Rated 4.3 out of 5 by 342
Rated 2 out of 5 by CWD56 I was disappointed with my room and the service of the front desk
The wooden trim on my desk was hanging off and needed to be glued or nailed back on. very disappointing. The light bulb in the bedside light was burned out and the alarm clock went off at midnight waking me from my sleep. It then went off again at 6:30 am. I had not programmed either event. At checkout I met an attendant at the front desk whose greatest skill was to quote policy and would not try to accommodate my request to separate the charges for my first night stay from the second two nights. I was just trying to separate business expenses from personal expenses. It seemed so easy but she just would not even try.
August 25, 2014
Rated 5 out of 5 by Brooklivia Great Stay
Thanks for another great stay!
August 15, 2014
Rated 5 out of 5 by Lapsteve Great service makes a great night's rest
Front desk check in what starts the tone for a great stay with the Westin Dallas Galleria. The attn. to detail is what I always notice with a well run front desk. Room is always ready on time and clean. Job well done - entire staff.
August 12, 2014
Rated 5 out of 5 by PB1987 great hotel.
Excellent hotel with a great view. I wish I had know about the restaurants within the hotel at time of checkin.
August 12, 2014
Rated 5 out of 5 by ABrown22 Exceeded My Expectations
My entire experience was great at this hotel. The workout room had enough machines so I did not have to wait, my breakfast was delivered right on time and the room was spacious with great beds. All the staff were friendly and very helpful.
August 21, 2014
Rated 5 out of 5 by Rfm11 staycation
My wife and I spent a saturday night here just to get away from it all and the hotel, the executive lounge, the staff, and the connection to the mall for shopping was amazing. We will be back and we recommend this property to both locals and travelers. Thanks
August 19, 2014
Rated 5 out of 5 by Girlsgetaway14 Bathroom door suggestion
Although the frosted glass bathroom door was unique and functional, it allowed too much light into the room if one party had to use the bathroom in the night or got up earlier than someone else. For that reason, I would suggest putting in a solid door.
August 5, 2014
Rated 5 out of 5 by JWG333 It's the people that make this hotel so special
From the valet to the front desk to the staff on the concierge level, eevery one was friendly, attentive and very engaging. The hotel itself is also updated and very nice - Having a Macys in the mall is also a big plus.
August 17, 2014