The Westin Copley Place, Boston

  • 10 Huntington Avenue
  • Boston,
  • Massachusetts
  • 02116
  • United States
  • Map

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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room and/or check in.

Rated 4.2 out of 5 by 630 reviewers.
Rated 1 out of 5 by On 35th Floor Elevator NOT working! I travel about 90 days a year and have stayed here many times. This past week I was on the 35th floor and the elevator was out for about three hours from 8 AM to 11 AM. I understand that there have been ongoing problems in the electrical system since the transformer fire. Hard to trust this property again. I have never had a problem like this in any hotel before (I am in my 60's and I have travelled a lot). June 21, 2012
Rated 4 out of 5 by Cut a few corners Great Hotel, Great Room but - Surprised to find the channel listed as HBO is now Showtime due to a "Package Upgrade" the hotel told me. Huh? How is Showtime an upgrade from HBO. And, even though I am a Starwood Prefered Guest (SPG) member, still wanted to charge me 12$ extra on top of the Junior Sweet rate for WiFi. Seriously? Cutting corners, and nickle and dimeing is no way to keep your best customers. July 5, 2012
Rated 2 out of 5 by Blazing alarm in the middle of the night I just stayed there this week. On wednesday night there was a blazing alarm in the middle of the night waking me up from sleep saying there is an emergency in the bldg and we may need to evacuate. I called the front desk they casually said everything was alright and it is just an alert. No apologies, no explanation. Also, there were loud noises, yelling and fighting in the room next door and/or in the corridor I can't say for 2 nights in a row. The noise made me wonder if I was at a cheap motel rather than a nice hotel charging over $300 a night. Sound proofing is horrible. May 31, 2014
Rated 5 out of 5 by Love the hotel, love the location Fabulous stay in a great walking town. The staff was superb with a particular shout out to Juan the evening front desk guy from Colombia. He was very helpful on two occasions, warm and endeavored to please. The concierge team also did a great job recommending walking routes. June 23, 2014
Rated 3 out of 5 by Nice hotel, Not so nice value It was a nice hotel and the location is convenient, but given the price, I'm not sure that it's the best value compared to other hotel stays in major cities. June 25, 2014
Rated 5 out of 5 by Room Service I was extremely impressed with how promptly food and beverage was delivered to the room. Congrats to the hotel for figuring out a system on how to respond so quickly to room service requests, particularly for business guests who are on a tight schedule in the morning. Thank you. June 23, 2014
Rated 5 out of 5 by Fabulous stay as always! The Westin Copley Place is my personal favorite for a visit to the Boston area. The hotel is contemporary and cozy while the staff is so often accommodating. What brings me back time after time is the Westin Heavenly Bed. It is exactly that, absolutely heavenly. The sleep I receive at the Westin is like none other and I look forward to my next visit so that I may indulge again. December 25, 2012
Rated 5 out of 5 by Love the Westin Copley I've stayed at The Westin Copley several times and love it's location - right in the heart of Boston's Back Bay and just a few minute walk from the Hancock Tower and other office buildings. I stayed this time also with my family on Fourth of July in a river view room and it was spectacular - our room aligned with the fireworks barge and the view was fantastic. July 9, 2012
Rated 5 out of 5 by Freedom Trail Trekkers.... Everything was fabulous - staff, room and location. Easy walk to everything from historical spots to shopping in two malls (did not have to go outside to shop. Only downside was neighbor kept slamming door each time they came and went - all day and late into the night.... Wouldn't let that stop you from staying here! Highly recommend this hotel! October 8, 2012
Rated 5 out of 5 by Freddy's Likes *Walking distance to every major attraction in Boston; 20min tops. *Great views of Boston. One dislike, parking @ $55/day is NUTS!! Take a cab, leave car at home. June 23, 2014
Rated 5 out of 5 by Excellent Hotel, Awesome Experience The Westin Copley Place is a beautiful hotel located in the heart of Boston's business district. The hotel is beautiful, clean, and comfortable. I was delighted with the quality of service at the start of my stay when Dean checked our party into the hotel. Dean was friendly, efficient, and helpful. He made you feel welcome. The hotel has several exceptional restaurants on site (one of the best breakfast bars I've ever seen). Great food, courteous staff, great stay. If you are ever in Boston, I highly suggest this hotel. I know I will go there again! June 2, 2014
Rated 5 out of 5 by Friendly Staff and Great Hotel Features Westin Copley Staff and room accommodations were great! The Hotel is conveniently located near many local attractions and shopping! I defiantly will be coming back! June 23, 2014
