Rated 5 out of 5 by patti49 Very accommodating
This hotel is the most accommodating hotel that I have used. Whatever the need was they were there to help.
Thanks so much for being customer focused.
October 11, 2012
Rated 4 out of 5 by Florida2012 Terrific, but.....
Excellent hotel with perfect location, beautiful room and view, and accommodating staff; however, during our 2 night stay, the room was never cleaned.
July 25, 2012
Rated 5 out of 5 by Kristen27 Great Service
The room was extremely clean and had an amazing view of the city. My friends and I ate at the restaurant and the wait staff was extremely exceptional.
October 24, 2012
Rated 5 out of 5 by dasaja Great Location
we have stayed here several times in the past year and have been pleased every visit! Great location, spacious rooms, an all around great experience!
October 31, 2012
Rated 5 out of 5 by 13slimducks Beautiful hotel, perfect location
Great hotel, great location, amazing views from room, terrific breakfast, warm and welcoming staff, Wonderful bartender named Nikki in Bar 10.
November 19, 2013
Rated 5 out of 5 by MysticHermit Wonderful experience in a wonderful location
I loved the location of the hotel and how well maintained the rooms were. The staff were extremely helpful and I enjoyed staying at this place.
November 6, 2013
Rated 2 out of 5 by ksapollo Location, Location, Location
Great location and good value for the money, but lacking on the customer service.
February 24, 2014
Rated 4 out of 5 by SargeSr very nice...
only problem I encountered was that I attempted to get my second key activated several times....it never worked...but I survived....will be back!
October 25, 2012
Rated 5 out of 5 by BostonMarathon2 Wonderful Food & Very Friendly Staff! Great Location!
The Westin Copley Place, Boston was a very welcoming place! My husband, myself, our 2 daughters & their boyfriend's (all age 24 & 26), stayed here from April 18-22, 2014. We were in town because I was running in the 2014 Boston Marathon! All the staff were very friendly, helpful & welcoming!...From the staff @ check-in, the Bar 10 Wait staff, the Concierge, the housekeeping staff, to the guys in the coffee shop - Ingredients. The Concierge - (Jen...I believe her name was), on the 1'st night, was able to get us reservations for dinner, for the 3 nights we needed. One was a restaurant we had eaten at before when we were in town for the 2010 Boston Marathon. The other 2 were different restaurants that she recommended! They were ALL wonderful! Bernadette & the other cleaning woman on the 18'th floor housekeeping staff...(sorry I forget her name...Chirena?) were both SO sweet & accommodating. The rooms were very clean. The food, drinks & service in Bar 10....(Stephanie...aka..Nora Jones!) :o) were all wonderful! The male waiters were awesome as well!
The one small thing I was disappointed about, was that there wasn't anything special offered for the runners for breakfast, on the day of the race. (we stayed at the Lenox in 2010 & they gave the runners a complimentary breakfast!) If there was something offered to the runners, I wasn't told about it! :o(
All in all - a wonderful visit to your fine city! We Canadians LOVE Boston & we will be back again! BOSTON STRONG!!!
Thank you...Lorna C. "o)
April 23, 2014
Rated 4 out of 5 by MB60 Great Front Desk Staff
Convienently located, peaceful and friendly
March 13, 2014
Rated 5 out of 5 by kathdenk Great location
Awesome experience at this hotel. Love the location, ease of getting there, proximity to so much of Boston that is fun!
January 15, 2014
Rated 5 out of 5 by CMDK Boston at its best
The Weston at Copley is right in the middle of everything in Boston. With easy access to transportation and the surrounding historic places.
August 24, 2013
Rated 5 out of 5 by coral2 good hotel
quiet and meets needs of business professional
March 10, 2014
Rated 5 out of 5 by Moe30 Comfort and courtesy wonderful
I was on the 34th Floor the view was spectacular, the room was great and beds very comfortable, all the personnel were polite and helpful.
August 28, 2012
Rated 5 out of 5 by Boris53 I always choosing Westin
This hotel has has great location, very convenient for tourists and business.
Very professional staff and very good quality of rooms
November 11, 2013
Rated 5 out of 5 by Tiger62 Good location!
Very Good location. The hotel is better than an average Westin. Too busy to use any of their facilities. Will stay here again next time.
July 24, 2012
Rated 4 out of 5 by Kalwohaib Location
Prime location in the city with easy access to all nearby points of interest.
February 18, 2014
Rated 5 out of 5 by Desi1310 Great views of the city
Wonderful location with great views of the city. Staff were attentive. Lori, the concierge, was most helpful with our many requests.
October 1, 2013
Rated 5 out of 5 by BusinessTraveler521 Great Hotel With Great Location
I was upgraded to a junior suite. It was a fantastic room with a view of the river. The hotel is comfortable, and I love the location.
July 30, 2012
Rated 5 out of 5 by garyb1951 Micro fiber robes...just awful
The only negative in an otherwise great stay was the new micro-fiber robes. Please go back to the old style all cotton robes!
December 2, 2013
Rated 5 out of 5 by bzzzzzz Heart of Boston
Modern hotel with large rooms. It is in the middle of the high end retail section of Boston. Close to subway and theatre district.
September 3, 2013
Rated 5 out of 5 by KO25 Another great visit
I am a repeat visitor to this hotel, and it is always fantastic. I did want to commend the staff on going the extra mile this time.
December 3, 2012
Rated 5 out of 5 by Nick444 Great visit
My favorite hotel to stay at in the city of Boston. Staff is top notch.
February 17, 2014
Rated 5 out of 5 by Robbie65 Great location
Connected to shopping malls
March 11, 2014
Rated 5 out of 5 by Cince Pleasure to have the room we booked for!
So many hotels promise you the room "you" expect when you book it... Westin Copley absolutely had the room we booked for!!!
September 30, 2013
Rated 4 out of 5 by cajseattle Copley satisfied
You cannot beat the location of this property. Also the staff was great and room service food was the best. Highly recommend.
July 27, 2012
Rated 4 out of 5 by NY16 This is my hotel of choice when in Boston!
I travel a lot for both work and play and whenever I find myself in the Boston area, the Westin Copley is my hotel of choice.
July 18, 2012
Rated 5 out of 5 by bob617 above and beyond
staff was very accomodating.......allowed an early check-in and late checkout......now my favorite place to stay in Boston!
August 18, 2012
Rated 4 out of 5 by Drake11 Convient Back Bay Hotel
Nice hotel for the price. Tried room service on my last stay and was disappointed in the quality of the food and the price.
December 16, 2012
Rated 1 out of 5 by MS45 The junior suite was just as a regular room
The junior suite was just as a regular room, not worth an upgrade I have used for it, no club lounge in the hotel
December 2, 2013