The Westin Copley Place, Boston

  • 10 Huntington Avenue
  • Boston,
  • Massachusetts
  • 02116
  • États-Unis
  • Carte

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Rated 4.2 out of 5 by 666 reviewers.
Rated 5 out of 5 by Great Location Easy/efficient check in. Platinum status recognized with a junior suite upgrade and late checkout offer (which we used). Very good breakfast. Only negatives: small bathroom & slamming doors. Would stay again. October 10, 2013
Rated 3 out of 5 by Westin Copley The Heavenly bed is wonderful, otherwise you can get a lot more for your money at another hotel. They charge for you to print a boarding pass, they charge for internet, there is no breakfast except for meetings. April 8, 2013
Rated 5 out of 5 by Great location and great view The room was great - large enough for the four of us. Beds were comfortable and the room had a spectacular view of the Charles River. Breakfast buffet was a great deal for the kids. I would definitely come back. October 7, 2012
Rated 5 out of 5 by Great hotel Centrally located, excellent beds and ambient. Easy to connect to T station, shopping etc. March 7, 2014
Rated 5 out of 5 by Great Weekend Escape We had a woderful weekend at the Westin Copley. Great room with an amazing view of the city. Shop at the mall and dinner/breakfast in the hotel. Highly recommend a weekend getaway at the Westin Copley.. November 4, 2013
Rated 5 out of 5 by Great location The hotel has a great location with access to Copley mall and most of the attractions in Boston. March 4, 2014
Rated 5 out of 5 by This is a great choice for a conference I stayed here for a conference Nov 15-18 and was impressed with the facility. The rooms were nice, the beds very comfortable, the conference rooms and lobby area very conducive for large numbers of people. November 21, 2012
Rated 5 out of 5 by MLA Conference 2013 Excellent staff and facilities. There was a little construction going on, but the staff was so courteous and conscientious that I felt right at home--where I often have several works in progress going on! August 5, 2013
Rated 4 out of 5 by Bar Experience Great bar location, but seating is limited and proximity to restrooms a bit cumbersome for large groups. February 28, 2014
Rated 4 out of 5 by Good Didnt like that I was given a handicap room. Shower had no place for soap, shampoo, etc..pillows were too firm. Front desk had no others to offer. February 6, 2014
Rated 4 out of 5 by Overall, met all my expectations. Excellent locations with nearby restaurants, shopping, and local attractions. Staff was excellent. Parking a little bit pricey for overnight parking and the bathroom for junior suite was a bit too small. September 7, 2012
Rated 4 out of 5 by great hotel. cable tv options need work I enjoyed my stay at this hotel for a conference but was disappointed not to be able to watch my favorite cable TV. There was FOX and CNN but no MSNBC. Very disappointing. I couldn't wait to leave. October 28, 2013
Rated 5 out of 5 by Service outstanding The hotel was great and the location ideal for getting around. Frank at concierge was wonderful - arranged tickets and dinner reservations for a family of four with such ease. Made our stay special. October 3, 2012
Rated 3 out of 5 by Westin Disappointment Overall, my stay at the Westin Copley Place, Boston, was pleasant, but there were a couple of issues that would make me reconsider a return visit. It is quite clear the elevators were not functioning . . . at least two lobby elevators were not working (maybe more) on Boston Marathon weekend. Long waits ensued. It was the same last year as well. One would think the issue would have been resolved by now. The service in Bar 10 is not good at all. I was there on Saturday afternoon, 4/19, with three friends. The venue was only about half-full. We had a hard time over the 90 minutes we were there getting the wait staff's attention (we would have purchased more food and drink had they been paying attention). My fiance and I went back on Monday night around 10:00 PM. Again, the space was no more than half-full. The manager said he would send someone to our table. We waited for 10 minutes, also watching two other tables frantically trying to get a server's attention (which opted to spend their time in the front of the venue). One patron, rather irate, had to seek-out a server in order to get his check. We decided to take our business elsewhere even though we had just run a marathon and didn't feel like moving too far afield. On the way out, the Bar 10 manager (same from Saturday) was hanging out at the Check-in desk in the lobby, gabbing with the Westin staff as if he didn't have anything else to do. Clearly he is wasting his time in the service industry, as well as wasting everyone else's. It's a shame to write a bad review for a Westin Property. All the other people at the hotel with whom we encountered were extremely accommodating and gracious in their work, but the problems from the previous year as well as the Bar 10 experience seem to be endemic to that particular establishment. April 24, 2014
Rated 5 out of 5 by Amazing Views, peaceful sleep This luxury hotel cost me less than many of the surrounding, provided me with an amazing city view, and remained peaceful and calming through Hurricane Sandy. I am definitely staying here again. November 1, 2012
Rated 5 out of 5 by Great stay! This hotel was flawless. The staff went out of their way to check us in early, then provided us with a fabulous view, delicious beds and excellent assistance at the concierge desk. Thank you!!!! August 8, 2012
Rated 4 out of 5 by Great Front Desk Staff Convienently located, peaceful and friendly March 13, 2014
Rated 4 out of 5 by Poor Food It is a great hotel but I was stunned by how poor was my room service food. I ordered a philly chees esteak sandwich...most of the sandwich was just the bread and nothing else. It was terrible. May 21, 2012
Rated 5 out of 5 by Great Stay Was here for worked and especially liked that I could walk to the office without stepping outside. That way I was able to stay cool. Breakfast at the hotel restaurant was also pretty good. April 25, 2012
Rated 5 out of 5 by good hotel quiet and meets needs of business professional March 10, 2014
Rated 4 out of 5 by Great service The service from the desk staff was great. We arrived after an early flight very jet lagged. The desk staff got us into a room at 10:am when the hotel was full. It was greatly appriciated. October 24, 2012
Rated 2 out of 5 by Hotel could have more amenities For a Westin, there were few amenities. No Swimming pool, no bottled water in gym. No apples at check-in. Poor answering service when calling desk. Did like concierge desk person - helpful March 27, 2012
Rated 5 out of 5 by Location Location Location Not only is the location perfect but this property is very well managed and maintained. The staff are trained to accommodate guests needs. Clearly, we plan to stay again at this hotel. November 28, 2012
Rated 5 out of 5 by Would recommend this hotel I would recommend this hotel for the following reasons: - Professional staff - Good location - Nice and clean facilities - Very happy to get the upgrade because of the Starwood status September 6, 2012
Rated 5 out of 5 by Exceeded my expectations Staff was very helpful and went out of their way to assist us. Concierge made several helpful recomendations for restaurants and shops nearby, making the overall experience a delight. October 22, 2012
Rated 5 out of 5 by Always perfect When I can afford it - prices vary a lot during different seasons - I try to stay here. It is convenient to everything, including the mall, and the rooms are very comfortable. Kudos. October 31, 2012
Rated 5 out of 5 by Need more mirrors Instead of picture over desk, why not a mirror? When you have more than one woman in room, not enough mirrors. Room was great, beautiful view of downtown Boston and Charles River. October 1, 2013
Rated 5 out of 5 by Excellent Visit Being a SPG, I have stayed at several Westin Hotels and Resorts. The Boston Westin ranked at the very top! Thank you for an enjoyable visit. My husband and I will be back! November 25, 2013
Rated 5 out of 5 by This hotel has a great view and great service I attended a conference at this hotel. I was pleased with the service and enjoyed the stay. The room was impeccable and the service was outstanding. I would recommend it to anyone. November 21, 2012
Rated 4 out of 5 by I didn't get all the services Hello, I want to let you know that the devices in the room were out of service, the Ipod player was wrecked and the coffee machine didn't work as well. everything else, was good September 10, 2013
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