Rated 5 out of 5 by Jaja171 Great location and great view
The room was great - large enough for the four of us. Beds were comfortable and the room had a spectacular view of the Charles River. Breakfast buffet was a great deal for the kids. I would definitely come back.
October 7, 2012
Rated 5 out of 5 by Robbie65 Great location
Connected to shopping malls
March 11, 2014
Rated 5 out of 5 by Veedee Great Weekend Escape
We had a woderful weekend at the Westin Copley. Great room with an amazing view of the city. Shop at the mall and dinner/breakfast in the hotel. Highly recommend a weekend getaway at the Westin Copley..
November 4, 2013
Rated 5 out of 5 by MO95 This is a great choice for a conference
I stayed here for a conference Nov 15-18 and was impressed with the facility. The rooms were nice, the beds very comfortable, the conference rooms and lobby area very conducive for large numbers of people.
November 21, 2012
Rated 5 out of 5 by PamelaPhD MLA Conference 2013
Excellent staff and facilities. There was a little construction going on, but the staff was so courteous and conscientious that I felt right at home--where I often have several works in progress going on!
August 5, 2013
Rated 4 out of 5 by DrNorma2 great hotel. cable tv options need work
I enjoyed my stay at this hotel for a conference but was disappointed not to be able to watch my favorite cable TV. There was FOX and CNN but no MSNBC. Very disappointing. I couldn't wait to leave.
October 28, 2013
Rated 2 out of 5 by ksapollo Location, Location, Location
Great location and good value for the money, but lacking on the customer service.
February 24, 2014
Rated 4 out of 5 by VV75 Overall, met all my expectations.
Excellent locations with nearby restaurants, shopping, and local attractions. Staff was excellent. Parking a little bit pricey for overnight parking and the bathroom for junior suite was a bit too small.
September 7, 2012
Rated 5 out of 5 by 12mm Service outstanding
The hotel was great and the location ideal for getting around. Frank at concierge was wonderful - arranged tickets and dinner reservations for a family of four with such ease. Made our stay special.
October 3, 2012
Rated 5 out of 5 by BusinessTraveler247 Amazing Views, peaceful sleep
This luxury hotel cost me less than many of the surrounding, provided me with an amazing city view, and remained peaceful and calming through Hurricane Sandy. I am definitely staying here again.
November 1, 2012
Rated 5 out of 5 by Ior54 Great stay!
This hotel was flawless. The staff went out of their way to check us in early, then provided us with a fabulous view, delicious beds and excellent assistance at the concierge desk. Thank you!!!!
August 8, 2012
Rated 4 out of 5 by George1000 Poor Food
It is a great hotel but I was stunned by how poor was my room service food. I ordered a philly chees esteak sandwich...most of the sandwich was just the bread and nothing else. It was terrible.
May 21, 2012
Rated 5 out of 5 by wenders Great Stay
Was here for worked and especially liked that I could walk to the office without stepping outside. That way I was able to stay cool.
Breakfast at the hotel restaurant was also pretty good.
April 25, 2012
Rated 4 out of 5 by Dave60 Great service
The service from the desk staff was great.
We arrived after an early flight very jet lagged. The desk staff got us into a room at 10:am when the hotel was full. It was greatly appriciated.
October 24, 2012
Rated 2 out of 5 by aoneRN Hotel could have more amenities
For a Westin, there were few amenities. No Swimming pool, no bottled water in gym. No apples at check-in. Poor answering service when calling desk. Did like concierge desk person - helpful
March 27, 2012
Rated 4 out of 5 by Kalwohaib Location
Prime location in the city with easy access to all nearby points of interest.
February 18, 2014
Rated 5 out of 5 by Nan1978 Excellent Visit
Being a SPG, I have stayed at several Westin Hotels and Resorts. The Boston Westin ranked at the very top! Thank you for an enjoyable visit. My husband and I will be back!
November 25, 2013
Rated 5 out of 5 by StevenM27 Location Location Location
Not only is the location perfect but this property is very well managed and maintained. The staff are trained to accommodate guests needs. Clearly, we plan to stay again at this hotel.
November 28, 2012
Rated 5 out of 5 by GL78 Would recommend this hotel
I would recommend this hotel for the following reasons:
- Professional staff
- Good location
- Nice and clean facilities
- Very happy to get the upgrade because of the Starwood status
September 6, 2012
Rated 5 out of 5 by GeoffB Exceeded my expectations
Staff was very helpful and went out of their way to assist us. Concierge made several helpful recomendations for restaurants and shops nearby, making the overall experience a delight.
October 22, 2012
Rated 5 out of 5 by Goldie62 Need more mirrors
Instead of picture over desk, why not a mirror?
When you have more than one woman in room, not enough mirrors.
Room was great, beautiful view of downtown
Boston and Charles River.
October 1, 2013
Rated 5 out of 5 by Chudsy Always perfect
When I can afford it - prices vary a lot during different seasons - I try to stay here. It is convenient to everything, including the mall, and the rooms are very comfortable. Kudos.
October 31, 2012
Rated 5 out of 5 by Nick444 Great visit
My favorite hotel to stay at in the city of Boston. Staff is top notch.
February 17, 2014
Rated 4 out of 5 by Lili03 I didn't get all the services
I want to let you know that the devices in the room were out of service, the Ipod player was wrecked and the coffee machine didn't work as well. everything else, was good
September 10, 2013
Rated 5 out of 5 by Lisa60 This hotel has a great view and great service
I attended a conference at this hotel. I was pleased with the service and enjoyed the stay. The room was impeccable and the service was outstanding. I would recommend it to anyone.
November 21, 2012
Rated 5 out of 5 by JRJwinterberry Great Location in the winter
Walk to almost everything indoors, restaurant, shops. Short walk to Best movie theatre (amc) in Boston, best Sunday Brunch ever at Towne, reasonably priced!
December 16, 2013
Rated 5 out of 5 by wheatydog Excellent Quality
We stayed in the Westin Copley during college drop-off weekend. Check in was very quick, so was service to fix a problem with plumbing. Excellent location to shopping and dining.
September 5, 2012
Rated 5 out of 5 by MSU27 Great location, terrifc access to the city, tremendous staff.
Great view from the 36th floor. Staff extremely helpful in meeting our every need. Wonderful access to the city. Many fine resturants within walking distance. We will be back!
August 6, 2012
Rated 5 out of 5 by traveler09 Most pleasant staff
This hotel has the most pleasant staff.
Everyone is very accommadating. We like to use Westin whenever we travel and our experience in Boston reinforces our choice. Great job!
August 28, 2012
Rated 5 out of 5 by Nolechica My Preferred Hotel in Back Bay
When I need to stay in Back Bay, this is the most convenient place to be. I love having access to the T, the mall & a large number of restaurants all within walking distance.
December 23, 2012