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Rated 3.5 out of 5 by 352 reviewers.
Rated 5 out of 5 by Easy access from Western Massachusetts This facility is lovely, very aesthetically pleasing! The valet parking is a nice feature. Reception desk staff were very helpful. There was some confusion about the Bistro. We were told it re-opened at 3 pm. When we entered at that time, there were a few other patrons, but a man told us the restaurant was not open. We were served however. April 10, 2016
Rated 5 out of 5 by Wonderful experience This hotel is wonderful. Our stay was the most perfect stay from start to finish. I needed a microwave and fridge because our 4 year old is a very picky eater and traveling with him is tough in that aspect. The hotel made sure we had both a microwave and fridge in our room and we stocked it with our son's favorite foods from the grocery upon landing. It created a wonderful and easy trip. We stayed 3 nights and i wish it had been 3 weeks. Best place to stay by far. Hands down. A 20 out of 10! :) My cousin got married and it was an incredible wedding weekend. INCREDIBLE. March 7, 2016
Rated 5 out of 5 by Exquisite!! Westin Hotel in Waltham, is a rare excellence. I have found a weekend stress free retrieve. I will be a return customer for years to come. January 31, 2016
Rated 1 out of 5 by No Hot Water, Incredibly Loud Music The last morning of my stay (in January) there was not a single drop of hot water in the hotel so I was forced to shower in ~40 degree water. On top of that, the two nights before, there was such loud music playing in a ballroom directly below my 2nd floor room that I couldn't sleep. The management did nothing to warn me about the potential noise or apologize about this or the lack of hot water. In fact it took 5 minutes of waiting at the front desk to even find someone to check me out. January 26, 2016
Rated 4 out of 5 by Awesome Staff The staff at this hotel are AWESOME. Hotel itself is average, but the staff really go the extra mile to make your stay perfect. We always enjoy are stays here. January 9, 2016
Rated 5 out of 5 by experience all was great. only thing i would change is the thermostat and ventilation, i was really warm as well as my boyfriend and felt stuffy. i wish there was a fan or more ventilation January 2, 2016
Rated 3 out of 5 by The best part is on the outside here. The facility is badly in need of remodeling, as the rooms and common areas are showing the wear and tear of accommodating too many patrons for too many years. The exterior is mirrored and reasonably attractive, but once you step inside the age of the place is revealed. December 18, 2015
Rated 5 out of 5 by great wedding had an amazing time! recommend this November 9, 2015
  • 2016-04-28 T09:25:52.882-05:00
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