Rated 4.3 out of 5 by 352
Rated 5 out of 5 by SHADOW08 GREAT LOCATION AND ATMOSPHERE
THE HOTEL WAS LOCATED NEAR THE HIGHWAY AND CONNECTED TO THE GALLERIA MALL WHICH WAS A CONVENIENCE. STAFF WAS VERY PLEASANT FROM FRONT DESK TO GUEST SERVICES, AND ROOMS WERE ROOMY AND CLEAN. THE WESTIN EXECUTIVE CLUB ON THE 21 FLOOR ( FOR SPG GOLD/PLATINUM MEMBERS)WAS AN IDEAL PLACE FOR FRIENDS TO GATHER. THE ASSORTMENT OF FRUITS, COLD CEREALS, AND HOT CEREALS WHICH WERE AVAILABLE IN THE CLUB ROOM WAS A GREAT WAY TO START OUR DAY.
October 25, 2014
Rated 5 out of 5 by Romo1 I love this hotel
Excellent service. I had a problem with electrical at 7:00 am on the final day of my stay and the engineer was there shortly after I called it in. He couldn't fix it. He said the outlets affected needed to be replaced. The main problem, I could not blow dry my hard for my 8:00 meeting.
October 24, 2014
Rated 4 out of 5 by Big1 Mr.
Second Floor restaurant cannot handle more than 40 orders. Very slow and not concerned about it. Don't count on quick food service.
October 19, 2014
Rated 3 out of 5 by NenaFord28 Staff Friendly & Ready to assist vistors
The service was great, the only issue I had as a state employee the Westin did not honor the TAX Exempt status when I ordered in room service. Other than that the service was great.
October 9, 2014
Rated 5 out of 5 by Brooklivia Great Stay
Thanks for another great stay!
August 15, 2014
Rated 5 out of 5 by JLCH Short stay but worth it
The hotel has excellent facilities, the romos are great and the restaurants of great quality.
I really enjoyed my 1 night in Dallas
September 4, 2014
Rated 5 out of 5 by sayuri1 Excellent & very comfortable accomodations
Mattress definitely as they say "heavenly" and the concierge staff demonstrated excellence in customer service--warm, friendly, welcoming
August 26, 2014
Rated 5 out of 5 by bw52 I want to come back soon!
The stay at the "Galleria was beyond words and I want to return soon and to the same room #1110.The view from that room is excellent and the room service was top shelf. The only negative was a small hole in the Westin rope that was in the room. Listen I want that robe, send me a complimentary one...please!!!!
September 10, 2014