Rated 5 out of 5 by bw52 I want to come back soon!
The stay at the "Galleria was beyond words and I want to return soon and to the same room #1110.The view from that room is excellent and the room service was top shelf. The only negative was a small hole in the Westin rope that was in the room. Listen I want that robe, send me a complimentary one...please!!!!
September 10, 2014
Rated 5 out of 5 by JLCH Short stay but worth it
The hotel has excellent facilities, the romos are great and the restaurants of great quality.
I really enjoyed my 1 night in Dallas
September 4, 2014
Rated 3 out of 5 by AP007 Average place
Valet parking in a hurry for a long line of cars, they didn't help with luggage, they just wanted the car. WRONG.
The staff at the reception never say hello, or good morning, or smile, or anything. When we arrived, they directly ask for my credit card with bad attitude. You don't expect that on vacations. WRONG.
Then we arrived to the room, the bed was used the day before (found hairs, make up on the sheets, stains,) so looks like they didn't change the bed sheets so we needed to call them to replace them. Overall, average place to stay. During the check out, the staff where talking while we were waiting, when they finish to talk about their life they were able to prepare my check out receipt. Very very disappointing about the personnel.
September 9, 2014
Rated 5 out of 5 by Brooklivia Great Stay
Thanks for another great stay!
August 15, 2014
Rated 5 out of 5 by sayuri1 Excellent & very comfortable accomodations
Mattress definitely as they say "heavenly" and the concierge staff demonstrated excellence in customer service--warm, friendly, welcoming
August 26, 2014
Rated 3 out of 5 by MacCat901 First time I've had issues with Westin Galleria
My Television continually turned on and off by itself. Had to have the maintenance team to come and make some adjustments and replace a part.
Once this was addressed after settling in I went to wash my face and noticed the bathroom sink was stopped up and draining slow.
The staff handled our issues promptly but this was not my last of many stays and was not the first but wanted these concerns noted and brought out in case my situation was not isolated.
September 8, 2014
Rated 5 out of 5 by ABrown22 Exceeded My Expectations
My entire experience was great at this hotel. The workout room had enough machines so I did not have to wait, my breakfast was delivered right on time and the room was spacious with great beds. All the staff were friendly and very helpful.
August 21, 2014
Rated 5 out of 5 by Rfm11 staycation
My wife and I spent a saturday night here just to get away from it all and the hotel, the executive lounge, the staff, and the connection to the mall for shopping was amazing. We will be back and we recommend this property to both locals and travelers. Thanks
August 19, 2014