The Westin Galleria Dallas

  • 13340 Dallas Parkway
  • Dallas,
  • Texas
  • 75240
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 376 reviewers.
Rated 5 out of 5 by Weekend with family The hotel was great. From the moment we arrived the bell staff asked if we need help. I told the gentle man I was just going to go and check in first. While my family was in the car unloading our luggage he took it upon himself to get a bell cart and helped my family to unload our luggage. I didn't get his name. While I was checking us in .The staff was also great. The front desk a Gant who helped me check in and The front desk Manager were so helpful. Because we had upgraded to the club level for one night. But The director of front office Michael and his staff accommodated us with the club level for the weekend. Thank you for that my self and my family enjoyed it very much. On our second day there our housekeeper don't remember her name but she was very helpful. Before she left she asked if we needed anything else and we did that she would outside just down the hall. Thank you. We enjoyed our stay so much that we did not want to leave. Thank you for making us at home and treating us like family. July 4, 2015
Rated 1 out of 5 by Inattentive staff and uncleanliness room Stayed here with my wife from June 23rd to 28th. I received emails from Westin stating upgrades are available for $30.00. Called less than 12 hours before my arrival and was told upgrades are available. Figure with my Platinum status I would be given an upgrade. Upon checked in, I was told the hotel was not full. Asked to see if I could get a courtesy upgrade, all of a sudden they said they were booked fully and no courtesy upgrades are available. Not sure why SPG still put upgrades as a benefit for Platinum members as I have never received an upgrade before. Got to my room, found out previous guest shaved but his hair was all over the toilet and toilet seat cover. It was awful and went outside to have the housekeeping lady to clean the bathroom again. I've ordered room service for breakfast during my stay. Every night I had to call to request for the express card to order my breakfast. You would assume that after ordering the first and the 2nd breakfast, the hotel staff would automatically provide one so I don't have to call on a daily basis. Hotel service was non-existence. It appears service is getting worst every year. I've stayed at this hotel more than 5 occasions, doubt I would go back with the poor service I've received this time around. July 1, 2015
Rated 5 out of 5 by Greate for Family Awesome this is a greate place to stay with lot of fun May 27, 2015
Rated 5 out of 5 by girls weekend my sister and I came up to Dallas to visit the museums and shop. Our room had a great view and was extremely clean, spacious, and modern. The beds and linens were outstanding. Loved the deep bathtub and large bathroom as well. Loved being able to walk right into the mall and when tired return to the room for rest and relaxation. the staff at the front and the restaurant could not have been more friendly and helpful. Will definitely return! May 8, 2015
Rated 5 out of 5 by Another Great Stay I was in Dallas on business and always try to stay here when it's convenient. It had been almost a year since my last visit and I found that neither the service or the rooms had deteriorated in the mean time. The club lounge was fantastic as always. The room had been well maintained and was clean. May 6, 2015
Rated 3 out of 5 by Spiders I found several spiders in my room "1017" and one on my bed. I found this quite upsetting. May 5, 2015
Rated 5 out of 5 by If you like to shop till you drop stay here Galleria connected to the hotel. I didn't count but must be over a 100 top name stores. A few good places to eat in hotel and a ton of great places just a mile away. Staff went the extra mile to find some ties I left behind. Turns out, I didn't leave them behind but they made the extra effort try and find them. May 1, 2015
Rated 3 out of 5 by Westin Galleria Dallas Stayed at the westin galleria and had a pleasant check in experience. Dropped my stuff off and went exploring. When I returned that night I realized I hadn't inspected the bathroom before I left. It was as if someone had been hanging out in the bathroom. The mouthwash was open and half used, the trash can was full of papers, and there was paper left on the toilet. The comforter also had what appeared to be make up stains on it. Called the front desk and was offered breakfast vouchers and extra spg points. Needles to say I won't be back at this westin. April 25, 2015
  • 2015-07-27T16:35:50.400-05:00
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