Rated 3 out of 5 by Gonzo1999 Not bad for a conference, but...
The hotel is fine, nothing really memorable about it though. The staff is very accommodating, except for one big exception. After checking out I realized that I forgot my Ray Ban sunglasses in my room. I got a key to go back to retrieve them. When I entered the room I saw that the cleaning staff had turned over my room. Went to the cleaning cart on my floor and asked the staff if they had seen my sunglasses in room 821. The answer was they had and they threw them away. This really disappoints me. Why would they do that?
April 17, 2014
Rated 5 out of 5 by RobertChicago Remodeled and Spacious Room
I have stayed at this Westin a few times over the years. This last time it was clear that rooms had been renovated. That first fresh smell of new carpet when you walk in the room is met by all of the other pleasures of a new room, including bathroom. The room was incredibly spacious. While the desk in the main room was awkwardly facing the corner with the TV/bureau behind you, I actually liked it that way. There was a second desk, which was in a completely separate section (separated by the bathroom) of the room (Room was 1540) in a roomy, closet and dressing area. Bathroom was large (no tub which I didn't need) with open shower. The room may have been accessible, as there was a seat in the shower, although it still had the rain shower setup and hand tools as well. The bench is probably very nice for women shaving their legs.
April 17, 2014
Rated 5 out of 5 by John129 Great Location
Resteraunts and activities.
April 17, 2014
Rated 5 out of 5 by Baysidetenor Best Location in Indy
Most people travelling to Indianapolis are either attending a conference, or a game. The Westin Indianapolis is ideally situated for both events. The convention centre is almost part of the hotel itself, joined by a skywalk. Lucas Oil is 2 blocks away.
Shula's food (particularly the steaks obviously) is phenomenal. Staff are excellent throughout, particularly front office manager Nicholas Prewitt, who made our stay extra special. Thank you so much!
April 12, 2014
Rated 5 out of 5 by MHIndy Great hotel
My wife and I had a night out - w/o kids - and stayed at the Indy Westin. The staff was very nice and attended to any of our questions. The Indy westin is a great hotel.
Nicholas at the front desk took extra care of us and we sincerely appreciated it.
The hotel has been renovated and it looks very nice. The room was great - new, clean and spacious. The location of the hotel was perfect - able to walk to the mall, quick cab ride to Mass Ave, etc
We will definitely be back! Hopefully sooner rather than later.
March 10, 2014
Rated 5 out of 5 by drmoulton Great place to stay downtown
The family was really comfortable and enjoyed our stay.
April 10, 2014
Rated 4 out of 5 by ARG1 Much Improved
Not sure how many floors have received the upgrade, but the room I was in was much improved from previous stays. I can easily see the investment they have made to bring, what was once a poor example of a Westin, this hotel up to par.
April 9, 2014
Rated 5 out of 5 by smengi2 Friendly surroundings and staff
Good experience. Hotel in great shape after re-do---staff very friendly and courteous--has been a good experience every time I've stayed.
April 7, 2014