Rated 3.7 out of 5 by 353
reviewers.
Rated 4 out of 5 by Momtravelingwithkids Pretty Good, Excellent Staff
Positives: Was upgraded to a larger room without being charged - thanks! Also - was allowed late check out without charge, again thanks!. Good workout facilities and pool you can actually do laps in - bravo! Connected to mall with plenty of nice shopping and kid options readily available. Cons: charge $10-20 for wi-fi/day (basic vs. "2.0" streaming video and such) when random people in the lobby could access it for free - no fair! Second con: room too hot - could never get room temp below about 75 (and I DO know how to program those devices). Hotel showing its age a bit. Room service pricey: arrived late and paid $80 for basically snacks on the late night menu :( 20 percent service charge IS included yet they leave a nice big space for you to add more (I HATE that).
May 19, 2013
Rated 5 out of 5 Hotel renovation made the experience!
I stay at this hotel each year for a convention and this time we came early and WOW! The lobby looked great, hotel rooms seemed cleaner and I loved the new shower heads. Our group was 350 women and the staff did a great job. Only problem was when we came back from last night party we were all hungry and room service could only make salads (but they did a great job!)
I didn't use the "rental exercise clothes" but if I had time I would have! Nice touch.
May 19, 2013
Rated 5 out of 5 by Tgar Great stay
The Link was a wonderful time. The room was beautiful and comfortable. Only 2 problems 1st the window did not seal well. sounded like traffic and people were in our room did not sleep well due to that fact. 2nd no free wifi which is standard in most hotels. Other than that very comfortable staff was excellent. Breath taking views from room was a good time.
May 20, 2013
Rated 4 out of 5 by Ellie A bit of a let down
We have always stayed at the Westin when in K.C. Great location. The hotel is quiet and the size of the rooms are excellent. We are sad to report the windows were very dirty (on the INSIDE) and the floor was not clean. The bathroom was a bit dirty too! Hoping they will read this and we can stay in a cleaner Westin next time...
May 20, 2013
Rated 3 out of 5 by LoriH good location....could use improvement.
Hotel could use improvement. Shower head in our room was not functioning properly. Light bulbs needed replaced. The biggest problem was outside noise. We were over a rooftop patio area that had music playing pretty much all day and night... or people testing sound systems. There was a live band and singing at 7am for an event....not overly impressed.
May 19, 2013
Rated 4 out of 5 by 40Wonderfulyears Great Getaway
Elegant hotel conveniently located near fine dining, with comfortable clean rooms, great views, and very friendly and helpful staff. Next stay I'll bring my swimsuit to use the pool.
May 20, 2013
Rated 5 out of 5 by Denverite Staff was very accomodating
Everyone was very friendly and helpful. They greeted us every time we entered the hotel and always offered their assistance. The hotel was beautiful.
May 20, 2013
Rated 5 out of 5 by andrewmcr91 andrew
Made my engagement night as special as it could get. Really worked to make my fiance and I feel like it was all about us!
May 20, 2013