Rated 4 out of 5 by Subaman Great Location
The room was average. However the hotel location was great! The only one thing that we requested was an over ride on the ac since it is locked to not go below 65 degrees.
Be careful with the snacks displayed on the dresser. They are electronically tracked. My youngest son picked one snack up and we made him put down and it registered that we took the snack.. Front desk took care and removed the snack charge.
August 2, 2012
Rated 5 out of 5 by Mfosh55 Best overall location in Boston
We have stayed here many times in Boston. We have a 6 year old and from this location we walked to Fenway Park, the North End, The Aquarium, and Fanuel Hall. The hotel has large rooms, I suggest the rooms that face the Charles River. Hotel check in was fast and friendly. Pool was refreshing, the fitness room is equipped with all brand new machines. Overall, fantastic mini-vacation stay at The Westin Copley.
August 29, 2012
Rated 4 out of 5 by dmtherese Great Location, very attentive staff
The hotel is in a great location, easily accessible to good shopping, restaurants, and transportation. My room was very comfortable with a beautiful view and nice room amenities. The staff was very welcoming and incredibly attentive. The only drawback was that the hotel was having a large conference during my stay and too few elevators were available as a result. Also, the bathroom lighting was far too dim.
September 2, 2012
Rated 5 out of 5 by Sc0rpGuy The Westin Copley in Baahston (Boston)
Lovely hotel. Comfortable, clean, good food, nice ambiance. I was a guest on business and found time for some rest and relaxation as well. The hotel was a great "home base" during my stay. I would return.
November 17, 2013
Rated 3 out of 5 by McKim GREAT VIEWS OF COPLEY SQUARE
Very well trained They smile well!
Short of that it is another coprorate hotel with everything hyped for sales and extra profit. Water bottles for $4 left around is crass. Mini fridge empty. .
Meals in hotel dining ares to expensive for even well off people or companies. Comes across as gouging
SWIMMING POOL IS HORRIBLE!!! NO STAIRS. Too small. Needs to be completely redone or closed.
August 20, 2013
Rated 5 out of 5 by Cf1234 In Boston -a must hotel- the Westin !
The Westin at Copley plaza enhanced our first visit to Boston . Our room was very clean and we had a wonderful view from the 19 th floor. Particularly helpful was the concierge desk - Frank was very helpful and really strived to make our side trips perfect. The breakfast and staff in the restaurant were THE best - kudos to waiter O' connel for his service and warm personality. Great place - great staff!
October 12, 2012
Rated 3 out of 5 by Jack5 Where did the minibars go??
This is a great hotel but sometime lacking in the quality of staff and commitment to service. Recently, they removed the mini bars based on "guest requests". I only got double talk on this issue and was told that I was the only one who ever complained about this - hard to believe. Looks like this property is striving to be a no frills property and not an outstanding Westin Property.
August 19, 2013
Rated 5 out of 5 by Stephanie1003 Great hotel, great location, needs a hot tub
We love the Westin and prefer it over all other hotels, due to its great bed and good sized rooms. Location of this hotel is great. So many restaurants and shops in walking distance, and many are accessible without even having to step outside.
Only downside to this hotel was it doesn't have a hot tub. We were really looking forward to relaxing in a hot tub but found there isn't one at this hotel.
December 5, 2012
Rated 4 out of 5 by HalS This hotel has a great location
But the cleanliness of the room was not that good : hair in the bathtub. Too much dust. A fee has to be paid for internet in the room and the connection was extremely bad !
We have to wait in line to take the elevator !
Very nice lobby, very nice bar. Conerning the breakfast, the choice is very limited.
October 23, 2013
Rated 5 out of 5 by Andrea52 The Westin Copley is the ideal place to stay in Boston
The Westin Copley is my favorite hotel in Boston. Not only is it in a great location for shopping and dining the hotel itself is fabulous. The front desk staff is so accomodating and the housekeeping staff was so efficient when we needed to call on them. Our room was not only spacious and very comfortable the panoramic view was breathtaking. I will always return to the Westin when visiting Boston.
October 1, 2012
Rated 3 out of 5 by Mis2727 Comfortable hotel
Great stay except you have to pay for internet access. No free wifi.
November 26, 2013
Rated 5 out of 5 by 13slimducks Beautiful hotel, perfect location
Great hotel, great location, amazing views from room, terrific breakfast, warm and welcoming staff, Wonderful bartender named Nikki in Bar 10.
November 19, 2013
Rated 5 out of 5 by Joze Great stay!
We had a wonderful stay. We were fortunate to receive an upgrade to our room to a suite. THe room was beautiful with so much space...and a unbelievable view of the city!!! Everyone at the hotel was very professional and the service was amazing!
November 4, 2013
Rated 5 out of 5 by Macy07 Macy07
We have stayed at the westin in Waltham and downtown Boston, both are great hotels, the workout room and pool were perfect for our needs, especially the hours of operations. The parking at Waltham is free whereas the parking in Boston was $47.00...worth it though because there was a snow storm during our stay. Rooms were both clean and bed very comfortable. A great place for the price.
