The Westin Southfield Detroit

  • 1500 Town Center
  • Southfield,
  • Michigan
  • 48075
  • United States
  • Map

Rooms & Rates

Close

Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with valid identification to reserve and check into a room.

Rated 3.6 out of 5 by 121 reviewers.
Rated 3 out of 5 Standard for Westin Regretably, my overall rating for Westin Southfield did not rate well by what I would hv expected of Westin Standard. Why, eg. Hotel lift cleanliness could have been better. The reception on the ground floor restaurant especially during b'fast is very lacking. A few staff were not attentive at all. Tea bag given and hot water in a mug rather then in a pot at times given the reason they run of teapot when the restaurant wasn't running full house?? Finished plates were left piling on our table - lack of attention. Omelette station was left unattended most of the time and we continuously had to seek for service every b'fast we were there. Concierge and reception we experienced was up to Westin standard thankfully otherwise we would hv checkout much earlier. We decided afterwards to shortened our stay from 7 to 3nights. July 18, 2014
Rated 2 out of 5 by Electrical outlets shorted out Most of the room lamps were un plugged and found out that when you tried to plug them in the outlet shorted out...not very safe. It took my own time to get everything working. I didn't complain to the front desk as I was tired and didn't feel like switching rooms. This happened at this hotel the last 2 times. Need to address the electrical outlets and why nothing can be plugged in as people need all them working for their electronics. July 18, 2014
Rated 4 out of 5 by This hotel has excellent staff I spend at least 10 days per year at the Southfield, MI Westin and must comment on the excellent staff at the front desk. The team goes above and beyond expectations when accommodating me upon check-in by recognizing that I am a Gold SPG member, are very friendly and extremely professional. July 18, 2014
Rated 2 out of 5 by Hotel needs maintenance The hotel staff were friendly upon my arrival, specifically the man at the door and the woman at the reception desk. Points for improvement: 1. lights in bathroom broken/burned out 2. too many patches and dingy areas on wallpaper in room and bathroom 3. restaurant food not great (had appetizers), though breakfast buffet (especially the fruit) was good (staff very good by the way) 4. gym equipment often broken or in need of repair, gym could use a good wipe down July 12, 2014
Rated 4 out of 5 by Okay Surprised , that in this age of communication, that this hotel wants to charge for WIFI. Very disappointing. Room very dark upon entering. Had to feel our way to find lights. Staff was amazing. Best staff I have ever encountered! Really! July 14, 2014
Rated 5 out of 5 by Staff was prompt and polite. The staff was very accommodating. Whether it was the front desk, phone operator, bellman, parking valet, or room server, they were all prompt and polite. It was a pleasure to stay. July 14, 2014
Rated 5 out of 5 by Needs Mattress The mattress is absolutely worn in the middle and needs to be replaced July 13, 2014
Rated 1 out of 5 by Dirty Rooms and Poor Staff Service When checking in they did not offer any upgrades, which is unusual as I'm Platinum. I checked into my room and was disgusted by long black hairs covering the bathroom floor and the carpet was filthy. I called to have someone clean it, and they offered me another room. The bathroom floor in that room was also dirty. They did nothing to make up for the inconvenience and upon receiving my folio, I was charged for internet, which is free for Platinum members I will not be staying at this location again and do not recommend it. June 16, 2014
2 3 4 5 next>>