Rated 5 out of 5 by Pam4316 This hotel was amazing
The whole trip was amazing from beginning to end. Check in, simple and fast. Check out, even faster. The kids were talked to and treated amazing. Recommendations for tours in the city were spot on for children. As the adults we had many amenities available to us and we will go back to take advantage of what we didn't have time for. Loved it!
July 18, 2016
Rated 5 out of 5 by kn2016 wonderful stay!
I want to come back to Kansas city just to stay in this hotel and bring my family to the crown center! The lobby is modern and beautiful, the waterfall inside is lush and calming, the rooms are gorgeous, spacious, super clean and smell great. I was recognized as a preferred guest from the moment I came in and was given the room with a great view of Kansas City. Customer service is phenomenal, food and drinks at the bar are great. I also love the fact that you can rent workout gear for $5 during your stay. What a fantastic idea!! The BED is truly heavenly!!! Crisp white sheets and multiple down comforters, plush pillows. I sighed out loud when I fell into it. I have never stayed in a Westin before and now I don't want to stay anywhere else!!!
The conference was well run with coffee and water flowing and exceptionally good food for breakfast and lunch. The conference rooms were large, comfortable and not cramped with well spaced tables, comfortable temperature and no significant AV/technology issues.
July 14, 2016
Rated 5 out of 5 by dwells23 Wonderful stay, exceptional staff
The staff made this stay even more enjoyable. The man we worked with at check-in was helpful, friendly, funny, and just pleasant to speak with. The staff at the pool was friendly and fun. Overall, the weekend was such an enjoyable one and I hope to be able to stay here again soon!
July 11, 2016
Rated 5 out of 5 by Babaloo Nice Hotel, NIce People
Very nice staff especially Fanny in the restaurant. Will come back as the location is terrific.
June 29, 2016
Rated 5 out of 5 by Michellebelle Great location! Great for kids!
So much to do for the whole family!
June 22, 2016
Rated 5 out of 5 by Helene69 Excellent service, atmosphere & amenities
An excellent experience for a second time.
June 11, 2016
Rated 5 out of 5 by Eggman1 A great hotel
An older building but has been well cared for. You have great staff. Glen the bellman and Tall Paul make your hotel a world class place. Thanks. I will be back to your beautiful hotel
June 10, 2016
Rated 4 out of 5 by jlee3910 Comfortable stay and close to attractions
I was here for a short business trip and was pretty satisfied with my stay. More pros and cons. When you walk into the hotel you feel very welcomed and are helped as soon as you step out of your taxi/car/bus.
The only cons was my room. The AC seem to not be working correctly, the shower head water pressure was very weak, and no cold water in the shower.
June 9, 2016