good Option for Downtown If you're a Starwood member, this is a good option for downtown. Great location. Yes, facility could use a little TLC, but still fine. April 7, 2013
Rated 2 out of 5 by AC Issues I stayed July 6th and 7th in SPG King Suite 709 and the Bedroom AC was not up to the task of keeping the BR cool. When I first went to the room the BR AC was not cooling at all and after a half hour of waiting for the compressor to come on, which it didn't, I called the Front Desk to report the issue. I waited an hour and no one ever showed up we decided to go to dinner. We came back a few hours later and the AC was still not working. I called back down to the desk and reported the issue again and waited about an hour again no one showed up. I had to go into the BR and noticed the AC was cooling so I called back to the Front Desk to let them know it was working. Sometime during the course of the night the AC quit working again and I woke up in the middle of the night the bed and I were soaked with sweat. I changed clothes and went back to bed after finding a small dry spot to sleep. The next morning I went to the Front Desk to report the problem and was told it would be taken care of, they did provide some compensation, so we went to breakfast only to return to the room to find the bed made but still no AC. So I made my 4th or 5th call/trip to the Front Desk for the same issue to report the problem still wasn't fixed. About an hour later the 1st person showed up to my room that I saw to fix the issue. The AC worked great all day until, you guessed it, that night. For the 2nd night in a row I had wake up drenched in sweat, change clothes and find another dry spot to sleep. I went to the Front Desk again to report the issue again and was told that they couldn't compensate me again even though they never fixed the issue but offered me SPG points. I told the Front Desk person why would I want points for a hotel brand that I wouldn't be staying in again. All I got was a blank look. My girlfriend has been staying here for years for work and has told me that this is not the norm and we plan on coming back to Indy in Aug and has convinced me to give it one more try. July 9, 2014
Rated 1 out of 5 by TERRIBLE HOTEL FOR WESTIN Horrible hotel, small bathrooms, no hotel bar ( located in Shula's) customer service was bad. Stay away, lots of other options May 20, 2013
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