Rated 5 out of 5 by jtd320 Always great
I have been staying here on almost weekly basis since 2008 and have always had positive experience. The staff here always go out of their way to assist me especially Anna who works in the Club Lounge. The rooms and floors were updated in the past 6 months and everything is in clean working order. There are multiple food options at hotel and in the Galleria mall. The gym has lots of equipment and have never had to wait to do my routine. Overall pleasant solid experience.
June 13, 2016
Rated 5 out of 5 by JJF53 NEVER DISAPPOINTS
My favorite hotel in the SPG portfolio in the DFW market. Quick check in, recognition of status (lifetime platinum), bottle of water, paper, all good. did not have a chance to use gym or any of the dining options, nor the on site high end mall.
Only little thing would be that check in should say that they unfortunately do not have an upgrade, if in fact there is not one.
Will return again.
May 30, 2016
Rated 5 out of 5 by BusinessTravelerrr Easy, comfortable stay
Very nice Westin. Not the most updated hotel but it's very comfortable, great location, with a solid club lounge and free easy parking just outside the hotel. When you're in town for work, it does the job.
The staff is very friendly. I've never had an issue with late checkouts if needed. The club lounge is fairly spacious with computer and printers as well as breakfast.
The rooms are clean and what you would expect from a Westin.
Also, if you're traveling with a companion, the hotel is conveniently located inside the galleria mall for easy access to shopping. If you don't feel like going out, the seafood restaurant is pretty solid.
Would highly recommend for business travel.
May 9, 2016
Rated 4 out of 5 by sierj1 A good self-contained hotel
The hotel connection to the Galleria Shopping Mall allows the guests to walk for exercise without regard to the weather. There aren't many sites to see in the immediate area, and the nearest drug store is quite a ways away walking, and a couple of stoplights on the service drive if driving.
May 7, 2016
Rated 5 out of 5 by weekender80 Fantastic place to stay
This was the perfect place to spend my daughter's birthday. We visited the American Girl store and booked the American Girl package at the Westin. Well worth it! The accomodations were excellent. Clean room with great style and comfort. The girls loved the window seat! The staff was very courteous and quickly provided a toothbrush when we realized we left one of them at home. I have nothing negative to say!
March 28, 2016
Rated 5 out of 5 by BM1979 Great Location - Work Hard - Play Harder
The Westin Galleria at Dallas is a great place to stay and work ... It is connected with Galleria mall and one can literally walk out of the room into Galleria mall . The front desk team is simply amazing . Xavier , Maria , India .. all of them make a fantastic team and will go extra mile to ensure a great comfortable stay. I was travelling for most of my stay and the team ensured that last minute accommodation requests were accommodated with a big smile . The guest rooms with large windows provide ample light directly across all the corners of the room .If one is in Dallas and not in Westin Galleria then surely one has missed a big slice of Texas experience
March 20, 2016
Rated 5 out of 5 by Jay66 Great Stay
I was pleasantly surprised with this hotel. As a Platinum member, I was given a very nice suite upgrade. Staff were very responsive and they had a great club lounge. The hotel being attached to the mall was also a great feature.
When I am back in Dallas, this will be my go-to hotel.
February 28, 2016
Rated 4 out of 5 by Kenneth42 Great front desk staff
I just wanted to acknowledge a wonderful staff member named Javier. He was so welcoming and personable . I really appreciated his kindness today!!
February 18, 2016