Rated 4 out of 5 by Internet access fee There was no free Wi-Fi in my room. This hotel charges very high daily fees for it. It was an annoying inconvenience in this otherwise nice hotel. June 23, 2014
Rated 5 out of 5 by Great hotel! This is a great hotel in a very good location in the Back Bay. My only complaint was that the luggage storage service could have been faster. June 23, 2014
Rated 5 out of 5 by Excellent location - especially if weather is 'bad' Attached to the Copley Center with an enclosed walkway and another to the Prudential Center Shopping Center - - which is great if it is raining, snowing or windy !!! Very large lobby area with a handy bar and restaurant. I had a fantastic view of the Boston area from my very large wall to wall windows. September 14, 2012
Rated 5 out of 5 by Love this Hotel!!! The Westin Copley Place is the best Hotel to stay at for a Red Sox Game weekend - or for playing around the city. You can park your car and just walk! We love this hotel for Sox games - its only about a 10 min walk to the game - and then after the game, you just walk back - NO TRAFFIC!! Enjoy!! June 27, 2012
Rated 5 out of 5 Great bed, service and location Great bed with nicely decorated room. Fast and Friendly services. Superb location few steps from Boston's top shopping centers, well-known stretch of Boston's Newbury Street, Boston Public Library. Surrounded by variety of cafes and restaurants. Easy access for green line T transportation. January 9, 2012
Rated 5 out of 5 by Our Room Had A Great View! We enjoyed our stay here. The only criticism is that the bed was not as comfortable as we would have expected. We were on a club level and had an incredible view of the river and Cambridge. Also watch out for the hefty parking fees! Overall, however, very convenient and enjoyable stay. July 5, 2012
Rated 2 out of 5 by Disappointing for a Westin I have had good luck with Westin's in other cities but Boston Copley Westin was not up to par. Front desk staff was unprofessional. Several problems with room including cleanliness, billing, missing items in room. Staff seemed to be quite inexperienced. View is nice, food good. June 18, 2012
Rated 5 out of 5 by Great experience Staff was fantastic while checking in! Room was quiet and comfortable. June 23, 2014
Rated 5 out of 5 by Conference Hotel We attend conferences at many hotel chains. This was the easiest to check in, with a car, and leave several days later. The check-in and check-out processes were very smooth and efficient. Next, food for group lunches and dinners was one of the best and was healthy. July 4, 2012
Rated 4 out of 5 by I love Westins! I love Westins and stay in them whenever possible. However this particular hotel was a disappointment in one very specific way - the rooms and bathrooms were VERY dark. It was impossible to read in the bedroom chair or put makeup on in the bathroom. That's a problem that can easily be addressed and i hope it is as i look forward to staying at the Westin Copley Square again. June 16, 2014
Rated 5 out of 5 by Amazing Junior Suite with River View Wow! Very nice spacious, elegant Junior Suite. We were on the 26th Floor and what an incredible view. The location of this Westin at Copley Place is great, easy access to everything. Service was wonderful. July 9, 2012
Rated 5 out of 5 by Always stay at the Westin Copley... I always stay here when traveling to Boston and everytime it is a wonderful experience. From Bar10 to the fitness facility, friendliness of the staff, welcoming valet, etc... it is a first class operation! January 11, 2012
Rated 5 out of 5 by This hotel is in a great location. Having the car rental availability on site was very convenient. I had the best eggs Benedict ever. The room was quiet despite all the activities going on, and of course the bed was very comfortable.. December 31, 2012
Rated 5 out of 5 by Superior Facility and Staff My stay at the Westin far exceeded my expectation. My room was spacious and comfortable in every respect. I will definitely stay at the Westin during my next visit to Boston. September 17, 2012
Rated 5 out of 5 by Fantastic! What a wonderful experience- from the moment of check-in to check-out. Concierge desk staff were extremely helful in arranging restaurant reservation to saving money using public transportation. Had a spacious suite on the 20th floor, overlooking Copley Square. June 18, 2014
Rated 5 out of 5 by The front desk was wonderful Tom at the front desk helped me tremendously at check in - extending my stay so I wouldn't have to switch hotels. I was grateful for the extra help and assistance! September 17, 2012
Rated 5 out of 5 by Top Notch I continue to travel to many places around the world and occasionally find myself back at the Westin Copley. By far, always the best experience and an organization that all others should strive to be like. June 19, 2014
Rated 5 out of 5 by Love This Hotel Stayed here the last 3 times we have been to Boston. We won't stay anywhere else. Always great service, staff, facilities, etc... September 13, 2012
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