Rated 5 out of 5 by Sarasota69 Great Location and Wonderful Stay
I'm surprized that this hotel doesn't have at least a 95% satisfaction rate! We stayed on two separate weekends in Aug. (2012) and had beautiful rooms with incredible view; very clean facility with friendly, helpful staff. I would highly recommend this hotel.
August 30, 2012
Rated 3 out of 5 by Melissaabby Noisy
We had an ajoining room and the people next door had a crying toddler that woke us up in the early hours. BOO!! They might have just been the same room it was so loud.
Also, some how we got a room with two full size beds for four people. No sleep had by all!!
November 26, 2012
Rated 4 out of 5 by Lola34 Great Seatle Downtown Location
I highly recommend this hotel for convenience to the many attractions of the Seattle downtown area. The hotel is full service with very pleasant accomodations.
March 26, 2014
Rated 5 out of 5 by Janet5885 Perfect for Pre-cruise stay
I very much liked the location of this hotel. We were able to take the light rail from the airport to the hotel, and it dropped us practically at the door of the hotel. Pikes Market and local restaurants as well as shopping were well within walking distance.
September 4, 2013
Rated 4 out of 5 by stef350 Great hotel and location but little bit noisy
Amazing room with a view on the city. Great pool and gym. We ate in the lobby and it was good and great ambiance.
the window are thin and we heard noise from the outside. But in general great hotel
March 7, 2014
Rated 4 out of 5 by geewiz125 The awe inspiring view must be balanced with hotel organization
Because of the unique make up of the five guests booked for this stay we needed a specific room configuration. The hotel assured me that our needs could and would be met by them. Unfortunately, upon arrival for a 3:00 pm check in the room was not ready and we sat for 50 minutes in the lobby waiting. At 3:50 we were allowed to check into one room, but the other was not completed until 4:45 - nearly two hours after promised check in. This complicated our dinner and play reservations. The rooms for three nights cost $2,000.00 - a commitment we make only a few times in our life - yet the room was without wine glasses, proper tea/coffee mugs, and bath robes - not to mention the sofa hide-a-bed we were promised in the original reservation - was absent and we had to have a roll-away brought in that greatly restricted and cluttered the room. If I had paid a few hundred dollars for the room, I would not be complaining, I would have been delighted to get so much for so little, but at $2,000. I feel that raising expectations is well warranted.
November 18, 2013
Rated 3 out of 5 by Seattle2012 Too Stuffy
The cutbacks in the name of being "green" were uncomfortable. One bottle of
water (there were 2 of us).
No room literature at all.
Cold and unfriendly phone
person. Rough toilet paper and tissue. Room was boring. Newspapers are no longer delivered to room.
September 6, 2012
Rated 5 out of 5 by NeenaH A perfect vacation...
We were so happy with the Westin Seatttle, location was perfect, we were able to use public transportation from airport & to space needle, walk to pikes & shopping. Our view was amazing, service was great, hotel was beautiful.Would definitely stay again!
August 18, 2012
Rated 4 out of 5 by TheKfamily Great hotel, great location but park elsewhere
We had a nice stay at the Westin Seattle, a great hotel in a beautiful city. Perfect location, we were surprised at check-out with parking being $41/night. Seems high...we should have asked at check-in as their is alternatives nearby for half that price
August 25, 2012
Rated 3 out of 5 by dcc2 seattle
the bed was very comfortable and the bathroom was adequate and clean. unfortunately the room had a faint order of cigarette smoke which detracted from an otherwise nice stay. the exercise facilities were better than most hotels. overall very enjoyable!
May 22, 2013
Rated 5 out of 5 by Molly1003 Very comfortable accommodations!
Lovely hotel. Very comfortable and in an excellent location in downtown Seattle. The staff was always friendly and helpful, especially the Conceirge, Louise, who went above and beyond to assist with dinner reservations in just the right restaurant.
November 11, 2013
Rated 4 out of 5 by Fboomer60 Problems encountered on recent stay.
Disappointed in fitness facilities; pool area was unuseable with strong smell of cloriine and loud unsupervised children; concierege was more concerned with getting off work than answering a question about how to get to Pier 50 and the ferry schedule.
August 6, 2012
Rated 5 out of 5 by rcwil Staff goes the extra mile
Reservation staff ensured excellent rooms for our group with pre-contact. Check-in staff followed up with housekeeping to expedite check-in - even went up to room to clear access. Buffet very good - in particular the fresh fruit and steel-cut oatmeal.
August 4, 2012
Rated 4 out of 5 by julieb Towels had seen better days
From check-in to check-out staff were exceptional. My room met my high expectations for comfort at a Westin, and my room service meal was delicious! The towels, however, were just sad. With threads hanging off and worn spots they had seen better days.
October 23, 2012
Rated 3 out of 5 by lisa72 This is a very average Westin
The good news is the rooms are comfortable and up to standard but the fitness center is horrible. It's old and the weight room is tiny. There were 3 of us in the weight room and it was 1 person too many. I've never seen such poor fitness facilities.
