Rated 5 out of 5 by GL78 Would recommend this hotel
I would recommend this hotel for the following reasons:
- Professional staff
- Good location
- Nice and clean facilities
- Very happy to get the upgrade because of the Starwood status
September 6, 2012
Rated 5 out of 5 by Chudsy Always perfect
When I can afford it - prices vary a lot during different seasons - I try to stay here. It is convenient to everything, including the mall, and the rooms are very comfortable. Kudos.
October 31, 2012
Rated 4 out of 5 by ST24 Good
Didnt like that I was given a handicap room. Shower had no place for soap, shampoo, etc..pillows were too firm. Front desk had no others to offer.
February 6, 2014
Rated 5 out of 5 by Goldie62 Need more mirrors
Instead of picture over desk, why not a mirror?
When you have more than one woman in room, not enough mirrors.
Room was great, beautiful view of downtown
Boston and Charles River.
October 1, 2013
Rated 5 out of 5 by Lisa60 This hotel has a great view and great service
I attended a conference at this hotel. I was pleased with the service and enjoyed the stay. The room was impeccable and the service was outstanding. I would recommend it to anyone.
November 21, 2012
Rated 4 out of 5 by Lili03 I didn't get all the services
I want to let you know that the devices in the room were out of service, the Ipod player was wrecked and the coffee machine didn't work as well. everything else, was good
September 10, 2013
Rated 5 out of 5 by wheatydog Excellent Quality
We stayed in the Westin Copley during college drop-off weekend. Check in was very quick, so was service to fix a problem with plumbing. Excellent location to shopping and dining.
September 5, 2012
Rated 5 out of 5 by Nan1978 Excellent Visit
Being a SPG, I have stayed at several Westin Hotels and Resorts. The Boston Westin ranked at the very top! Thank you for an enjoyable visit. My husband and I will be back!
November 25, 2013
Rated 5 out of 5 by traveler09 Most pleasant staff
This hotel has the most pleasant staff.
Everyone is very accommadating. We like to use Westin whenever we travel and our experience in Boston reinforces our choice. Great job!
August 28, 2012
Rated 5 out of 5 by MSU27 Great location, terrifc access to the city, tremendous staff.
Great view from the 36th floor. Staff extremely helpful in meeting our every need. Wonderful access to the city. Many fine resturants within walking distance. We will be back!
August 6, 2012
Rated 5 out of 5 by Nolechica My Preferred Hotel in Back Bay
When I need to stay in Back Bay, this is the most convenient place to be. I love having access to the T, the mall & a large number of restaurants all within walking distance.
December 23, 2012
Rated 4 out of 5 by skcc Great location
I was pleased with the location of the hotel, and the accessibility of the T, etc. The beds were too soft, so I may rethink staying at this facility in my future travels.
August 23, 2012
Rated 4 out of 5 by FROIDIE This Westin has a fabulous location.
The Westin Copley is great for a weekend away to shop, dine and take in the latest exhibits at the cities fabulous museums.
Enjoyed a fun jaunt with some gal friends!!
October 9, 2013
Rated 4 out of 5 by Wil2127 Bar Experience
Great bar location, but seating is limited and proximity to restrooms a bit cumbersome for large groups.
February 28, 2014
Rated 5 out of 5 by kathy66 Location, amenities, service
The Copley Sq. location is handy to everything . THe fitness center, restaurants, hair salon and adjacent shopping mall are all superlative. Friendly and helpful staff.
August 29, 2012
Rated 5 out of 5 by Kalwohaib Great location
The hotel has a great location with access to Copley mall and most of the attractions in Boston.
March 4, 2014
Rated 5 out of 5 by AL17 Great hotel
Centrally located, excellent beds and ambient. Easy to connect to T station, shopping etc.
March 7, 2014
Rated 5 out of 5 by bksk Great Location
We were celebrating our 25th anniversary and had a great view from the 36th floor. The attached mall/restaurants was a great feature since it was raining that evening.
August 16, 2012
Rated 5 out of 5 by grevin2 Hotel was Perfect
first time at this hotel - great experience especially enjoyed the staff (Darren) at Turner's - friendly and knowledgeable!
Room spotless - location great!
October 24, 2012
Rated 5 out of 5 by JRJwinterberry Great Location in the winter
Walk to almost everything indoors, restaurant, shops. Short walk to Best movie theatre (amc) in Boston, best Sunday Brunch ever at Towne, reasonably priced!
December 16, 2013
Rated 5 out of 5 by Akemi Fabulous
Extremely friendly and professional check-in staff; extraordinary location and views; wonderful work-out facility--we will definitely be back. We hated to leave.
November 10, 2013
Rated 5 out of 5 by pish Makes working in Boston pleasurable
This was my first visit but I am looking forward to returning. The staff was delightful, food was tasty, and the bed cozy. Thanks for the excellent service and care.
November 12, 2012
Rated 4 out of 5 by TVKlipp Dependably Westin
Nice to stay with a chain of hotels that consistently fulfills expectations. Nice, clean, subtle touches and surprises - all predictably but pleasingly delivered.
September 5, 2012
Rated 4 out of 5 by agfan Very nice stay
Booked a last miinute points reservation on a busy weekend. Upgraded as SPG Platinum to a junior suite with a riverview. The remodeled rooms are fresh and great.
July 25, 2012
Rated 4 out of 5 by joef Okay..
Room was fine. I asked for my receipt and was told that it would be emailed. However, I received this review request but never my receipt as promised...
November 15, 2013
Rated 5 out of 5 by rkl1 great stay
great stay at this hotel - march 2013
March 22, 2014
Rated 5 out of 5 by CillaBBoston Extremely pleased with stay
The room was comfortable and clean, and very well set up with outlets, and amenities. Eco-friendly, and the staff were all above average helpful.
December 16, 2013
Rated 4 out of 5 by Jeff64 Convenient Location
Really love the proximity to Newbury St as well as Copley Plaza for shopping. Restaurant selection is very good as well. Always enjoy my stay here.
November 19, 2012
Rated 5 out of 5 by D1Orlando Great stay. Awesome staff
We had a great stay. The staff was very friendly and helpful. I will stay here next time I am in Boston. The view was fantastic and the bed was awesome.
September 9, 2013
Rated 4 out of 5 by Vika Whay happened to the amazing shower???
Great hotel but disappointed about the crappy shower head that was an even bigger disappointment since I was expecting the two-head one which is AMAZING!
July 2, 2012