The Westin Galleria Dallas

  • 13340 Dallas Parkway
  • Dallas,
  • Texas
  • 75240
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 383 reviewers.
Rated 5 out of 5 by Awesome Hotel This hotel has everything, great pool, gym, comfortable beds and most importantly a wonderful friendly staff. The mall that is attached has a great mix of stores and makes it very convenient place to stay. If ever in Dallas again, this is my only choice to stay. November 17, 2015
Rated 5 out of 5 by Great location, great staff I frequently stay at the Dallas Westin Galleria due to its location and the friendliness of the staff. The recent renovation has lifted the quality of the facilities back to top notch. November 10, 2015
Rated 1 out of 5 by Noshowcharge Although called and canceled reservation within given timeframe, hotel still charged no show fee of $217. When I called to get taken care of and provide cancellation confirmation I was told there were two separate reservations, one of which I did not make. They refused to remove charge. At one point during the multiple conversations, a Westin representative told me to fabricate a story where my secretary double booked me. I explained I could not do that. Their solution is to proceed with the charge and have me file a reimbursement as a company expense. This is not a solution either. Multiple calls and emails have been received with very poor customer service and a continued charge of which my bank is questioning as fraud since it is clear I was not in Dallas during that time. October 14, 2015
Rated 5 out of 5 by Outstanding hotel Thoroughly enjoyed my stay at the Westin. Very spacious and comfortable. Wonderful view of the Dallas skyline. Food service and staff were great. Looking forward to another visit. October 4, 2015
Rated 3 out of 5 by Disappointed in this location We have stayed in the Westin Hotels in different cities so, we stayed for 2 nights to attend a wedding in this hotel. We were in room 1117. It had a connecting door to room 1116 where the people were so loud that we could hear every word (even at 1 in the morning). The toll road sounded like a race track all night long. The beds were very comfy, just wish there wasn't so much noise. The food in the Executive lounge was less than expected on Sat. and by Sunday, it was nothing but a repeat & most of it was gone by 10 (even though food is served until 10:30). The food served in the Prive Room was beautiful on the plate but, the steak & prawns were tough & lacked flavor. The appetizers were good and the staff was nice. The Grand Lux Cafe is in the Galleria & the food is great! Good hotel to sleep in if you don't get a room on the Toll Road side & go out to eat. August 17, 2015
Rated 3 out of 5 by need improvement we had to stay at this hotel due to the location is very closed to our meeting place. this hotel offers no benefit to spg card member. its the same using other credit card. August 11, 2015
Rated 5 out of 5 by great experience We thoroughly enjoyed our relaxing stay at this hotel. Clean, comfortable, and i must mention the really top-notch service. The staff really makes the hotel and from the valet and front desk to the bartender and room service, the attentive and courteous level of care we received was excellent. As well, the bar and food are as good as you will find in any hotel (room service omelettes were awesome). We will be back, and we won't hesitate to recommend this hotel to others. Thanks! August 10, 2015
Rated 5 out of 5 by Weekend with family The hotel was great. From the moment we arrived the bell staff asked if we need help. I told the gentle man I was just going to go and check in first. While my family was in the car unloading our luggage he took it upon himself to get a bell cart and helped my family to unload our luggage. I didn't get his name. While I was checking us in .The staff was also great. The front desk a Gant who helped me check in and The front desk Manager were so helpful. Because we had upgraded to the club level for one night. But The director of front office Michael and his staff accommodated us with the club level for the weekend. Thank you for that my self and my family enjoyed it very much. On our second day there our housekeeper don't remember her name but she was very helpful. Before she left she asked if we needed anything else and we did that she would outside just down the hall. Thank you. We enjoyed our stay so much that we did not want to leave. Thank you for making us at home and treating us like family. July 4, 2015
  • 2015-11-25 T07:01:16.653-06:00
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