Rated 5 out of 5 by Id51 This hotel is excellent
features of the hotel are very good. maximum comfort was made available. services by staff are also very good and encouraging.
July 29, 2013
Rated 5 out of 5 by GMWBPW FAMILY GATHERING
ABSOLUTELY OUTSTANDING! EVERYONE FROM VALET, TO HOSEKEEPING WAS GREAT! YOU FOLKS DO AN OTSANDING JOB! THANK YOU FOR A GREAT STAY!
October 31, 2012
Rated 4 out of 5 by rkm721 Room facing the railroad/downtown
The room facing downtown was a nice view, however the noise from the railroad made it difficult to sleep.
October 18, 2013
Rated 5 out of 5 by Lindy71 Westin Crown Center
Beautiful hotel with friendly and efficient staff always ready to help you. Great area with lots to do for adults and children.
January 21, 2013
Rated 4 out of 5 by Sarah79 Luxurious
Gorgeous facility with friendly staff, can't compliment them enough! Would love to go back again sometime
October 14, 2013
Rated 4 out of 5 by Timme29 Great Area
This hotel is located in a great area, close to downtown, the Power and LIght district as well as shops that are right there!
October 22, 2012
Rated 4 out of 5 by Fbbraut Great location
close to Union Station. close to restruants. There was no free wireless internet in the rooms. parking was additional cost .
October 11, 2012
Rated 5 out of 5 by andrewmcr91 andrew
Made my engagement night as special as it could get. Really worked to make my fiance and I feel like it was all about us!
May 20, 2013
Rated 4 out of 5 by petvet283 front desk staff
Your front desk staff were all very unfriendly. I felt as though they thought I was not good enough to stay in your hotel
January 21, 2013
Rated 5 out of 5 by Bobo Update
I like the updates you have done to the hotel. Only improvement would be to the bar area. It's too small for some events
March 16, 2013
Rated 5 out of 5 by BillBoise Water Fall in the Lobby
The Water Fall in the lobby is worth seeing even if you don't even stay at the hotel.
November 2, 2013
Rated 5 out of 5 by Edgar1956 Great location
Great location downtown, close to Union Station and great food and close to the happening place around Sprint Center
June 13, 2013
Rated 2 out of 5 by jason12 Hotel needs updating / renovation
Had a corner room on 10th floor many issues. Framing around windows have large broken sheetrock old furnishings rtc.
March 4, 2013
Rated 5 out of 5 by lc2168 This hotel provided both comfort and convenience.
The hotel had all amenities I was expecting plus the convenience warranted for spending time in downtown KC.
August 29, 2013
Rated 5 out of 5 by judyaj Great location
Hotel has nice amenities and is located just across the street from Union Station. Very nice and comfortable hotel.
October 29, 2012
Rated 2 out of 5 by Chsugar Didn't meet expectations.
Upon first entering the hotel, I was pleased. However, when I checked the staff who helped me wasn't very friendly. The lobby and main areas are nicely decorated and clean. It appears upscale, until you get to the guest rooms. The rooms need updated. There are cobwebs and dust attached to the piping under the sinks in the bathroom. There are nooks and crannies that don't feel very comforting. I had a "furnace room" in my guest room that was very dirty. I don't think it was meant to be looked in, but as a single woman traveling, I always check the room. The most unsettling part of my stay were the bugs in my room. There were very big, disgusting, fast moving bugs that I had never seen before. They were on the walls and ceiling. First there was one, but as the night went on a few more came out. I didn't sleep well at all and was worried about them getting into my luggage or worse, on me. When I mentioned it to the check out staff in the morning, she was understanding and gave me a discount on the room. I had the sense I wasn't the first one. I even took a picture of the bug to show them. I was traveling for business. The ballrooms and conference areas are nice.
However, I won't ever be back to stay overnight.
November 9, 2013
Rated 5 out of 5 by coachtmac Great location
The location of this hotel was very attractive and turned out to be as advertised. We enjoyed our time very much.
April 15, 2013
Rated 4 out of 5 by MMC1 The hotel has a great location
Easy access to move around the city. Links to nearby businesses and attractions so you don't have to go outdoors.
September 17, 2012
Rated 3 out of 5 by rm661 Nice hotel
Hotel is clean and nice. It is also in a good location. It is a little dated but they seem to be working on that.
February 25, 2013
Rated 4 out of 5 by Juju When housekeeping guidelines are misinterprated
In general good service and polite emploies. However I had problems with the « saving water policy » (see below)
May 21, 2013
Rated 4 out of 5 by Rose Staff to be commended.
The staff at the Westin Crown Center was very accommodating. A special birthday treat was even sent to the room!
March 1, 2013
Rated 5 out of 5 by MissP Ms. P
I was there for a business convention. Staff was awesome and efficient. Loved the view. Very clean. Great food.
May 8, 2012
Rated 5 out of 5 by Miller33 Good location
Room was clean and fresh. Staff very accomodating and polite. Good location with easy access to several venues.
August 6, 2012
Rated 5 out of 5 by Chris07 Where to stay in KC
Informative staff, very clean rooms, comfortable beds and attentive banquet staff. Great customer service!
May 6, 2013
Rated 2 out of 5 by MOrep Lime on the floor
There was a lime on the floor in my room. Kinda suprising to me. I did not taste it, but it was not fresh.
December 10, 2012
Rated 4 out of 5 by moemoe parking
we had small children, strollers, etc and it was a long haul to get in to the front desk. also costs $15.
December 21, 2012
Rated 5 out of 5 by Dana2 hotel review
The hotel was very nice. It was a long walk to the plaza and powerlight district, which I didn't mind.
July 7, 2013
Rated 5 out of 5 by mtpatty Excellent!
Everything exceeded my expectations and made for a wonderful trip to KC!
October 29, 2013
Rated 5 out of 5 by kkll2 wash cloths
only problem was the maids did not leave enough fresh wash cloths for two people
October 14, 2013
Rated 3 out of 5 by ensign5901 Great base for shopping and a ttractions
I like the fact that the shopping was so close. I had a great view of the WWI Museum.
September 30, 2013