Rated 5 out of 5 by Momason Superior customer service and awesome location
Hotel staff was exceptional, professional and courteous; room service was fast and food was yummy. The hotel lobby is beautiful. The rooms are spacious and the view of the is captivating at night. The staff at the front desk should be commended and rewarded for their hospitality and professionalism. Great location for families and long walks. Near several attractions including Power & Light and local transportation.
May 25, 2016
Rated 2 out of 5 by Brutustx Housekeeping at Westin Kansas City Non Existent
Stayed at the Westin Kansas City for three nights, and was thoroughly unimpressed with this hotel. Housekeeping service was terrible, and we would return to our room to find beds that were barely made, dirty glasses, non replenished toiletries. Irony is that we were offered $5 a night to forego housekeeping, and we declined as we prefer a clean room and linens.
May 23, 2016
Rated 5 out of 5 by Troush64 Excellence
Love the Westin! Will reccommend to friends!
May 11, 2016
Rated 5 out of 5 by BW64 Awesome place to stay
After riding a train in from upstate New York, it was so nice to step into this amazing hotel. It made us both say "WOW" as soon as we walked in. Everything from the room, to the beautiful lobby, to the staff, the restaurants and stores, very comfortable and convenient. All of the staff was very friendly and Risha at the front desk and Ramil out in front were especially outstanding. Look forward to coming back again, loved The Westin and loved KC, and would most definitely, highly recommend to everyone.
May 3, 2016
Rated 5 out of 5 by JM59 Beautiful Hotel
This hotel is beautiful, lovely rooms, great lobby! The conference space was very good. Comfortable beds, close to the Plaza! I would highly recommend a stay.
April 29, 2016
Rated 5 out of 5 by Lorena68 Fantastic Hotel, very friendly staff
Great location, staff at front desk and restaurant very friendly and polite
April 26, 2016
Rated 4 out of 5 by Pratt05 Great location
Nice location and great Staff!
April 13, 2016
Rated 4 out of 5 by Amar3 Great hotel
The hotel is a wonderful hotel. The only issue I had was that the sink was a little plugged. It was my fault that I didn't notified the hotel right away; I was busy with my conference and managed the situation. The hotel is cleaned and the staff is wonderful. I will stay there again.
April 8, 2016