February 8, 2013
Rated 5 out of 5 by JAlan1324 Hotel Staff = Very Professional
The staff at The Westin are without an exception very professional, friendly and capable people who made the stay near perfect. The room needs better air conditioning due to afternoon sun effect, but really it is a classy place. We loved our stay.
September 24, 2013
Rated 5 out of 5 by LLJR Great stay
My husband and I really enjoyed our stay at the Westin. We were especially happy with the concierge service, housekeeping, and dining in the restaurant. Excellent breakfasts and friendly staff.
March 2, 2014
Rated 5 out of 5 by Calien Great location
The Westin Seattle is well situated to downtown sights, light rail and other public transportation options. The rooms are well appointed, comfortable (best temperature I've experienced w/o hassle) and the staff goes out of its way to be helpful.
October 25, 2012
Rated 3 out of 5 by unimpressed2013 Hotel needs to be updated but staff was great
The hotel housekeeping needs to check thoroughly before a guest walks into thre room. I stayed at the North Tower. We had two rooms. When I got to my room, there were no in-room slippers, or shower cap and the Do Not Disturb sign was torn. My parents' room had left over food from the previous guest still in the mini bar! The hairdryer in their room was faulty. No in-room slippers to be found, no breakfast menu and no Do Not Disturb sign either. When they got to their room, the flush in their bathroom was running non-stop. My dad fixed it himself. I noticed not all the Housekeeping staff are friendly. One of the male staff just shoved the bottled water into my hands and left without a word. Thankfully, he was the only unpleasant staff. There were amazing staff who made our stay in the Westin Seattle memorable - Judy at the concierge is a gem and Kyle at Front Desk. The lack of dining options in this hotel makes it less than stellar. Especially, when one is severely jet lagged and do not wish to venture too far. Otherwise, a wonderful location.
September 26, 2013
Rated 5 out of 5 by VictoriaTVC Best in Seattle
Centrally located to both waterfront, Pike's Place Market, excellent restaurants and convention center. We enjoy Seattle so much when we stay here with attentive service from staff.
March 4, 2014
Rated 5 out of 5 by MSH8424 Great location, view and staff
Awesome view from the 33rd floor. Our room faced the Space Needle and Puget Sound. Convenient downtown location, near monorail to the Space Needle. Staff was very helpful and accomodating. Will definitely stay here next time I'm in Seattle!
July 9, 2012
Rated 5 out of 5 by Larry51 Excellent service and facilities
I was present for a conference. Hotel facilities were nice, the food was good, and service was very good. My room was clean and it was up to current standards. Further, the location was excellent for various activities in the downtown area.
July 23, 2012
Rated 3 out of 5 by April Hair in both beds and the bathroom
I pulled back the covers of the bed only to spy a hair. So I thought I would switch to the other bed since I had a double room. There was another hair and one on the bathroom floor. And boy are they proud of their overnight valet parking!!
March 11, 2013
Rated 3 out of 5 by mano This hotel is beautiful and used to have great service, we stayed here before and loved it.
First day was wasted for no hot water, called four times to report that there is no hot water. Nobody even called back to let you know, what was happening with water. very poor cleaning. check in time staff just not interested in talking.
September 4, 2013
Rated 2 out of 5 by David101 No Restaurant
A nice hotel, but the restaurant is under renovation, reportedly due to open March 1st. In the interim, be prepared to leave the hotel for food or else order room service. Not exactly what I would expect from a hotel in the Westin chain.
February 14, 2013
Rated 5 out of 5 by REW1 A great place to stay In Seattle
I traveled to Seattle for meetings and really enjoyed this hotel The staff was fantastic and very attentive. The rooms were clean and comfortable and the location was great. Definitely request a high floor to take advantage of the view.
February 22, 2013
Rated 3 out of 5 by AaronVancouver Needs updating, cleanliness not up to Westin's Standard
This hotel is showing it's age. The cleanliness and general upkeep is not up to a typical Westin standard. Elevator's were all busy and thus took us 10 minutes on average to go from the 22nd floor to the lobby. Not impressed.
December 23, 2013
Rated 5 out of 5 by santri1969 Love this awesome Seattle downtown property
I love this awesome Seattle downtown property, was my 2nd home for a while, many a times upgraded to the top floor penthhouse suite in the South tower - was great being Platinum, excellent location, staff was great, highly recommended.
June 16, 2013
Rated 5 out of 5 by Dan448 This hotel is well located
Our "night on the town" in the city where both my wife and I grew up was a great change to our normal routine. It was also a pleasure to host another couple and show them how much fun it could be to get away without ever leaving town.
September 15, 2013
Rated 4 out of 5 by Natoman Great Staff!
I was particularly impressed with all the staff, they were very accommodating and managed to meet or exceed my expectations. I requested a late check-out and was given a 3 P.M time which is about 2 hours more than I normally would get!
December 3, 2011