Rated 5 out of 5 by Keven Business visit
Great hotel renovation of a landmark building centrally located with an amazing staff
February 11, 2013
Rated 5 out of 5 by dave1212 history hotel
room was excellent, the bed very, very confortable. breakfast was also excellent.
December 19, 2012
Rated 5 out of 5 by MisterV Great features
A great and wonderful experience. What a charming hotel. Keep up the good work.
October 26, 2012
Rated 2 out of 5 by Sus732 Very Disapointed
It began at check in. They could not find our reservation even though we had a confirmation and had given our charge card. They then discovered that although they had a charge card with the name on it for payment, they had misspelled the name in reservations. How could that even be? We get into our room..small rooms at that, get relaxed..undressed to take a nap..suddenly we are awakened by the door opening, they had also given the room and keys to another couple. Well got that straightened out, but since they had keyed the lock for the other couple, we left the room and found our keys no longer worked, locked out! Got in room through a very nice bell boy that brought us new keys and made sure they worked. As we were relaxing we decided to just use the door hanger card for breakfast due to needing to be at a meeting in the morning. Well...after waiting a 1/2hr past the delivery time specified, we called the desk...waited on hold while they checked...were informed that they had NO idea where our order was..but if we hurried we could get breakfast in the dinning area. We did that...an avg. rushed meal at best..and checked out. I can't see any reason to return to any of your brands. We do get much better service and treatment at lower level brands every time.
November 9, 2013
Rated 5 out of 5 by Happy5 We love Westin!!!
We love this hotel and intend to stay here every year for our anniversary!!!!!
February 15, 2013
Rated 2 out of 5 by sdaf Room was very small for the price.
Hotel room was very small for the price and amenities.
October 7, 2013
Rated 4 out of 5 by Ed1214 heating
My only negative comment would be the heating system in the room...very loud.
November 28, 2012
Rated 3 out of 5 by Tiff78 Staff friendly
Hevenly showers are awesome, but bathrooms are small. Fitness is really nice.
August 15, 2012
Rated 2 out of 5 by Srb1958 Couldn't believe it was a Westin
Good location. Should be closed until it can be brought up to SPG standards
April 15, 2013
Rated 3 out of 5 by Mars Not a good experience
When we arrived we had to wait an hour for our room to be ready, and it wasnt like we got there early. We arrived at 3:30pm and somehow the room wasnt ready. There were numerous couples waiting for their rooms, and the groomsmen in the wedding i was there for didnt have time to even get checked in to his room because his room wasnt ready either.
Also the rooms were so tiny it was like i was in a doll house. I am a smaller person, as is my wife, and we had a hard time moving around the room without bumping into each other. The bathroom was impossible to have 2 people in it at the same time. It was very aggravating.
I forgot my cuff links for my suit, and when i called down to ask where i could go to get some the front desk person said there arent any that they are aware of downtown, but that she would ask and call me back to let me know. After waiting 15 minutes without a call back (wedding started in an hour) i called again and they let me know there wasnt anywhere downtown to get them but that they had an extra pair of crappy ones i could use. The fact that they had a pair i could use was awesome, but there was a store right next door that sold them bothered me because they should have known it was there.
June 10, 2013
Rated 3 out of 5 by Ap0428 Small rooms
Rooms are small for a family of four. No pool. Gym is nice though.
August 23, 2013
Rated 4 out of 5 by Gojira Great location and excellent staff
The room was comfortable, the staff very helpful, and we enjoyed our stay.
January 1, 2013
Rated 5 out of 5 by beth19 Beautiful and clean
The hotel was a beautiful old building with clean and modern ammenities
March 18, 2013
Rated 5 out of 5 by Jamore Wonderful place to stay
Had a wonderful time highly recomend to all our friends and relatives
December 12, 2012
Rated 5 out of 5 by Carol63 Lighting
Lighting was horrible, not only in the bathroom but also by the beds.
January 3, 2013
Rated 3 out of 5 by CribbageJoe Staff were very personable.
Staff were very personable and extended genuine interest in my stay.
March 31, 2013
Rated 4 out of 5 by buck666 stay
The hotel was comfortable and clean the staff was polite and helpful
March 4, 2013
Rated 5 out of 5 by Jeff48 Beautiful Hotel
Very nice Hotel, staff was extra helpful, professional and cared
February 8, 2013
Rated 5 out of 5 by Jamore Wonderful
Had a wonderful time there very pleased with the accommodations
May 12, 2013
Rated 5 out of 5 by Jan7958 Everyone was so nice.
The staff went out of their way to make us feel welcome.
June 2, 2013
Rated 4 out of 5 by rfuller911 Good but didn't return my iphone charger
Lost my iphone charger and they didn't find it..
February 11, 2013
Rated 5 out of 5 by MrsV Great
Wonderful place to stay. A lot of chartactor
October 26, 2012
Rated 5 out of 5 by Rick84 Historic
Very nice, friendly professional staff!!!
June 20, 2013
Rated 2 out of 5 by Lcruise A Real Disappointment
Not up to what I would expect of a Westin.
November 22, 2012
Rated 5 out of 5 by marykay Great venue for Wedding!
The location, room, catering was the best!
October 17, 2012
Rated 5 out of 5 by Lmegk Beautiful Property
Excellent all around. Highly recommend.
June 25, 2013
Rated 5 out of 5 by jmrabold Totally On Brand!
An excellent stay. Everything was perfect
October 21, 2012
Rated 5 out of 5 by Kateo12 This hotel has great staff
Wonderful hotel with attentive staff.
December 22, 2012
Rated 5 out of 5 by Kateo12 Wonderful Staff
beautiful hotel and personable staff.
December 25, 2012
Rated 5 out of 5 by gomp11 love this place
great staff, great rooms!!!
December 23, 2012