December 31, 2012
Rated 5 out of 5 by SandyH Great location and excellent service
I stay at here at least once every three months when I go back to Boston to see my daughter who is in college there; the staff is always very pleasant and very helpful, the rooms excellent, the spa and other amenities: Turner's restaurant, room service, the fitness and pool area are all great; and the location is so convenient from the airport, getting around by T, or traveling by car.
December 6, 2012
Rated 4 out of 5 by nope2012 Room smelled musty
Everything was wonderful, except a weird musty smell. I say weird because the first room we had smelled, and in a rare move (we've never done this before), we requested a new room. We got a new room, it was as beautiful as the first, but had the same musty smell. I wasn't going to ask again, we dealt with it. The breakfast in the 3rd floor place was amazing! The staff were remarkable.
August 11, 2012
Rated 5 out of 5 by Helena48 Loved it!
This hotel is amazing! I loved being able to enter and exit from different street entrances and into the Copley Place mall. We could reach the subway easily, go to the Public Library, take our Ducks Tour and shop for groceries across the street. We also loved the views of the city. The pool and spa were very nice. I would love for them to provide free Internet access to their guests.
August 27, 2012
Rated 5 out of 5 by Yankeefanlovedboston Best stay I've had in beantown!
Very comfortable room, perfect location, attentive/professional/friendly staff, Starbucks coffee in the room, very affordable when I waited for hot rate, and bar 10 inside had great food and a comfortable loungy atmosphere. The elevators were annoyingly slow but I came across a manager and they're actively working on getting a new company. Excellent experience!!
August 19, 2013
Rated 3 out of 5 by Dave13321 Great Location But....
Great location in central Boston, large rooms but service is not a priority. When checking in, room was not ready till 5 pm and eventhen, when we went to the room, it was still being cleaned. Were told a manager would meet us at the room and no one ever came. Valet also take over 30 mins to retrieve your car and at $47/night one would expect better service.
August 26, 2013
Rated 4 out of 5 by joef Okay..
Room was fine. I asked for my receipt and was told that it would be emailed. However, I received this review request but never my receipt as promised...
November 15, 2013
Rated 3 out of 5 by Chocolate2 Disappointed
We arrived on Sunday afternoon for our nephew's wedding. When we went to bed around midnight, I found a tear in the sheets and the light on the clock did not work. Not a big deal, but with the price that we paid it was disappointing.
November 2, 2013
Rated 3 out of 5 by Rob111222 Okay stay - a working shower would have been nice
I stayed at the Westin Copley Hotel from November 9 to 13. I am a loyal patron of the Westin Hotel chain but my recent stay was not great. Upon learning that my shower was not working I contacted the hotel staff on numerous occasions to get it fixed - no one was ever sent up. Not having a shower for 5 days was not great and all I received at check-out was a 'my apologies sir'.
November 16, 2012
Rated 2 out of 5 Save up before you make a reservation!
Hotel seemed nice but - wow - is it expensive! Hotel itself plus an astronomical parking charge. Then when I tried to leave and head to the airport early the next morning, the valet told me it was a TEN MINUTE wait to get my car back. Where on earth could they have parked it? I had a flight to check and that was unacceptable. I think I'll find a different hotel next time.
November 18, 2012
Rated 5 out of 5 by Djn53 Great location
- great shopping & dining nearby
- easy to get to public transportation
- love their toiletries
November 18, 2013
Rated 5 out of 5 by MIami217 copley - quick visit
Stopped into town for a Sat night visit with college age daughter- We were afforded an excellent corner room on a high floor overlooking the Charles River- everything was excellent and the hotel location was really great due to some rain settingin and able to get around the areay copley place/newbury st without much distance traveling from point to point.
SPG from Miami
October 3, 2012
Rated 5 out of 5 by LadyTottington A perfect location
The Westin is perfect for both business and for just enjoying Boston's sites and shopping. The river views are spectacular and the rooms really quiet and comfortable. The only disadvantage is that the number of conferences and events always going on means the wait for an elevator or for your car from the valet can be long. Plan ahead if you need to be anywhere quickly.
October 16, 2012
Rated 5 out of 5 by JonesFA Excellent Accomodations
From the minute I arrived until I departed, the Westin exceeded my expectations. The room was incredible - great bed, great shower,etc. The meeting rooms (with MFS) were well lighted and very comfortable. The food throughout my stay was excellent. From the fresh pastries, fruit and nuts and the Starbucks coffee I don't know how things could have been better. Thank You!
August 20, 2012
Rated 5 out of 5 Excellent
As always I am happy to stay at the Westin Copley Square hotel. The expense is worth the quality and location. As a business traveler I appreciate the quietness at this hotel, allowing me to get both work done and a good night's sleep. The bed is truly heavenly. And if you can, treat yourself to the in-room spa services.
September 22, 2013
Rated 5 out of 5 by Veedee Great Weekend Escape
We had a woderful weekend at the Westin Copley. Great room with an amazing view of the city. Shop at the mall and dinner/breakfast in the hotel. Highly recommend a weekend getaway at the Westin Copley..
November 4, 2013
Rated 5 out of 5 by Akemi Fabulous
Extremely friendly and professional check-in staff; extraordinary location and views; wonderful work-out facility--we will definitely be back. We hated to leave.
November 10, 2013