Rated 5 out of 5 by Carissa92 Great Oasis
I loved this hotel the minute we pulled into valet. The valet attendant was extremely attentive (Kyle?) as on the way there, a rock hit our windshield and put a little nick in it, they were willing to have the auto glass repair company come straight to their lot to fix the issue. They made it clear both at valet and while checking in that if my fiance and I needed absolutely anything to not hesitate and ask. Our room was very quaint and homey. We also enjoyed the work out facility. I loved the fact that we stayed during a Westin Weekend which allowed a late checkout of 3pm. I will be glad to stay at this hotel in the future.
July 21, 2014
Rated 3 out of 5 by BusinessVisitor Average Hotel
All the hoopla about the Heavenly bed and shower is overrated. The pillow top bed was no more comfortable than the pillow top bed I have at home. The shower is just 2 shower heads that are so low I hit my head when rinsing my hair and I am only 5'7". The jets were not spa, they did not have a pulse or massaging setting. This is just an average hotel room with a great staff who was very responsive when I checked in and when calling the valet for the car. The room was clean also. I was in town for business purposes. It is conveniently located to the courthouses, German Village and the Brewery District. Be aware there is no pool.
July 15, 2014
Rated 5 out of 5 by Outlaw2 A busy hotel, but rooms comfy and quiet
Hotel was in great location and in walking distance of many attractions, including family wedding venue. Even during busy weekend, rooms on same floor as hotel wedding reception were comfy and quiet. Staff was very responsive to provide missing bathroom hairdryer.
July 21, 2014
Rated 5 out of 5 by GreenMan5270 Like Home
Love this Hotel. Have stayed many times since 2000, The staff is friendly and the rooms are perfect. Especially like Thurber Bar.
and all of the finishes in this Hotel, It's like a step back in time with all of the modern amenities.
July 21, 2014
Rated 5 out of 5 by McAdoo SPG Birthday
I had to travel out of town to Columbus for my birthday and after delays at the airport, it didn't seem like it was going to much of a celebration UNTIL I arrived at Westin in Columbus. The young lady at the desk sent up a glass of wine and a piece of chocolate cake with a birthday note. WOW! You left an impression. Thanks Westin Columbus. :)
July 20, 2014
Rated 4 out of 5 by Allexx462 Nice comfortable place to stay
The hotel is a remodeled Opra house from the past. They hold allot of weddings here. Located on the bus line and within a $5 cab ride from almost everything in Columbus.
Inconsistent maid service, costly slow internet and noisy wedding parties kept me from giving this hotel the usual 5 star that I give every year. They have removed this from the AmeicanHort convention list thus removing it from the bus routes for the convention. This will cause us to move to another hotel after being here every year for 6 years. I will miss it.
July 16, 2014
Rated 3 out of 5 by Will57 Difficulty getting staff to answer the phone
Ultimately called from an outside line to get an answer. Long time to get my car out of valet. Called ahead but valet had not been relayed the message.
July 19, 2014
Rated 5 out of 5 by gerusha Staff is truly customer focused
Staff is professional, very welcoming with great interpersonal skills. Each and every one of them. There is a reason why I come back, the facility is lovely, and the staff is superb. The dining is just good, not excellent.
July 17, 2014