Rated 5 out of 5 by golgetter great location
Associates where friendly.
-Wasn't offered an upgrade but was overall happy with the room, it was beautiful.
November 21, 2015
Rated 4 out of 5 by 1211 Nice ,classy, comfortable
Nice hotel .connected to mall very comfortable.classy interior.nice updated room.comfortable bed.valet on sat night not recommended, self park.very nice overall.nice room view.early check in and late check out was a plus.
November 9, 2015
Rated 3 out of 5 by ML702 Mediocre hotel, good proximity to shops & restaurants
This hotel was noisy, did not have a place for coffee in the lobby (you have to walk out into the mall - should have something downstairs), gives you powdered creamer instead of regular coffee creamer. On a positive note, it is located right by a lot of good restsaurants.
November 2, 2015
Rated 5 out of 5 by mkallemond ALWAYS THE PERFECT STAY!
LOVE LOVE STAYING AT THE OAKS, EVERYTHING IS SO CONVENIENT AND THE STAFF ARE SO HELPFUL AND PLEASANT!! CLOSE TO EVERYTHING!
November 2, 2015
Rated 3 out of 5 by brrtha Earplugs Required
Construction across from the hotel begins promptly at 7:30am. No 'wake up call' required if that is when you'd like to wake up. Otherwise, if you were hoping to sleep in, then I recommend that you request earplugs at checkin.
Once awake, the hotel is enjoyable. Especially if you enjoy shopping at The Galleria. I did feel the hours at the bar were too restrictive. The bar opened too late and closed too early.
October 20, 2015
Rated 5 out of 5 by Gilboe Hotel home away from home.
I must say I enjoyed this Hotel. I know have a hotel i can call home away from home. You guys had the best service and friendly staff. I want to give a special thanks to Mr. Hubert Collins your staff member he went up and beyond to service Me and my friends as needed he came with a smile each time and always offered before he left if we need anything else. The view from the balcony was awesome!!! the room spacious and clean. I am recommending all my friends. Thank you for a wonderful!!!
September 21, 2015
Rated 1 out of 5 by n8472a Not Good....
When I checked in, my requested room with two queens was not available. Staff said there was a water leak in the room. Promised to reduce points to 5000 per night, instead of 10000. No credit was given!
Hotel is old and the room was dirty.
September 7, 2015
Rated 5 out of 5 by Tiachi In room treadmill!!!!
As a business traveler it's important that I'm able to check in early before going to the office. I was able to do that. Also, as a runner, I loved the treadmill in the room. It was so convenient for me to work out in privacy and even while waiting on room service. Best feature by far.
August 30, 2015