Rated 5 out of 5 by GG2123 Great Hotel
Staff was amazing, especially the valet workers in the morning.
July 8, 2014
Rated 5 out of 5 by Deke Nice and Polite Staff Plus Great Room
Nice and polite staff here plus our room was very big and had a nice view. We also got an Executive room for a decent rate, which gave us access to the lounge, including a nice breakfast. Overall, the place was great.
July 7, 2014
Rated 5 out of 5 Weekend Getaway
We wanted a different experience but instead chose this site because of its closeness to home and its amenities. We chose very well! Everything was top notch and we never left the property during our stay. Kudos to Westin Galleria Dallas for making our weekend getaway a wonderfully memorable experience.
July 7, 2014
Rated 5 out of 5 by QUEENIEDJ I LOVE the staff!!!
The Westin Galleria has the best staff! I want to say "Thank You" to Taj, Garrett, Munya, and Natalie for their attention to detail, and being so enjoyable to talk with. I have always enjoyed staying at the Westin & decided it would be a perfect destination for our mini family reunion. I reserved 5 rooms & prior to our visit, I phoned the hotel to confirm our needs. We were nicknamed "The Jackson Five" by the FUN, front desk employees. We enjoyed the staff & all the amenities that were offered. The club level was a life saver for our group. We were able to visit & enjoy the beautiful Dallas skyline. Thanks again for a great trip!
June 27, 2014
Rated 4 out of 5 by Tomtom21 Love the room but the food did not meet my expectations!
I thought the rooms were great, the shower felt so good. Over all the hotel was really nice to stay in. I would definately stay there again. The down side was the food. Maybe I've been spoiled when it come to great food but I did expect the hotel to have great food. Room service quality food was unacepptable quarilty; infact I could not finish my meal, the restaurant was better but for the quality it was over priced!
July 4, 2014
Rated 5 out of 5 by RussCTR Everything BUT the valet
Absolutely everything was as I rated except for one issue. We have had issues with this individual before but gave him the benefit of the doubt. However this time when it occurred again we did lodge a formal complaint with the hotel management. One of the "Head" valet or doorman, Alex seems to operate on his own agenda and totally disregards requests by guests. Full details have been given to management.
I would like to say that the doorman "Mitch" is absolutely AWESOME and we enjoy seeing him each time we're there. As we do with so many of the staff such as, Susan Ratliff, Rolando, Garrett, Natalie, Kia, Munya, and the list goes on!
June 23, 2014
Rated 5 out of 5 by JPG1930 Great, as always!!!
This is our 2nd year hosting a conference at this hotel and each year I am amazed at the great service and upscale accommodations. This is a great venue attached to the Galleria and one could spend the weekend while never having to leave the complex.
I also like the innovative $5 "green card" that let the room not be service since I was only staying 2 nights. I think it is creative, responsible, and a chance to earn additional SPG points.
June 30, 2014
Rated 4 out of 5 by MNC55 Conference location great
Small conference at this hotel, met all my needs. Took advantage of the green feature.
June 30, 2014