ウェスティン・サウスフィールドデトロイト

  • アメリカ合衆国
  • 48075
  • ミシガン,
  • サウスフィールド
  • 1500 Town Center
  • マップ

空室状況&料金

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年齢条件ポリシー

お部屋のご予約とチェックインは、有効な身分証明書をお持ちの21歳以上のお客様に限定させていただきます。

Rated 3.7 out of 5 by 151 reviewers.
Rated 1 out of 5 by Huge disappointment I am an SPG owner, and stay in Starwood hotels often. This is the poorest run Westin I have ever stayed in. From the start to the finish it was disappointing. It began with my getting the wrong room and the keys not working. I was given another room (keys didn't work again) and people were still in the room! Another day I came back at night and the room had not been made up. When I asked for it to be cleaned i was told there was no one there. Finally someone came and changed the towels but didn't touch the bed or even take away trash. The elevators are very slow. While the staff were nice, the place clearly was badly run compared to any other Westin , or Sheraton I have stayed in. I would never stay here again. August 23, 2014
Rated 5 out of 5 by Love the Westin Southfield Thank you for another great stay! I was welcomed by a very friendly staff member who welcomed me as a preferred member and give me an awesome upgrade. I had breakfast the next morning. The buffet is fantastic and offers a wide variety of choices. My omelet was delicious and was made by a very nice chef. The staff is always customer oriented and I enjoy staying at the Westin Southfield very much. August 25, 2014
Rated 2 out of 5 by Just misses A property in need of some TLC as there are long waits for the elevator, some of the slowest internet speeds I have experienced in any hotel even outside the SPG family, and rooms that need some basic upgrades, particularly loose electrical outlets. The staff tries hard but seems overwhelmed in both the front desk and the restaurant which leaves the guest waiting a lot. Not the hotel for you if you want efficiency. August 23, 2014
Rated 2 out of 5 by Westin is always our preferred hotel... But this one fell short of the usual standards. We were at the Southfield Westin on a very busy weekend, we came early - because we needed to have adjoining rooms (we were traveling with children) I paid in excess of $700 for 1 night and two guests had to sleep on pull out couches. The indoor pool in very small. Really the hotel just felt dated, the carpets in the halls looked well worn . And for the guests that did have to sleep on the pull outs - the bedding was completely subpar. I will never be back. This is not a good option to not staying downtown. August 20, 2014
Rated 5 out of 5 by Ecelleant staff The staff is wonderful and catered to all my needs August 25, 2014
Rated 5 out of 5 by Super comfortable beds and friendly staff Check in and out process is super fast and easy. Staff is very nice and helpful. Rooms are clean and they have the best beds around! lots of pillows and very comfortable. August 22, 2014
Rated 3 out of 5 by Decent Hotel I thought this was a decent hotel, beautiful features on the main floor. Carpeting throughout the hallway on floor 9 was pretty stained, desk in room was very sticky, shower did not drain properly - not used to standing in shin deep water when I take a shower. Bed was comfortable and the room was quiet. August 18, 2014
Rated 4 out of 5 by Used Points Nice hotel but elevators are really really slow when waiting for one. Hard to get around due to construction in area but not hotel's fault. August 18, 2014
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