The Westin Indianapolis

  • 50 South Capitol Ave.
  • Indianapolis,
  • Indiana
  • 46204
  • États-Unis
  • Carte

Chambres et tarifs

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Enfants/chambre

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Politique relative à l’âge requis

Seuls les hôtes âgés d'au moins 21 ans peuvent s'enregistrer à l'hôtel.

Rated 3.8 out of 5 by 170 reviewers.
Rated 5 out of 5 by Truly enjoyed my stay! My reason for being at the Westin Indianapolis was for a conference related to my work. But, my stay in the hotel exceeded my expectations. The helpful and courteous staff assisted with check-in and parking the car and happily answered questions that I had. Each encounter with a staff member made me fell extremely welcomed. I look forward to the next opportunity to stay at the Westin, in Indianapolis. July 25, 2014
Rated 5 out of 5 by Comfortable hotel with great guest service Wonderfully comfortable beds, and pleasant room. Conference facilities and food very good. July 24, 2014
Rated 3 out of 5 by Service and Cleanliness needs improvement Upon arrival in my room (late in the eve) I opened the mini bar. It had not been restocked and was 3/4 empty. The hotel was very nice to bring me complimentary snacks. However, even knowing the mini bar needed refilling and after my request, they did not refill the mini bar during my stay. Again, the staff was very nice, it just didn't seem to be a priority to keep the mini bar stocked. I also don't like the rain shower hands and hand-held shower accessory. If you don't want to get your hair wet you have to use the accessory, which makes for an awful shower. July 25, 2014
Rated 5 out of 5 by Nice experience The facilities are wonderful, especially the workout room and pool-top notch! The staff was friendly, accommodating and a pleasure to speak with. My tv remote didn't work and when I tried to call the front desk about it, my phone also wasn't working. I was with a business conference and I was really the only one who had that experience. Although, several people did comment about difficulties with the tv and remote. Everything was clean and tidy. I didn't really sleep well in those beds, however I am also the only person who had that experience. The shower was amazing! Will visit again! July 24, 2014
Rated 4 out of 5 Hot night in the City Room and location was wonderful, unfortunately the AC was not working properly. At night it was 75 degrees, not horrible but after going out for breakfast it was 81 degrees in the room, unacceptable. July 27, 2014
Rated 2 out of 5 by decent hotel but construction is poor so you hear corridor noise and weak gym as well You need to engineer your hotels so that whenyou are in your room the windows block all outside noise, and the doors and walls block all noise from guests in the hall. In addition, the gym is weak and lacks adequately heavy dumb bells and free -weight equipment. Big disappointment that they didn't ask people who actually work out what equipment should be included. July 25, 2014
Rated 3 out of 5 by Housekeeping needs improvement The hotel and meeting facilities are nice, and the location is great. However, the housekeeping was not stellar. Dirty glasses were not taken away and replaced with clean, the ice bucket was not equipped with fresh ice bags, and fresh hand towels were not left one of the days I was there. July 25, 2014
Rated 2 out of 5 by this hotel has poor staff? when I finally got through to motel to tell them I would be late ,they told me my reservation was cancelled & not to come? while I was looking for another motel my wife called and they told her to come ahead my reservation was going to be honered? had many other problems with staff finally just left early& checked into another hotel. on a positive note maids were very friendly & did a good job. July 12, 2014
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