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Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room and/or check in.

Rated 4.2 out of 5 by 630 reviewers.
Rated 5 out of 5 by Awesome Hotel & Staff The staff here is exceptional. Everyone is genuinely friendly and helpful, from the check-in desk, to the valet, to the bellman. I was very pleased. My firstsuggestion is better lighting. I know we are in the age of going green and sustainability, but the guest bathrooms are really dark and aren't good for doing make-up. Everywhere else the dim lighting is fine. Maybe adding a light on a make-up mirror would help. My second suggestion is outlets near the bed. My roommates and I had to fight over the one outlet near the bed behind the lamp to charge our phones. I know there are outlets in the desk but people like to have their phones near them. August 18, 2014
Rated 3 out of 5 by Expected more I expected the room to be nicer for the price. No hot tub in the Spa Area. August 26, 2014
Rated 5 out of 5 by Attentive Staff We were at the hotel for a special event with Liberty Mutual. The SPG team and the entire staff of the hotel did an outstanding job of making sure this event was a trouble-free, memorable experience. Our Jr. Suite was great. Overall, a wonderful visit to Boston. August 24, 2014
Rated 5 out of 5 by Great 3 day stay Your staff was excellent from the time my husband and I pulled and dropped off our car right until we waited curb side for our car to be brought back to us. Excellent staff, service and room. August 24, 2014
Rated 5 out of 5 by Great overnight This was our second stay at the Westin Hotel. It is a top notch hotel. The room was spacious, the bed was extremely comfortable and we had a great view. We highly recommend the Westin...absolutely love it! August 24, 2014
Rated 5 out of 5 by Great overall vacation Great facility with very good staff in a perfect location for Bosotn August 24, 2014
Rated 5 out of 5 by Wonderful!!!! This hotel is not only at the PERFECT location in Boston - but it has close to the PERFECT staff. They are wonderful from the front door, to the check in team to the management staff to the maintenance crew. All walking around with smiles and happy to be there Have ti give a special shout out to SHANA DINUSH. She is a professional from the word go...welcomed us and continued to stay in touch to be sure that everything was up to the standards of SPG! And boy was it - she went above and beyond to make us feel special! THANK YOU!!! August 18, 2014
Rated 1 out of 5 by Be warned We recently got married in Boston and not only did we book 7 rooms for us and our immediate family members, but we used the Westin as a main hotel for our guest block that week. The service we received was at best average and at worst deplorable. I am SPG platinum and expect far better service than what we received. The "suite" I purchased for my fiancee to use for her wedding preparations was barely larger than a standard room and our immediate family members were treated with disdain when they tried to connect additional nights to their free nights reserved on points. Hardly the seamless service that SPG promises for platinum guests. Given how much money we gave to the Westin that week, we expected better. August 15, 2014
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