Rated 3 out of 5 by TB481 Nice hotel but my ceiling leaked
I didn't have the best experience yet the hotel is very nice. The ceiling in the bathroom started to leak (from the fire sprinkler) and I was forced to move rooms in the middle of the conference I was attending. Expensive conference so I was disappointed that I was away for 2 hours changing rooms and re-packing. I expected a little more from a Westin. This was my first time ever staying at the hotel.
April 5, 2015
Rated 5 out of 5 by Carito82 this hotel has great location
The conference rooms were great conditions, great audio and screen for Doble Conference. The food always on time plus the location was spectacular. Nice hotel.
March 31, 2015
Rated 3 out of 5 by BKB33 Used to love this place
But each time I stay, I like it less. The beds are no longer more comfortable than other options in the area and now they eliminated the mini-bar, which is an inconvenience. It feels like a Sheraton now (which is not a compliment)
March 30, 2015
Rated 5 out of 5 by cjw5 Staff, Food, Facility all Terrific!
I arrived at the Hotel and was met by a valet team member who was quickly helpful and personable. The front desk were very welcoming and found me a lovely room with a great view. And the catered dinner, breakfast and lunch for our organizational meeting was all exceptional.
March 28, 2015
Rated 4 out of 5 by EK2015 Great Little Getaway
Great room with a view of the river. Love the beds. Great housekeeping service. The tub drains very slowly and I noticed one morning while I could hear our neighbor showering that water backed up into our tub. Awesome health spa!
February 26, 2015
Rated 5 out of 5 by Pamela2015 Great Winter Getaway
I love the Westin when the weather cooperates it a great base to see Boston and when the weather is a challenge it is even better. The Westin has great dinning, connected to the Copley Mall by a skywalk you can shop and explore without facing the winter snow if you so choose. The staff address you by name and it feels as if you are a VIP.
February 17, 2015
Rated 5 out of 5 by KingDaddio Love the 35th floor suite
The suite was spacious with great views of Bay Back. Most of all, loved the Westin bed.
February 6, 2015
Rated 5 out of 5 by kpps88 Staff extraordinarily helpful and accommodating
My friend’s family rented a suite here for her wedding. The night before, all of the bridesmaids stayed in the suite with the bride. The room was amazing – definitely the best view of Boston I’ve ever seen, and the staff could not have been more accommodating. I spoke with the events manager (Meghan) the week before, and mentioned that I had wanted to make the experience special for my friend. I asked them if they could leave something in the room after we left. I gave the front staff some rose petals that I had already purchased, and she elegantly decorated the room before the bride and groom returned. Not only that, but they sent up complementary Mimosas for the bridal party the morning before the wedding! Finally – and I still can’t get over this – when I asked if the bridal party could leave our bags some place in the morning, and that the reception was only a block away, they even offered to walk the bags over to the reception and drop them off with the coat check staff. It was SO kind and generous!! The overall experience, by and large, was better than I could have ever imagined. I will definitely be recommending the Westin (highly) to my out of town friends and family in the future.
January 31, 2015