Rated 4 out of 5 by zmjb37 Great downtown location
A unique feature of tis hotel is that it is connected to a major shopping mall. Great downtown location. Nice rooms.
March 24, 2014
Rated 5 out of 5 by GrammyKate wonderful hotel
Never had to want for a thing here. The food was great, room, location. Was at a conference and everything was very well managed.
February 11, 2013
Rated 5 out of 5 by RayH46 Texas Psychological Convention
We had the pleasure of staying in the presidential suite and felt very pampered. We love Westin and this stay was no exception.
November 18, 2013
Rated 5 out of 5 by VineetC Well Located
Without coming on the street you could shop in the largest shopping gallery of Houston ranging from local to high end brands.
July 24, 2013
Rated 3 out of 5 by Westinuser Pealing paint in the bathtub
Room was comfortable and clean except the bathroom, which had pealing pint in the bathtub and dirty calking around the tube.
April 14, 2013
Rated 4 out of 5 by woozle December 2013
Nice hotel - check-in operations were unusually slow. Only complaint about room was some mold on bathroom grout and caulk.
December 20, 2013
Rated 4 out of 5 by ariele Excellent
Excellent hotel, however there was a constant noise in the room probably from the highway.
The TV is difficult to operate!!
October 19, 2012
Rated 5 out of 5 by Cezar73 This Hotel has comfort
The Hotel had the guest in mind when it was renovated. It's home away from home. The features are actually better than home
March 4, 2013
Rated 5 out of 5 by bigtom6459 If you like to shop
Best shopping and dining.Not in the hotel but right out the front door. Pool could be better but it served it's purpose
August 29, 2012
Rated 4 out of 5 by Jped The location is the best.
Overall, this hotel is great. Great rooms, great property. Having the Galleria within your reach will sell me any time.
June 25, 2013
Rated 5 out of 5 by vanzgirl Wonderful experience!
The staff was so courteous and extremely helpful! My room was clean, beautiful and comfortable. Will stay here again!
August 20, 2012
Rated 5 out of 5 by Scientist01 great Houston hotel
Great Galleria location, adjacent restaurant was excellent, clean attractive room, staff were exceptionally helpful.
June 29, 2012
Rated 5 out of 5 by Aligg UFC relaxataion
Came to see the UFC Fight and after a loud rowdy night it felt good to come to a homey, quiet and comfortable bed
October 22, 2013
Rated 4 out of 5 by ITguy512 Good features
-Close to the mall
-Not many restaurants outside of the mall close by
-Easy access to conference rooms
February 13, 2014
Rated 4 out of 5 by Calpng Perfect venue for weekend event
Comfortable room, convenient for weekend festival in the ballroom and closeness of restaurants and stores.
April 14, 2013
Rated 5 out of 5 by Poggy Overall excellent
Staff did an excellent job to meet
our demands when we request it.
May 5, 2014
Rated 4 out of 5 by JodyMo Awesome staff
The staff is awesome at this hotel! Every staff member attended to my needs in a professional manner.
July 21, 2013
Rated 1 out of 5 by MJK2013 Terrible customer service
Would not allow us to take our own luggage to the room on a cart without security in attendance !!
June 3, 2013
Rated 5 out of 5 by mstg85 Very nice
Being a Gold Member Was disappointed there was no newspaper at my room in the morning.
February 27, 2014
Rated 5 out of 5 by Hokievt Perfect lcoation and very nice staff
Great location and very good staff at the front desk. Being part of the Galleria is great.
January 6, 2014
Rated 5 out of 5 by RB2013 This hotel exceeded my expectations
The staff was so helpful and friendly, I will definately stay there next time I'm in Houston
March 7, 2013
Rated 4 out of 5 by NoBun Amenity
Short of amenities. No bar. Charges $ 3 for a bottle of water!
April 22, 2014
Rated 5 out of 5 by Cgl1 The staff is great!
I stay at this hotel at least twice each month. The staff always exceeds my expectations.
June 7, 2013
Rated 5 out of 5 by ACE1994 This hotel was quiet
We had a room right by the elevator and never heard one person. The rooms are very quiet!
December 17, 2012
Rated 3 out of 5 by Stephen2 Who knows
Seems ok, beds not comfortable, charged for something and was not supposed to be charged.
April 22, 2013
Rated 4 out of 5 by RM19130 Ideal location
I could easily meet all of my clients and check out the shopping mall in my down time.
October 20, 2013
Rated 5 out of 5 by McBride1957 Great accomidations
All aspects of our stay were excellent. The room was spacious, clean and confortable.
September 26, 2012
Rated 5 out of 5 by Spb2nyc Very good
Nice hotel with helpful front deck people. No lounge and bad espresso in restaurant.
June 12, 2013
Rated 5 out of 5 by BJWatkins Enjoyed Everything
Everything was great! You have a wonderful Front Desk Staff. Keep up the great work.
November 28, 2012
Rated 2 out of 5 by roadwarrior fragmented
they ust arent prepared for businessmen. Probably great if you are with your family
March 18, 2013